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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
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Hitting Your Numbers: Creating Sales Excellence with Commercial Open Source CRM by SugarCRM Inc.

June 02, 2009 - (Free Research)
A CRM system can help drive sales performance, so the decision of which CRM provider is right for your sales organization is very important. This paper discusses the benefits of having SugarCRM® as your CRM provider and how it is based on commercial open source software, which gives the product a variety of benefits over other CRM providers. 
(WHITE PAPER) READ ABSTRACT |

New Sugar 5.0 Platform Capabilities and Advanced CRM Functionality by SugarCRM Inc.

December 2007 - (Free Research)
Join Chris Harrick, Senior Director of Product Marketing at SugarCRM as he gives an in-depth look at enhancements and new CRM features of this upcoming release. 
(WEBCAST) READ ABSTRACT |

Streamlining Sales Processes to Boost Performance: Five best practices for optimizing the sales pipeline by SugarCRM Inc.

June 2009 - (Free Research)
When chosen wisely and used appropriately, technology can have a positive impact on both the sales process management and the results of managing the sales effort more efficiently. SugarCRM can remedy the gap in four crucial areas. And it does so very economically, avoiding a fifth mistake, spending more money than you have to in order to improve. 
(WHITE PAPER) READ ABSTRACT |

CRM Total Cost of Ownership: Fees, Subscriptions and Hidden Costs by SugarCRM Inc.

July 2011 - (Free Research)
The following analysis provides a comparative price analysis of four leading CRM solutions for midmarketorganizations. Forrester Research defines midmarket organizations as any organization with revenues of lessthan $1 billion and/or fewer than 1,000 employees. 
(WHITE PAPER) READ ABSTRACT |

CRM and Small Business: Smaller, Faster, Better by SugarCRM Inc.

August 2011 - (Free Research)
The advent of cloud-based CRM applications has eliminated the significant initial budgetary barriers to entry for many businesses, and the proliferation of products geared toward smaller businesses has presented small business with options that allow them to choose based on specific features. Learn more about how CRM can help your small business. 
(WHITE PAPER) READ ABSTRACT |

Customer Experience Exchange E-Zine: Taking a swing at social CRM by SearchCRM

May 2012 - (Free Research)
This edition of the CEM e-zine examines the role social media can play in your company. Learn how Major League Baseball is capitalizing on this revolution to fill its stands even during the darkest of times of the season, why Pinterest is such a success and how Dell measures it's social media success by tracking 22,000 daily online comments. 
(EZINE)

CRM Buyer’s Guide – 2011 Edition by SearchCRM

June 2011 - (Free Research)
Welcome to SearchCRM.com’s Buyer’s Guide. This directory was designed to be a valuable resource for those getting started with research or evaluating vendors in the CRM market. 
(EBOOK)

The future of mobile CRM by SugarCRM Inc.

March 2012 - (Free Research)
In this expert e-guide, find out how social and mobile customer relationship management (CRM) are changing the CRM landscape. 
(EGUIDE) READ ABSTRACT |

A realist's guide to building bottom line revenue and customer loyalty with social CRM by SugarCRM Inc.

October 2011 - (Free Research)
Is social CRM just hype or is it really worth your business's time? Read this eBook from SearchCRM.com for expert advice. 
(EBOOK)

The Social CRM Playbook by SugarCRM Inc.

August 2011 - (Free Research)
This white paper will provide an outline of the broad steps you should take in building a social CRM strategy and a overview of how you can pair that strategy with technology to enable your business to practice real social CRM. 
(WHITE PAPER) READ ABSTRACT |

BLS Telecom Improves Customer Support Management with Sugar Professional by SugarCRM Inc.

November 2010 - (Free Research)
This case study discusses how in order to fight delayed resolutions of customer support issues, inefficient workflow management and decentralized data, BLS Telecom switched to Sugar Professional. Continue reading to learn how, with Sugar Professional, BLS telecom improved customer support management. 
(CASE STUDY) READ ABSTRACT |

Utah Flash Looks Forward To Sell-Out Crowds With Sugar Professional by SugarCRM Inc.

November 2010 - (Free Research)
Read this case study to learn how Utah Flash switched from a legacy system of Excel spreadsheets and hard copy season ticket holder forms to Sugar Professional to  track leads and acquire new customers. Continue reading to learn how Utah Flash is now looking forward to sell-out crowds with Sugar Professional. 
(CASE STUDY) READ ABSTRACT |

E-Book: Leveraging CRM to Increase Sales Effectiveness in a Challenging Economy by SugarCRM Inc.

