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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
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7 Habits of Highly Successful Surveys by Vovici

October 20, 2009 - (Free Research)
Understanding your customer is vital to maintaining and improving loyalty. Learn how to measure customer experience so you can build customer loyalty. Download a copy of the latest Vovici whitepaper 'The Customer Satisfaction Survey' to learn how to understand the major customer experience metrics and more! 
(WHITE PAPER) READ ABSTRACT |

Measuring Social Media Marketing by Oracle Corporation UK Ltd

February 25, 2014 - (Free Research)
Consult the following research brief to uncover what it takes to measure social media in a way that can deliver actionable insights to drive higher business value. Discover what to track, why, and what other successful businesses are doing to get the most out of social media. 
(WHITE PAPER) READ ABSTRACT |

How to measure successful internal talent mobility by Oracle Corporation

October 31, 2013 - (Free Research)
This resource reveals everything HR professionals, IT professionals, and business leaders need to know about internal talent mobility. With a strong internal mobility program, you can leverage your existing employee base to achieve corporate goals, shifting resources where they're best suited while keeping your employees engaged and content. 
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Successful data stewardship framework needs solid plan, firm focus by SAP America, Inc.

December 07, 2012 - (Free Research)
Effective data stewardship is trickier than it seems, and is often hard to document and measure.This expert guide reviews the key tenets of planning and designing successful data stewardship programs. Read on to learn about 5 common pitfalls and concerns that organizations have to overcome. 
(EGUIDE) READ ABSTRACT |

Single Source of Truth by SOASTA, Inc

January 07, 2014 - (Free Research)
With real user measurement (RUM), you can measure perceived load time for your users at the exact point of engagement, so you know exactly where to improve performance for better outcomes. In this white paper, get an overview of the business and technical aspects of measuring performance with RUM. 
(WHITE PAPER) READ ABSTRACT |

Presentation Transcript: The Changing Nature Of Cyber Crime, Attackers, Counter Measures and New Models For Defense In Depth by ESET

December 03, 2009 - (Free Research)
The threat environment has changed drastically in recent years. Threats are more complicated and attackers are part of organized groups seeking profit rather than fame. In this Presentation Transcript, Charles Kolodgy of IDC highlights some attackers' successes, countermeasures in risk reduction, and a new model for defense-in-depth. 
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Step by Step: A methodology to information quality by Harte-Hanks Trillium Software

May 05, 2011 - (Free Research)
Do you have an existing information quality strategy? While most organizations understand the need for data quality, they still face the challenge of implementing an effective strategy to provide information that aligns to business requirements. Register for this webcast and learn the 4 steps to a successful information quality strategy. 
(WEBCAST) READ ABSTRACT |

Tackling Today's Data Center Energy Efficiency Challenges - A Software-Oriented Approach by Square D Critical Power Competency Center

May 2007 - (Free Research)
Get an overview of a software-based approach to effectively measuring, monitoring and managing data center energy consumption. 
(WHITE PAPER) READ ABSTRACT |

Benchmarking in the contact center: Tips for managing what you measure by Avaya

December 2010 - (Free Research)
Benchmarking projects are a great way for contact center organizations to improve their operations in order to reconcile competing demands from customers and the business. Read this white paper to learn best practices for executing a successful contact center benchmarking project. 
(WHITE PAPER) READ ABSTRACT |

Successful Backup & Recovery—Key Metrics and Goals to Achieve by Asigra

June 2013 - (Free Research)
This expert guide from SearchDisasterRecovery.com explores the measures and management tactics for data protection success, particularly if you're using cloud backup services as part of your strategy. 
(EGUIDE) READ ABSTRACT |

Measuring, Monitoring and Improving Customer Experience by SearchCRM

September 2012 - (Free Research)
Forward-thinking organizations recognize the improving the customer experience can provide a significant competitive edge, but implementing effective customer experience management (CEM) processes can be difficult. Review this expert guide to learn 10 simple, inexpensive ways to improve the customer experience today. 
(EGUIDE) READ ABSTRACT |

Why corporate goals become disconnected by Hewlett-Packard Limited

March 2014 - (Free Research)
Consult the following brief white paper to uncover how with the right BI framework and metric measuring ability, you can monitor the entire life cycle of your corporate goals, ultimately enabling a successful execution. 
(WHITE PAPER) READ ABSTRACT |

Getting From Data to Decisions: How Successful IT Solution Providers Can Eliminate Guesswork and Focus on Growth Initiatives by Autotask Corporation

