WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..
		Cisco Secure Wireless Office Solution for SMBs by Cisco Systems, Inc.. The Cisco Secure Wireless Office Solution consolidates all network requirements into a complete, reliable wired and wireless infrastructure. more... >> Discover more offerings from Cisco Systems, Inc..
		Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..

The Platform Strikes Back: The Advantages of a Single Comprehensive Analytics Solution by SAP America, Inc. February 06, 2013 - (Free Research) Consult this white paper to learn more about the successful measure of a business intelligence (BI) project. Are you getting the right information to the right people to help with their decision-making? Read on to find out more about how you can deliver timely self-service BI to your management.  (WHITE PAPER) READ ABSTRACT |

7 Habits of Highly Successful Surveys by Vovici October 20, 2009 - (Free Research) Understanding your customer is vital to maintaining and improving loyalty. Learn how to measure customer experience so you can build customer loyalty. Download a copy of the latest Vovici whitepaper 'The Customer Satisfaction Survey' to learn how to understand the major customer experience metrics and more!  (WHITE PAPER) READ ABSTRACT |

Successful data stewardship framework needs solid plan, firm focus by SAP America, Inc. December 07, 2012 - (Free Research) Effective data stewardship is trickier than it seems, and is often hard to document and measure.This expert guide reviews the key tenets of planning and designing successful data stewardship programs. Read on to learn about 5 common pitfalls and concerns that organizations have to overcome.  (EGUIDE) READ ABSTRACT |

Presentation Transcript: The Changing Nature Of Cyber Crime, Attackers, Counter Measures and New Models For Defense In Depth by ESET December 03, 2009 - (Free Research) The threat environment has changed drastically in recent years. Threats are more complicated and attackers are part of organized groups seeking profit rather than fame. In this Presentation Transcript, Charles Kolodgy of IDC highlights some attackers' successes, countermeasures in risk reduction, and a new model for defense-in-depth.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Computer Weekly – 14 May 2013: Lessons for local government IT - a visit to Cape Town by ComputerWeekly.com May 14, 2013 - (Free Research) In this week's Computer Weekly: we visit Cape Town to find out how the South African city worked with SAP to manage citizen services. Tesco tells us how it saved £100m in its supply chain by using business analytics. And we examine Microsoft's response to the lukewarm reaction given by customers to Windows 8. Read the issue now.  (EZINE) READ ABSTRACT |

Agile Software Development And The Factors That Drive Success by Hewlett-Packard Company September 30, 2012 - (Free Research) In this Forrester report, 112 IT professionals were surveyed about their agile and traditional app development practices, how they measure success, and what their success rates are. Read to discover the common characteristics of the most successful organizations, and discover the truth behind some of the myths surrounding agile methods.  (WHITE PAPER) READ ABSTRACT |

Tackling Today's Data Center Energy Efficiency Challenges - A Software-Oriented Approach by Square D Critical Power Competency Center May 2007 - (Free Research) Get an overview of a software-based approach to effectively measuring, monitoring and managing data center energy consumption.  (WHITE PAPER) READ ABSTRACT |

Step by Step: A methodology to information quality by Harte-Hanks Trillium Software May 2011 - (Free Research) Do you have an existing information quality strategy? While most organizations understand the need for data quality, they still face the challenge of implementing an effective strategy to provide information that aligns to business requirements. Register for this webcast and learn the 4 steps to a successful information quality strategy.  (WEBCAST) READ ABSTRACT |

Benchmarking in the contact center: Tips for managing what you measure by Avaya December 2010 - (Free Research) Benchmarking projects are a great way for contact center organizations to improve their operations in order to reconcile competing demands from customers and the business. Read this white paper to learn best practices for executing a successful contact center benchmarking project.  (WHITE PAPER) READ ABSTRACT |

Load Factor: performance testing for web applications by Hewlett-Packard Company May 2012 - (Free Research) This resource describes the importance of measuring application performance. Inside, discover load and performance testing best practices and see how you can make a successful performance testing process – click through to read on today.  (WHITE PAPER) READ ABSTRACT |

2012 Endpoint Security Best Practices Survey by Symantec Corporation June 2012 - (Free Research) Today’s SMBs are increasingly forced to invest in new measures to protect their endpoints and their business from cyber threats. This resource explores key findings from the Symantec 2012 Endpoint Security Survey and offers best practices and recommendations for reducing the risk of a successful cyber attack.  (WHITE PAPER) READ ABSTRACT |

An introduction to load testing for Web applications by Hewlett-Packard Company May 2011 - (Free Research) This white paper discusses the importance of measuring application performance and provides best practices for load and performance testing. Inside, discover the components of a successful testing process and suggestions for testing software designed to provider quick, accurate and thorough performance validation.  (WHITE PAPER) READ ABSTRACT |

