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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
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BLS Telecom Improves Customer Support Management with Sugar Professional by SugarCRM Inc.

November 08, 2010 - (Free Research)
This case study discusses how in order to fight delayed resolutions of customer support issues, inefficient workflow management and decentralized data, BLS Telecom switched to Sugar Professional. Continue reading to learn how, with Sugar Professional, BLS telecom improved customer support management. 
(CASE STUDY) READ ABSTRACT |

Utah Flash Looks Forward To Sell-Out Crowds With Sugar Professional by SugarCRM Inc.

November 08, 2010 - (Free Research)
Read this case study to learn how Utah Flash switched from a legacy system of Excel spreadsheets and hard copy season ticket holder forms to Sugar Professional to  track leads and acquire new customers. Continue reading to learn how Utah Flash is now looking forward to sell-out crowds with Sugar Professional. 
(CASE STUDY) READ ABSTRACT |

New Sugar 5.0 Platform Capabilities and Advanced CRM Functionality by SugarCRM Inc.

December 2007 - (Free Research)
Join Chris Harrick, Senior Director of Product Marketing at SugarCRM as he gives an in-depth look at enhancements and new CRM features of this upcoming release. 
(WEBCAST) READ ABSTRACT |

5 Reasons Businesses Don't Automate Their Travel and Expense Process by Concur Technologies (E-mail this company)

June 2014 - (Free Research)
The following white paper explores the top 5 reasons businesses unknowingly—but willingly—neglect to consider automating expense and travel processes. Learn what you're missing out on by keeping paper-based processes and what you stand to gain through automation. 
(WHITE PAPER) READ ABSTRACT |

BPO Edge Finance and Accounting Edition 2013 by HP

May 2013 - (Free Research)
In this resource, learn how finance and accounting innovations can spur strategic initiatives, the importance of standardizing processes, how big data can lead to big opportunities, and much more. 
(EBOOK)

Application Optimization for the Network by SearchNetworking.com

June 2013 - (Free Research)
In the new WAN, we'll see user-aware WAN optimization, the rise of software-defined networking and WAN-on-demand. There may be some bumps along the road to WAN innovation, but it's sure to be an interesting journey. 
(EZINE) READ ABSTRACT |

Employee Mobility Shifts its Focus to Data Security and Delivery by Citrix

June 2014 - (Free Research)
This expert guide from SearchConsumerization.com highlights the change in focus from desktop and laptop delivery to security risks associated with mobility. Read on and also find out why it's important to get upper management involved in your BYOD programs. 
(EGUIDE) READ ABSTRACT |

The Benefits of Applications and Desktop Virtualization by Citrix

June 2014 - (Free Research)
In this expert e-guide from SearchVirtualDesktop.com, learn the benefits of desktop and application virtualization and how they will mitigate problems for end users and upper management alike. 
(EGUIDE) READ ABSTRACT |

New IT Tools for Improved Network Management by Citrix

June 2014 - (Free Research)
This expert E-Guide highlights best practices for improved network management. Read now and learn about new IT tools to help you take charge and how to better manage bandwidth hogs. 
(EGUIDE) READ ABSTRACT |

IT Executive Guide to Security Intelligence by IBM

January 2013 - (Free Research)
This white paper discusses how security intelligence addresses these shortcomings and empowers organizations—from Fortune Five companies to midsize enterprises to government agencies— to maintain comprehensive and cost-effective information security. It will show how security intelligence addresses critical concerns in five key areas. 
(WHITE PAPER) READ ABSTRACT |

Controlling In-Vehicle Innovation with IVI Design by IBM

May 2014 - (Free Research)
In this white paper, in-vehicle infotainment systems are revealed as one of the primary focal points for next generation automotive differentiation. Learn how as these systems become increasingly complex, deeper insight across system development and deployment lifecycles will be needed to maximize efficiency gains and organizational agility. 
(WHITE PAPER) READ ABSTRACT |

How COOs are Making Their Operations More Customer-centric by IBM

October 2013 - (Free Research)
This white paper dives deep into the importance of the COO becoming a true business partner in driving strategic change. See how these operations execs are differentiating their companies by providing customers with instant, seamless and insightful experiences. 
(WHITE PAPER) READ ABSTRACT |

