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WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc..
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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
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Using Social Media to Win Over Customers by SearchCRM

March 12, 2013 - (Free Research)
While many businesses are eager to join their customers at the social media party, doing so without the proper internal processes in place could spell disaster. In this brief expert e-book, you can learn how to create a successful social CRM initiative (and valuable customer relations) through implementing the right processes and technologies. 
(EBOOK) READ ABSTRACT |

New CRM Technologies bring sales success to businesses by SearchCRM

November 26, 2012 - (Free Research)
In [this expert e-guide], read about how one emergency response software company integrated a CRM platform, resulting in major time-saving efficiencies – most importantly, an improved process that enables the company to sell product licensing. Also read about a lumber executive who recently bought into a successful social CRM. 
(EGUIDE) READ ABSTRACT |

Presentation Transcript: Three Reasons Why Security Fails and What to Do About It by Sophos, Inc.

February 03, 2010 - (Free Research)
Web security seems to get tougher every year. Dynamic content, user generated content, and social networking increase the complexity of securing hosted web servers. Read this presentation transcript to learn about the latest web threats, which ones to be most concerned with, and what IT pros should do to help prevent them. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Social Computing for Organizations: Open Text in the Web 2.0 Paradigm by OpenText Corporation

December 2007 - (Free Research)
This white paper focuses on how companies can benefit from the growing opportunities provided by social computing. 
(WHITE PAPER) READ ABSTRACT |

Enabling Enterprise 2.0 by Websense, Inc.

August 2009 - (Free Research)
Read this whitepaper to learn ways that organizations can create a strategy that embraces Web 2.0 technologies securely and enables a successful transition to Enterprise 2.0. 
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Implementing Best Practices for Web 2.0 Security with the Websense Web Security Gateway by Websense, Inc.

June 2009 - (Free Research)
The best way to address Web 2.0 threats is to combine the best aspects of traditional security and control techniques with new technology designed to address the dynamic, real-time nature of Web 2.0. This paper describes how one such solution enables you to quickly implement a best practices approach to making Web 2.0 secure and effective. 
(WHITE PAPER) READ ABSTRACT |

Web 2.0 Engaging Customer Passion by SDL Web Content Management Solutions Division

July 2010 - (Free Research)
This paper examines the ways in which organizations can tap into Web 2.0 interaction as part of the marketing strategy, marketing tactics and communication plan to create customer engagement by matching your visitors' passion and to figure out the "best fit" for the new opportunities that present themselves. 
(WHITE PAPER) READ ABSTRACT |

Readying your Portals for Social Business by IBM

August 2011 - (Free Research)
Social networking, high-speed mobility and smarter devices are changing the way we do business. Read this paper now to learn how you can create value for your business through building robust social and real-time collaboration capabilities into portals. 
(WHITE PAPER) READ ABSTRACT |

Preparing for the Web 2.0 World: How Enterprises Need to Think About Emerging Social Technologies by Sun Microsystems, Inc.

April 2009 - (Free Research)
IDC expects that the significant adoption of Enterprise 2.0 technologies in the enterprise will have a dramatic impact on how organizations capture, discuss, distribute, and protect their information. If companies are not already planning for this change, they will find themselves increasingly exposed and vulnerable. 
(ANALYST REPORT) READ ABSTRACT |

Websites are Dead. Long Live Digital Presence by Limelight Networks, Inc.

September 2013 - (Free Research)
As digital channels evolve, so should your business's digital strategy – yet most businesses today still rely solely on websites to generate traffic and attract customers. In order to thrive, you need to engage and interact with customers across a variety of channels. Read on to learn how to get started crafting a strong digital presence. 
(WHITE PAPER) READ ABSTRACT |

Beyond Business as Usual: The Mega Shift Toward Social Communications by IBM

October 2012 - (Free Research)
Discover how integrating social software with communications is transforming the modern workplace, maximizing the potential of human capital, and generating value for businesses worldwide. 
(WHITE PAPER) READ ABSTRACT |

New social business technology transforms marketing by Jive Software

July 2013 - (Free Research)
Check out this resource to discover a collaboration platform prupose-built for marketing teams that enables employees to get work done more effectively while enabling more effective communication with customers and partners. 
(WHITE PAPER) READ ABSTRACT |

