Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..

Hitting Your Numbers: Creating Sales Excellence with Commercial Open Source CRM by SugarCRM Inc. June 02, 2009 - (Free Research) A CRM system can help drive sales performance, so the decision of which CRM provider is right for your sales organization is very important. This paper discusses the benefits of having SugarCRM® as your CRM provider and how it is based on commercial open source software, which gives the product a variety of benefits over other CRM providers.  (WHITE PAPER) READ ABSTRACT |

New Sugar 5.0 Platform Capabilities and Advanced CRM Functionality by SugarCRM Inc. December 2007 - (Free Research) Join Chris Harrick, Senior Director of Product Marketing at SugarCRM as he gives an in-depth look at enhancements and new CRM features of this upcoming release.  (WEBCAST) READ ABSTRACT |

Streamlining Sales Processes to Boost Performance: Five best practices for optimizing the sales pipeline by SugarCRM Inc. June 2009 - (Free Research) When chosen wisely and used appropriately, technology can have a positive impact on both the sales process management and the results of managing the sales effort more efficiently. SugarCRM can remedy the gap in four crucial areas. And it does so very economically, avoiding a fifth mistake, spending more money than you have to in order to improve.  (WHITE PAPER) READ ABSTRACT |

CRM Total Cost of Ownership: Fees, Subscriptions and Hidden Costs by SugarCRM Inc. July 2011 - (Free Research) The following analysis provides a comparative price analysis of four leading CRM solutions for midmarketorganizations. Forrester Research defines midmarket organizations as any organization with revenues of lessthan $1 billion and/or fewer than 1,000 employees.  (WHITE PAPER) READ ABSTRACT |

CRM and Small Business: Smaller, Faster, Better by SugarCRM Inc. August 2011 - (Free Research) The advent of cloud-based CRM applications has eliminated the significant initial budgetary barriers to entry for many businesses, and the proliferation of products geared toward smaller businesses has presented small business with options that allow them to choose based on specific features. Learn more about how CRM can help your small business.  (WHITE PAPER) READ ABSTRACT |

Customer Experience Exchange E-Zine: Taking a swing at social CRM by SearchCRM May 2012 - (Free Research) This edition of the CEM e-zine examines the role social media can play in your company. Learn how Major League Baseball is capitalizing on this revolution to fill its stands even during the darkest of times of the season, why Pinterest is such a success and how Dell measures it's social media success by tracking 22,000 daily online comments.  (EZINE)

CRM Buyer’s Guide – 2011 Edition by SearchCRM June 2011 - (Free Research) Welcome to SearchCRM.com’s Buyer’s Guide. This directory was designed to be a valuable resource for those getting started with research or evaluating vendors in the CRM market.  (EBOOK)

The future of mobile CRM by SugarCRM Inc. March 2012 - (Free Research) In this expert e-guide, find out how social and mobile customer relationship management (CRM) are changing the CRM landscape.  (EGUIDE) READ ABSTRACT |

A realist's guide to building bottom line revenue and customer loyalty with social CRM by SugarCRM Inc. October 2011 - (Free Research) Is social CRM just hype or is it really worth your business's time? Read this eBook from SearchCRM.com for expert advice.  (EBOOK)

The Social CRM Playbook by SugarCRM Inc. August 2011 - (Free Research) This white paper will provide an outline of the broad steps you should take in building a social CRM strategy and a overview of how you can pair that strategy with technology to enable your business to practice real social CRM.  (WHITE PAPER) READ ABSTRACT |

Utah Flash Looks Forward To Sell-Out Crowds With Sugar Professional by SugarCRM Inc. November 2010 - (Free Research) Read this case study to learn how Utah Flash switched from a legacy system of Excel spreadsheets and hard copy season ticket holder forms to Sugar Professional to  track leads and acquire new customers. Continue reading to learn how Utah Flash is now looking forward to sell-out crowds with Sugar Professional.  (CASE STUDY) READ ABSTRACT |

BLS Telecom Improves Customer Support Management with Sugar Professional by SugarCRM Inc. November 2010 - (Free Research) This case study discusses how in order to fight delayed resolutions of customer support issues, inefficient workflow management and decentralized data, BLS Telecom switched to Sugar Professional. Continue reading to learn how, with Sugar Professional, BLS telecom improved customer support management.  (CASE STUDY) READ ABSTRACT |