September 2010 - (Free Research)
This e-book will explore the methods for optimizing sales efforts and working smarter to meet business needs in today’s economy. Continue reading to learn methodologies for increasing sales effectiveness and making this year a successful one for your organization. 
(EBOOK) READ ABSTRACT |

Going Beyond MDM: Mobile App Management, Why We Need It, and How It Works by Dell Software

February 2014 - (Free Research)
In part 3 of this exclusive e-book, Jack Madden explains what really goes into creating a successful MDM program, including the core elements of mobile application management (MAM). 
(WHITE PAPER) READ ABSTRACT |

Migrating Tier 1 Application Workloads to AWS by F5 Networks

April 2013 - (Free Research)
This whitepaper covers the hesitation many organizations feel about putting Tier-1 applications in the cloud and offers up some solutions. 
(WHITE PAPER) READ ABSTRACT |

Rational Test Workbench by IBM

August 2012 - (Free Research)
Check out this resource to learn how one testing tool provides the functional, integration and performance testing capabilities you need to meet the challenge of testing integrated and complex applications. 
(WHITE PAPER) READ ABSTRACT |

Rational ALM Value Estimator by IBM

May 2013 - (Free Research)
Check out this value analyzer to learn how you can achieve the five main goals of application lifecycle management (ALM) with an innovative collaborative lifecycle management software suite.  Input company-specific data into the analyzer and generate a personalized report of the value you stand to gain from this family of products 
(ASSESSMENT TOOL) READ ABSTRACT |

IBM Rational solution for Collaborative Lifecycle Management by IBM

January 2013 - (Free Research)
Access this white paper to learn about the five imperatives of application lifecycle management (ALM) and explore a technology designed to accelerate the delivery of quality software without sacrificing effective ALM. 
(WHITE PAPER) READ ABSTRACT |

Rational Team Concert - 60 day free trial by IBM

November 2012 - (Free Research)
Check out this trial download to learn how your team can benefit from an industry-leading collaborative ALM suite that provides a single, integrated environment for agile planning, process definition, source control, defect tracking, build management, and reporting— and integrates with Eclipse IDE, Windows Visual Studio IDE and other popular tools. 
(DOWNLOAD) READ ABSTRACT |

The Future of Testing: New Test Automation Solutions from IBM Rational by IBM

August 2012 - (Free Research)
This brief paper shows you how test automation can go a long way when it comes to keeping up with the intricacy of your modern applications. Automation platforms are designed to address the challenges associated with testing and help you accelerate the quality and delivery of your projects. 
(WHITE PAPER) READ ABSTRACT |

A Security Overview of Adobe Creative Cloud by CDW Corporation

February 2014 - (Free Research)
Product, website and application design teams can now use Adobe Creative Cloud services to reduce licensing costs and access secure versions of Adobe's applications on a subscription basis in the cloud. This resource outlines Adobe's strict security measures around Creative Cloud as well and touches on the storage options and collaboration tools. 
(WHITE PAPER) READ ABSTRACT |

Rational Test Virtualization Server by IBM

August 2012 - (Free Research)
This whitepaper takes a look at how virtualized application environments can uncouple development and testing from external systems and services that hinder and delay software deployment. 
(WHITE PAPER) READ ABSTRACT |

Ensuring Security for your E-Mail Applications by Cisco Systems, Inc.

February 2014 - (Free Research)
This informative article explores a top-tier email security strategy and how it utilizes advanced malware protection to prevent devastating security breaches. 
(WHITE PAPER) READ ABSTRACT |

Rational Team Concert overview by IBM

May 2012 - (Free Research)
IBM Rational Team Concert (RTC) integrates task tracking, source control, and agile planning with continuous builds and a configurable process to adapt to the way you work. In other words, it provides everything you need to build great software, right out of the box. Check out this quick demo to see how easy and intuitive RTC is to use. 
(VIDEO) READ ABSTRACT |

What's next for IBM Rational and SAP by IBM

August 2012 - (Free Research)
Read this white paper to learn how to reduce risk and lower TCO, optimize business benefits, and leverage built-in innovation by combining the SAP Solution Manager with IBM Rational to enable end-to-end quality management across the application lifecycle. 
(WHITE PAPER) READ ABSTRACT |

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