WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..
		Cisco Secure Wireless Office Solution for SMBs by Cisco Systems, Inc.. The Cisco Secure Wireless Office Solution consolidates all network requirements into a complete, reliable wired and wireless infrastructure. more... >> Discover more offerings from Cisco Systems, Inc..
		Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..

Hitting Your Numbers: Creating Sales Excellence with Commercial Open Source CRM by SugarCRM Inc. June 02, 2009 - (Free Research) A CRM system can help drive sales performance, so the decision of which CRM provider is right for your sales organization is very important. This paper discusses the benefits of having SugarCRM® as your CRM provider and how it is based on commercial open source software, which gives the product a variety of benefits over other CRM providers.  (WHITE PAPER) READ ABSTRACT |

Streamlining Sales Processes to Boost Performance: Five best practices for optimizing the sales pipeline by SugarCRM Inc. June 02, 2009 - (Free Research) When chosen wisely and used appropriately, technology can have a positive impact on both the sales process management and the results of managing the sales effort more efficiently. SugarCRM can remedy the gap in four crucial areas. And it does so very economically, avoiding a fifth mistake, spending more money than you have to in order to improve.  (WHITE PAPER) READ ABSTRACT |

CRM Total Cost of Ownership: Fees, Subscriptions and Hidden Costs by SugarCRM Inc. July 15, 2011 - (Free Research) The following analysis provides a comparative price analysis of four leading CRM solutions for midmarketorganizations. Forrester Research defines midmarket organizations as any organization with revenues of lessthan $1 billion and/or fewer than 1,000 employees.  (WHITE PAPER) READ ABSTRACT |

CRM Buyer’s Guide – 2011 Edition by SearchCRM June 02, 2011 - (Free Research) Welcome to SearchCRM.com’s Buyer’s Guide. This directory was designed to be a valuable resource for those getting started with research or evaluating vendors in the CRM market.  (EBOOK)

New Sugar 5.0 Platform Capabilities and Advanced CRM Functionality by SugarCRM Inc. December 2007 - (Free Research) Join Chris Harrick, Senior Director of Product Marketing at SugarCRM as he gives an in-depth look at enhancements and new CRM features of this upcoming release.  (WEBCAST) READ ABSTRACT |

Customer Experience Exchange E-Zine: Taking a swing at social CRM by SearchCRM May 2012 - (Free Research) This edition of the CEM e-zine examines the role social media can play in your company. Learn how Major League Baseball is capitalizing on this revolution to fill its stands even during the darkest of times of the season, why Pinterest is such a success and how Dell measures it's social media success by tracking 22,000 daily online comments.  (EZINE)

The Social CRM Playbook by SugarCRM Inc. August 2011 - (Free Research) This white paper will provide an outline of the broad steps you should take in building a social CRM strategy and a overview of how you can pair that strategy with technology to enable your business to practice real social CRM.  (WHITE PAPER) READ ABSTRACT |

CRM and Small Business: Smaller, Faster, Better by SugarCRM Inc. August 2011 - (Free Research) The advent of cloud-based CRM applications has eliminated the significant initial budgetary barriers to entry for many businesses, and the proliferation of products geared toward smaller businesses has presented small business with options that allow them to choose based on specific features. Learn more about how CRM can help your small business.  (WHITE PAPER) READ ABSTRACT |

The future of mobile CRM by SugarCRM Inc. March 2012 - (Free Research) In this expert e-guide, find out how social and mobile customer relationship management (CRM) are changing the CRM landscape.  (EGUIDE) READ ABSTRACT |

Scribe Insight Architecture Overview: A TECHNICAL OVERVIEW OF THE SCRIBE INTEGRATION TOOL by Scribe Software Corporation March 2008 - (Free Research) Scribe Insight has been specifically designed to support the effective deployment of a number of market leading business applications including Microsoft Dynamics CRM, Salesforce, SalesLogix, and Microsoft Dynamics GP.  (WHITE PAPER) READ ABSTRACT |

Solution Overview Cisco VXI: Data Center by Cisco Systems, Inc. October 2011 - (Free Research) This solution overview forecasts trends that will impact various business functions in the workplace. Explore the advantages of desktop virtualization and learn how to meet the data center infrastructure requirements of this technology.  (WHITE PAPER) READ ABSTRACT |