E-Book: Leveraging CRM to Increase Sales Effectiveness in a Challenging Economy by SugarCRM Inc. September 2010 - (Free Research) This e-book will explore the methods for optimizing sales efforts and working smarter to meet business needs in today’s economy. Continue reading to learn methodologies for increasing sales effectiveness and making this year a successful one for your organization.  (EBOOK) READ ABSTRACT |

A Whole Team Approach to Quality: We're All in This Together by Rally Software May 2013 - (Free Research) Agile development is more than just the tools and strategies - you need the right team and collaboration to achieve a successful project. This paper describes the make-up of an agile team and explores how developers, testers, product owners, and managers can all work together towards a common goal.  (WHITE PAPER) READ ABSTRACT |

Rally Software Guides: Iteration, Release and User Stories by Rally Software May 2013 - (Free Research) Even if you're aware of the benefits of agile development, you may still have some questions or be confused about where to start. Fortunately, this helpful resource will take you through some of the major components of agile development: iteration planning, release planning, and user stories.  (WHITE PAPER) READ ABSTRACT |

From Wow to How: Mobilizing the Enterprise by Citrix May 2013 - (Free Research) Register for this event to learn how to enable flexible workstyles without compromising management, security or control.  (EVENT) READ ABSTRACT |

Presentation Transcript: Tap into More: Find Ways to Drive Value from Oracle Investments by AT&T Corp May 2013 - (Free Research) View this presentation transcript today to learn how HMS took a strategic view of its PeopleSoft investments and hear a discussion about how you can drive the most from your application investments.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Precision Monitoring: Streamlining Application Performance Monitoring by Ipswitch WhatsUp Gold December 2013 - (Free Research) This quick one-pager details how precision monitoring can help you quickly and easily optimize control of application performance and focus on what's important while filtering out what's not.  (WHITE PAPER) READ ABSTRACT |

What Capabilities In APM Really Matter to You? by Ipswitch WhatsUp Gold May 2013 - (Free Research) Get help determining what you need from an application performance monitoring (APM) solution to find the product that will truly fulfill your business needs.  (WHITE PAPER) READ ABSTRACT |

Agile Estimating by Rally Software May 2013 - (Free Research) Estimating and planning are key elements of any successful software development project, regardless of the size or scale, and agile development projects are no different. In this resource, explore the various underlying considerations of agile estimation.  (WHITE PAPER) READ ABSTRACT |

A Guide to a Scaled Agile Framework by Rally Software May 2013 - (Free Research) You're probably familiar with agile methods for software development, but did you know that agile development isn't only useful at the team level? This resource explores a strategy for implementing a Scaled Agile Framework™ (SAFe) in your organization and how to extend agile and lean principles to an enterprise scale.  (WHITE PAPER) READ ABSTRACT |

The Forrester Wave: Application Life-Cycle Management, Q4 2012 by Rally Software December 2012 - (Free Research) Read this white paper to find out more information of some of the possible challenges with application life-cycle management. It outlines some of the most significant software providers and researches, analyzes and scores their services.  (WHITE PAPER) READ ABSTRACT |

Application Delivery Optimization: Improve the Performance of Web Applications by F5 Networks March 2013 - (Free Research) Don't let your web applications' performance negatively affect user productivity or your bottom line. View this resource to learn about a set of application delivery optimization (ADO) solutions that can help you overcome your performance woes.  (WHITE PAPER) READ ABSTRACT |

Beyond consolidation: An application-driven approach to virtualization by Dell, Inc. and Intel® November 0002 - (Free Research) Access this exclusive white paper to learn how to optimize your organization's enterprise applications and give your data center the boost in efficiency it needs to put you ahead of the curve.  (WHITE PAPER) READ ABSTRACT |

How to Secure Your Microsoft SharePoint Products by Thawte Inc. May 2013 - (Free Research) This e-guide from our experts at searchEnterpriseDesktop.com will help you understand what it takes to make sure SharePoint is secure. Read on to discover a quick checklist you can use to keep security priorities in order.  (EGUIDE) READ ABSTRACT |

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