CW+: IDC Report - How to manage documents in the enterprise by ComputerWeekly.com January 2011 - (Free Research) In recent years C-level executives in many of the world's largest and most successful organizations have been forced to introduce a wide range of cost-cutting measures as macroeconomic forces continue to create a challenging and uncertain trading environment.  (WHITE PAPER) READ ABSTRACT |

White paper: Lessons learned from testing service oriented architectures by IBM June 2012 - (Free Research) Effective testing of SOA applications is often out of reach. Learn what to consider when testing complex composite applications.  (WHITE PAPER) READ ABSTRACT |

IBM Defensible Disposal Solutions by IBM April 2013 - (Free Research) With so much data to keep track of, it is inevitable that organizations will end up storing unnecessary data. In this resource, discover a defensible data disposal system that helps CIOs position their organizations to automatically and continually dispose of information that has no legal, regulatory or business value.  (WHITE PAPER) READ ABSTRACT |

IOUG 2011 Survey: The Petabyte Challenge: 2011 IOUG Database Growth Survey by Oracle Corporation December 2011 - (Free Research) Download this complimentary copy of the 2011 IOUG Data Security Survey Report to see how your organization's data protection practices measures up.  (WHITE PAPER) READ ABSTRACT |

What you Need to Do Coming out of a Downturn (and How to Actually get it Done) by Infor April 2010 - (Free Research) Now is the best possible time to re-engineer your organization for peak performance. With just a few smart moves you can position your organization to come out of the downturn even more successful than before and for years or decades to come. Read on to learn more about these 6 smart moves that will ensure success.  (EBOOK) READ ABSTRACT |

Building a Data Quality Scorecard for Operational Data Governance by DataFlux Corporation June 2008 - (Free Research) Operational data governance is the process of evaluating data to see if data effectively satisfies the organization's business needs. This is measured with a "data quality scorecard", a management tool for monitoring organizational performance.  (WHITE PAPER) READ ABSTRACT |

IOUG 2011 Survey: The Petabyte Challenge: 2011 IOUG Database Growth Survey by Oracle Corporation October 2011 - (Free Research) More than 300 database and information security professionals were recently surveyed on their data security practices. The results were disturbing with 60% saying that a data breach is likely over the next 12 months. Download this complimentary copy of the 2011 IOUG Data Security Survey Report and see how your organization measures up.  (WHITE PAPER)

IT GRC: Managing Risk, Improving Visibility, and Reducing Operating Costs by Lumension May 2009 - (Free Research) This Aberdeen Group benchmark report describes the policy, planning, process, and organizational elements of successful IT GRC implementations. Learn what top performing companies do to gain a competitive edge regarding compliance and IT risk management.  (ANALYST REPORT) READ ABSTRACT |

Making Service and Support Your Revenue Engine: The Initiative That’s Too Important to Delay by Consona Corporation June 2011 - (Free Research) The value of service and support is hidden in a fog of metrics—measures that link monitors and bulletin boards, populate binders, fascinate managers, annoy employees, and ultimately mislead us about the business. Read this whitepaper and discover the real value of support is the revenue it protects and creates.  (WHITE PAPER) READ ABSTRACT |

Who Are My Best Customers? by SPSS Inc. Worldwide Headquarters February 2009 - (Free Research) Who are my best customers? If you manage sales, marketing, or customer service, you want an answer to that. That's because implementing successful strategies for every customer segment is critical to increasing business profits. This paper describes just a few of the ways that you can use analytics to better understand your customers.  (WHITE PAPER) READ ABSTRACT |

Best Practices in Contract Management: How to Shrink Your Sales Cycle through Smart Contract Management by SpringCM October 2010 - (Free Research) This white paper discusses the seven best practices in contract management. It's time for you to think about how to manage your contracts more effectively, close more deals, and get more cash. Learn how in this paper.  (WHITE PAPER) READ ABSTRACT |

Capacity Allocation Efficiency Explained - Presentation Transcript by Dell, Inc. September 2012 - (Free Research) Jon William Toigo offers up his five best tips for maximizing efficiency in today's complex data storage environments. This tip covers capacity allocation efficiency, including advice on how to prevent storage-related downtime.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Delivering a Superior Customer Experience by Avaya April 2012 - (Free Research) Research shows that 90% of customer service decision-makers believe delivering quality service is paramount to success. But with tight budgets, businesses today need cost-effective ways of achieving higher service levels. Read on to learn how collaboration in your contact center can keep costs low while increasing service levels.  (WHITE PAPER) READ ABSTRACT |

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