January 2014 - (Free Research)
This exclusive whitepaper covers the importance of automation and data visibility and access in properly utilizing the time of your IT staff. 
(WHITE PAPER) READ ABSTRACT |

An introduction to load testing for Web applications by Hewlett-Packard Company

May 2011 - (Free Research)
This white paper discusses the importance of measuring application performance and provides best practices for load and performance testing. Inside, discover the components of a successful testing process and suggestions for testing software designed to provider quick, accurate and thorough performance validation. 
(WHITE PAPER) READ ABSTRACT |

CW+: IDC Report - How to manage documents in the enterprise by ComputerWeekly.com

January 2011 - (Free Research)
In recent years C-level executives in many of the world's largest and most successful organizations have been forced to introduce a wide range of cost-cutting measures as macroeconomic forces continue to create a challenging and uncertain trading environment. 
(WHITE PAPER) READ ABSTRACT |

2012 Endpoint Security Best Practices Survey by Symantec Corporation

June 2012 - (Free Research)
Today’s SMBs are increasingly forced to invest in new measures to protect their endpoints and their business from cyber threats. This resource explores key findings from the Symantec 2012 Endpoint Security Survey and offers best practices and recommendations for reducing the risk of a successful cyber attack. 
(WHITE PAPER) READ ABSTRACT |

TechInsights Report: What Smart Businesses Know About DevOps by CA Technologies.

September 2013 - (Free Research)
In this white paper, explore the wide range of technologies and processes that are used to implement DevOps, from a study of 1,300 senior IT decision-makers worldwide. You'll learn how successful organizations are investing in tools, measuring results, and overcoming common obstacles to DevOps processes. 
(WHITE PAPER) READ ABSTRACT |

IT GRC: Managing Risk, Improving Visibility, and Reducing Operating Costs by Lumension

May 2009 - (Free Research)
This Aberdeen Group benchmark report describes the policy, planning, process, and organizational elements of successful IT GRC implementations. Learn what top performing companies do to gain a competitive edge regarding compliance and IT risk management. 
(ANALYST REPORT) READ ABSTRACT |

Making Service and Support Your Revenue Engine: The Initiative That’s Too Important to Delay by Consona Corporation

June 2011 - (Free Research)
The value of service and support is hidden in a fog of metrics—measures that link monitors and bulletin boards, populate binders, fascinate managers, annoy employees, and ultimately mislead us about the business. Read this whitepaper and discover the real value of support is the revenue it protects and creates. 
(WHITE PAPER) READ ABSTRACT |

Who Are My Best Customers? by SPSS Inc. Worldwide Headquarters

February 2009 - (Free Research)
Who are my best customers? If you manage sales, marketing, or customer service, you want an answer to that. That's because implementing successful strategies for every customer segment is critical to increasing business profits. This paper describes just a few of the ways that you can use analytics to better understand your customers. 
(WHITE PAPER) READ ABSTRACT |

What you Need to Do Coming out of a Downturn (and How to Actually get it Done) by Infor

April 2010 - (Free Research)
Now is the best possible time to re-engineer your organization for peak performance. With just a few smart moves you can position your organization to come out of the downturn even more successful than before and for years or decades to come. Read on to learn more about these 6 smart moves that will ensure success. 
(EBOOK) READ ABSTRACT |

Building a Data Quality Scorecard for Operational Data Governance by DataFlux Corporation

June 2008 - (Free Research)
Operational data governance is the process of evaluating data to see if data effectively satisfies the organization's business needs. This is measured with a "data quality scorecard", a management tool for monitoring organizational performance. 
(WHITE PAPER) READ ABSTRACT |

IOUG 2011 Survey: The Petabyte Challenge: 2011 IOUG Database Growth Survey by Oracle Corporation

October 2011 - (Free Research)
More than 300 database and information security professionals were recently surveyed on their data security practices. The results were disturbing with 60% saying that a data breach is likely over the next 12 months. Download this complimentary copy of the 2011 IOUG Data Security Survey Report and see how your organization measures up. 
(WHITE PAPER)

4 Levels of DevOps by OpenMake Software

May 2014 - (Free Research)
While most software development organizations have fine-tuned their application lifecycle management (ALM) processes, many still struggle with bottlenecks during the handoff between development and operations. That's where DevOps comes in -- but how do you go from ALM to DevOps? 
(WHITE PAPER) READ ABSTRACT |

Business Skill Courseware by SkillSoft Corporation

SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations. 
(ASP & SOFTWARE PRODUCT)

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