Putting Content to Work - ECM UserNet 2011 by IBM

May 2011 - (Free Research)
ECM UserNet 2011 is the premier Enterprise Content Management event for generating better business decisions. Backed by 25 years of user group history, this event promises to be the biggest IBM ECM knowledge exchange yet and one you won't want to miss. 
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Information governance strategy: Developing a roadmap and structure for improving corporate information management by RSD

June 2011 - (Free Research)
Access this eBook for practical advice on developing an information governance strategy, including a checklist of what to do – and what not to do – as part of a successful information governance initiative. 
(EBOOK) READ ABSTRACT |

Social Content Management Strategies with IBM by IBM

September 2011 - (Free Research)
In this podcast, Cengiz Satir and Louis Richardson from IBM explore social business and how the ECM portfolio and social business solutions are being brought together. Learn about IBM Social Content Management solution connecting people and teams. 
(PODCAST) READ ABSTRACT |

SearchContentManagement eBook: The secrets of effective SharePoint deployments by AvePoint, Inc.

September 2011 - (Free Research)
An eBook to effectively implementing SharePoint with your organization's collaboration technology. 
(EBOOK) READ ABSTRACT |

Gain Social Insight: Connect Business And IT into One Conversation by Hewlett-Packard Company

March 2014 - (Free Research)
This white paper discusses how mobile, social, information, and cloud computing capabilities can combine to modernize IT support and accelerate IT operations. Learn how IT can easily access user-generated information to predict pain points and solve issues faster. 
(WHITE PAPER) READ ABSTRACT |

Enterprise Collaboration Strategy: Tips for Success and Best Practices for Making the Business Case by Jive Software

March 2014 - (Free Research)
Access the following expert e-guide to join Dawn Lacallade, the director of social strategy and content programming at LiveWorld in San Jose, Calif., to explore the top 10 tips for enabling a successful enterprise collaboration strategy. 
(EGUIDE) READ ABSTRACT |

The Social Sales Revolution by Salesforce.com

February 2012 - (Free Research)
This e-book examines how some of today’s most successful reps approach social sales. Among others, you’ll meet a wine salesman with almost a million Twitter followers, a global manufacturer who is taking orders on Facebook, and a storage saleswoman who used Twitter and other tools to exceed her quota by 200%. 
(EBOOK) READ ABSTRACT |

Smartphone market set to expand as vendors vie for position by ComputerWeekly.com

November 2010 - (Free Research)
The Smartphone market is characterised by increasing competition on one hand and healthy growth prospects in the medium-term on the  other. Barriers to entry are high for most players, owing to the global nature of the  mobile industry and the consequent financial strength required to enter the market. 
(WHITE PAPER) READ ABSTRACT |

Podcast - Emerging Media Series: Online Video, Social Networks and Wikis by KnowledgeStorm, Inc (E-mail this company)

November 2006 - (Free Research)
This podcast, the third in a series of studies examining the impact that emerging online media have on B2B technology marketing, shows how three mainstays of the Web 2.0 culture are evolving into B2B information delivery tools: Online video, Social networks and Wikis. 
(PODCAST) READ ABSTRACT |

Emerging Media Series: Online Video, Social Networks and Wikis by KnowledgeStorm, Inc (E-mail this company)

November 2006 - (Free Research)
This report, the third in a series of studies examining the impact that emerging online media have on B2B technology marketing, shows how three mainstays of the Web 2.0 culture are evolving into B2B information delivery tools: Online video, Social networks and Wikis. 
(ANALYST REPORT) READ ABSTRACT |

ReferenceWare by SkillSoft Corporation

ReferenceWare – the fastest way to problem-solve and learn - provides full access to the unabridged contents of thousands of business and technology titles in a searchable, collaborative environment! 
(SOFTWARE PRODUCT)

Records Management Strategies for Social Media Compliance by Iron Mountain

November 2012 - (Free Research)
According Smithsonian Magazine, by 2013 businesses will generate as much data every 10 minutes as was generated in the world through 2003 – most of which will be social media data. Does you have a solid plan in place to effectively manage these social records? Read on to learn 5 steps to devising a social media records management program. 
(WHITE PAPER) READ ABSTRACT |

Introduction to Video Conferencing by Polycom, Inc.

July 2012 - (Free Research)
This resource explores how video conferencing can help your organization increase connectivity between your globally dispersed employees, partners, and customers. View now to learn the ins and outs of this technology and considerations to keep in mind when deploying it in your organization. 
(WHITE PAPER) READ ABSTRACT |

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