Oracle Business Intelligence Applications Overview by Oracle Corporation January 2011 - (Free Research) This paper explains how Oracle Business Intelligence (BI) Applications are complete, prebuilt BI solutions that deliver intuitive, role-based intelligence for everyone in an organization - from front line employees to senior management - that enable better decisions, actions, and business processes.  (WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Extending and Securing Enterprise Communications with OCS R2 and Exchange Server 2007 SP1 by Microsoft March 2009 - (Free Research) This presentation transcript features independent expert and Exchange MVP Richard Luckett giving an overview of OCS R2, its most compelling features, advanced configurations, and integration with Exchange 2007 Service Pack 1. Real life examples of how other companies have benefited from OCS R2 are also featured.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Cloud Computing: An Overview by Joyent August 2010 - (Free Research) This paper addresses potential business concerns and prevalent misperceptions of cloud computing and offers interested businesses concrete advice for making informed decisions.  (WHITE PAPER) READ ABSTRACT |

HP Warranty & Claims Management for Manufacturing - Solution Overview by Hewlett-Packard Limited September 2012 - (Free Research) Outsourcing services from your manufacturing company means you lose control, visibility, and data accuracy. To regain control you need to extend your customer relationship management (CRM) and enterprise resource planning (ERP) systems to users not part of your company. Read this paper to learn how an application can help address these needs.  (WHITE PAPER) READ ABSTRACT |

Utah Flash Looks Forward To Sell-Out Crowds With Sugar Professional by SugarCRM Inc. November 2010 - (Free Research) Read this case study to learn how Utah Flash switched from a legacy system of Excel spreadsheets and hard copy season ticket holder forms to Sugar Professional to  track leads and acquire new customers. Continue reading to learn how Utah Flash is now looking forward to sell-out crowds with Sugar Professional.  (CASE STUDY) READ ABSTRACT |

The Right Collaboration Architecture Drives Business Transformation by Cisco Systems, Inc. January 2010 - (Free Research) A recently completed study conducted for Cisco by Forrester Consulting reveals how companies are developing collaboration strategies that will enable innovation and improve productivity. View a brief video overview of the study. Then register to download the Forrester study and learn how four companies are transforming their businesses.  (ANALYST REPORT)

A Technical Overview of the Sun Oracle Exadata Storage Server and Database Machine by Oracle Corporation September 2009 - (Free Research) This white paper examines how the Sun Oracle Exadata Storage Server allows companies to accelerate database performance, handle change and growth in scalable and incremental steps, and deliver mission-critical data availability and protection.  (WHITE PAPER) READ ABSTRACT |

Crystal Reports Server: A Functional Overview by SAP AG February 2010 - (Free Research) Crystal Reports Server software offers small businesses and mid size companies a proven reporting and dashboard solution on a single server. It addresses the complete reporting process – from data access and report and dashboard design to report management and delivery, including content integration with portals and enterprise applications.  (WHITE PAPER) READ ABSTRACT |

Overview of SAS Visual Analytics 6.1 by SAS Institute Inc. March 2013 - (Free Research) Tune into this video to explore how the software helps you explore big data using high-performance in-memory capabilities. It walks you through the process of analyzing SAS and how you can craft the queries depending on your responsibilities with your company.  (WEBCAST) READ ABSTRACT |

Storage Magazine August 2012 by SearchStorage.com August 2012 - (Free Research) In the cover story of the August 2012 issue of Storage magazine, Chris Evans provides an overview on the SSD market in general and examines the emergence - and unique quirks you should know - of all-solid-state storage arrays. Explore the August 2012 issue of Storage Magazine Online to read other expert features.  (EZINE) READ ABSTRACT |

A Detailed Look at Data Replication Options for Disaster Recovery Planning by LEGACY - DO NOT USE - Datalink. June 2008 - (Free Research) This white paper is intended to provide a technical overview as well as high level considerations for IT professionals who are considering augmenting their infrastructure with a replication strategy.  (WHITE PAPER) READ ABSTRACT |

A realist's guide to building bottom line revenue and customer loyalty with social CRM by SugarCRM Inc. October 2011 - (Free Research) Is social CRM just hype or is it really worth your business's time? Read this eBook from SearchCRM.com for expert advice.  (EBOOK)

BLS Telecom Improves Customer Support Management with Sugar Professional by SugarCRM Inc. November 2010 - (Free Research) This case study discusses how in order to fight delayed resolutions of customer support issues, inefficient workflow management and decentralized data, BLS Telecom switched to Sugar Professional. Continue reading to learn how, with Sugar Professional, BLS telecom improved customer support management.  (CASE STUDY) READ ABSTRACT |

E-Book: Leveraging CRM to Increase Sales Effectiveness in a Challenging Economy by SugarCRM Inc. September 2010 - (Free Research) This e-book will explore the methods for optimizing sales efforts and working smarter to meet business needs in today’s economy. Continue reading to learn methodologies for increasing sales effectiveness and making this year a successful one for your organization.  (EBOOK) READ ABSTRACT |

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