Deployment Automation Basics by IBM

October 2013 - (Free Research)
This informative white paper explores the patterns of failure in manual deployments and investigates why they still remain common in modern development organizations. Learn what to look for in a mature, capable deployment system, and how to maximize your automation investments. 
(WHITE PAPER) READ ABSTRACT |

BPM for Dummies by IBM

February 2012 - (Free Research)
Sound business process management (BPM) enables businesses to revamp theirs ways of doing things to make better, faster, and more financially-sound decisions. Access this resource for a concise yet comprehensive exploration of BPM in the familiar style of the "For Dummies" series. 
(EBOOK) READ ABSTRACT |

Requirements-Driven Quality ROI Calculator from IBM Rational by IBM

November 2009 - (Free Research)
Check out these three ROI calculators for estimates on your return on investment using one or more IBM solutions. 
(ASSESSMENT TOOL) READ ABSTRACT |

Give Digital a Business Focus by Hewlett-Packard Company

April 2014 - (Free Research)
The following white paper explores the need for information systems that effectively respond to the new consumer's wide choice of interaction methods. Uncover how digitization can help and what you can do to implement an effective strategy. 
(WHITE PAPER) READ ABSTRACT |

Improve Customer Experience through Personalization by Hewlett-Packard Company

April 2014 - (Free Research)
In this white paper, discover the key to improving the customer experience, how it can be made easy, and where to start. 
(WHITE PAPER) READ ABSTRACT |

Trends in IT-Enabled Business Innovation by Hewlett-Packard Company

April 2014 - (Free Research)
Modern organizations are seizing technology as a leverage point to develop and maintain a competitive advantage. In this white paper, discover the ways winning organizations are achieving IT-enabled business innovation to move ahead – and stay ahead – of the competition. 
(WHITE PAPER) READ ABSTRACT |

HP’s Application Fitness and Value Assessment by Hewlett-Packard Company

April 2014 - (Free Research)
Is your application portfolio in sync with current business requirements? Learn how an HP Application Fitness and Value Assessment can position your apps and platforms for the future. 
(WHITE PAPER) READ ABSTRACT |

HP’s Simplified Print Services by Hewlett-Packard Company

April 2014 - (Free Research)
You have a printer—so why do you need a print service? Discover how HP Simplified Print Services can help your organization increase cost efficiency, drive process transformation and more. 
(WHITE PAPER) READ ABSTRACT |

Thriving in a BYOD World: 3 steps to Enterprise Mobility by Hewlett-Packard Company

March 2014 - (Free Research)
Read this resource to reveal 3 critical steps to take when building a complete and secure mobile strategy. 
(WHITE PAPER) READ ABSTRACT |

ENTERPRISE SERVICES BLOG: Top 10 Tips to Achieve Enterprise Mobility in Asia by Hewlett-Packard Company

February 2014 - (Free Research)
Access this resource to unveil 10 industry recommendations on how to capitalize on Asia's tech-savvy population and implement enterprise mobility into the workplace. 
(WHITE PAPER) READ ABSTRACT |

It's all about customer satisfaction by Hewlett-Packard Company

February 2014 - (Free Research)
Top fashion brand Valentino was looking for innovative ways to serve their customers better. In this webcast, discover how Valentino made it drastically easier for customers to select and buy their products with fully integrated mobile applications. 
(WEBCAST)

HP and Ministry of Social Development deliver better service by Hewlett-Packard Company

February 2014 - (Free Research)
View the following webcast to uncover how the Ministry of Social Development collaborates with HP to create new systems and technology that help deliver better overall service to over a million New Zealanders. 
(WEBCAST)

Banco Credito e Inversiones (Bci) worked w/ HP on mobile app by Hewlett-Packard Company

February 2014 - (Free Research)
View the following video to uncover exactly how this kind of collaborative ability helped Bci engage more customers as well as improve their overall customer experience. See what it can do for you as well. 
(WEBCAST) READ ABSTRACT |

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