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IT Innovation  - IT Service Management Strategies for Success by FrontRange Solutions Inc.
December 21, 2011 - (Free Research)
Learn about unifying PC lifecycle management and IT service management, and how your service catalog, configuration management database (CMDB), and service level management (SLM) comprise the 3-legged stool that establishes IT as a strategic business partner. 
(WHITE PAPER) READ ABSTRACT |

Service Desk to Service Management  - IT Service Management Strategies for Success by FrontRange Solutions Inc.
December 21, 2011 - (Free Research)
Access this resource for insights to help ease the transformation from service desk to service management, including the 4 requirements for an effective IT Service Management (ITSM) platform, how to develop a holistic governance framework to minimize compliance costs, and the underlying principles of the newest version of ITIL (ITIL V3). 
(WHITE PAPER) READ ABSTRACT |

Best Practices of Agile Tool Users by AccuRev
November 11, 2011 - (Free Research)
Since you invested so much to get Agile training and acquire and install Agile tools, why not get the most out of your investment? By following the best practices outlined in this white paper you will increase your chances of success with Agile and increase the quality of the software you create with your Agile process. 
(WHITE PAPER) READ ABSTRACT |

Cedacri: Increase Business Performance Through Mainframe Migration to HP Open Systems (2 min video) by HP
October 11, 2011 - (Free Research)
Adding a re-hosting project to outsourcing allows for a further reduction in cost. Watch this 2-minute video about the Cedacri Group’s mainframe modernization experience  to learn about the cost and performance advantages of a re-hosting strategy as well as how to ensure its success. 
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Oracle Enterprise Manager 11g Configuration Management Pack by Oracle Corporation
April 30, 2010 - (Free Research)
This white paper takes a three-pronged approach to configuration management: simplifying the management of your IT infrastructure; improving the level of service you provide your end users; and enforcing compliance with real-time change detection for files, database objects, users, and processes. 
(WHITE PAPER) READ ABSTRACT |

Configuration Management for Virtual and Cloud Infrastructures by ComputerWeekly.com
January 19, 2011 - (Free Research)
The top seven things to consider when managing configuration for virtual and cloud infrastructures. 
(WHITE PAPER) READ ABSTRACT |

Optimizing Web-to-Mainframe Performance of Critical Business Services by IBM
June 2008 - (Free Research)
Sign up today for this valuable webcast to learn how integrated Web-to-mainframe performance management can help you achieve higher levels of availability, performance and customer success rates. 
(WEBCAST) READ ABSTRACT |

Driving the SLM process in ITIL: Why it should be your priority by CA Technologies.
December 2011 - (Free Research)
The notion of service level management is fundamental to business success. Why? Because service level management drives customer satisfaction and retention. In this webcast, learn how to meet SLAs through different strategies such as testing, quality control and capacity management. 
(WEBCAST) READ ABSTRACT |

The ROI of Server Consolidation by Oracle Corporation UK Ltd
December 2010 - (Free Research)
In order to get funding for a significant server consolidation effort, IT professionals will have the greatest chance of success by building an ROI blueprint, delineating the costs, benefits and savings involved in the project. This white paper will discuss key considerations in assessing the ROI of server consolidation. 
(WHITE PAPER) READ ABSTRACT |

For the Business Analyst, Why Relationships Trump All! by Global Knowledge
June 2011 - (Free Research)
The business analyst is the central point of contact between executives, operations and IT. Access this resource for an in-depth overview of the business analyst position and how it relates to IT. 
(WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Low Impact Upgrades to Exchange 2010 from Exchange Server 2003 by Dell, Inc. and Intel
December 2010 - (Free Research)
Are you considering updating from Exchange 2003 to Exchange 2010 but are not sure of the best way to do so? In this presentation transcript, review recommended processes for upgrading from Exchange 2003 to Exchange Server 2010. Discover common pitfalls you may experience during the upgrade process. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Best practices when migrating to Exchange 2010 from Exchange 2003 by Dell, Inc. and Intel
December 2010 - (Free Research)
Are you considering updating from Exchange 2003 to Exchange 2010 but are not sure of the best way to do so? In this podcast, review recommended processes for upgrading from Exchange 2003 to Exchange Server 2010. Discover common pitfalls you may experience during the upgrade process. 
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A low impact upgrade: Migrating to Exchange Server 2010 from Exchange 2003 by Dell, Inc. and Intel
December 2010 - (Free Research)
Are you considering updating from Exchange 2003 to Exchange 2010 but are not sure of the best way to do so? In this webcast, review recommended processes for upgrading from Exchange 2003 to Exchange Server 2010. Discover common pitfalls you may experience during the upgrade process. 
(WEBCAST) READ ABSTRACT |

CW+: IDC Report - How to manage documents in the enterprise by ComputerWeekly.com
January 2011 - (Free Research)
In recent years C-level executives in many of the world's largest and most successful organizations have been forced to introduce a wide range of cost-cutting measures as macroeconomic forces continue to create a challenging and uncertain trading environment. 
(WHITE PAPER) READ ABSTRACT |

Top 5 Software Development Process Challenges by AccuRev
November 2011 - (Free Research)
This paper focuses on a series of best practices and techniques for development teams looking to improve their software development process. 
(WHITE PAPER) READ ABSTRACT |

A Guide to Branching and Merging Patterns by AccuRev
January 2012 - (Free Research)
In this paper, gain a better understanding of how branching and merging patterns work and how applying them to your projects can have a profound effect on how your development team handles change management and delivers software. 
(WHITE PAPER) READ ABSTRACT |

Interactive Data Center: Energy Efficiency by APC by Schneider Electric
March 2011 - (Free Research)
This interactive data center, brought to you by our editors, explores 5 aspects of data center efficiency and provides tips and best practices to help companies make effective investment and configuration decisions. 
(WEBCAST) READ ABSTRACT |

ESX versus ESXi by Global Knowledge
November 2010 - (Free Research)
This paper outlines the differences in features between ESX and ESXi and the architectural differences. It also discusses methods to manage both and how to modify existing scripts. 
(WHITE PAPER) READ ABSTRACT |

Increasing Operational Efficiency: enabling end-to-end change by CA Technologies.
September 2010 - (Free Research)
Development and change within the IT infrastructure can be a very demanding and frustrating task. Access this exclusive resource now to learn the value of an automated and centralized end-to-end change management application. 
(ANALYST BRIEF) READ ABSTRACT |

Dell & VMware's Virtual Remote Desktop: A Highly Scalable, End-to-End Client Virtualization Framework by Dell, Inc.
October 2010 - (Free Research)
Learn about Dell and VMware's Virtual Remote Desktop reference configuration and its ability to reduce cost and complexity through centralized control and delivery of computing assets. 
(WHITE PAPER) READ ABSTRACT |

S3 Control: Adding Control to Change Management by Solidcore Systems, Inc.
There is a gap between change activity & the documented Change Management process. Solidcore S3 Control adds control to change management. It provides visibility into changes in the enterprise IT infrastructure, accountability for employees deploying ticketed changes, & enforcement of change policies. It is available on IBM platforms. 
(SOFTWARE PRODUCT)

Network Foundation - Cisco 1700 Series by Cisco Systems
Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies. 
(HARDWARE PRODUCT)

Oracle GoldenGate on Sun Oracle Database Machine Configuration by Oracle Corporation
February 2010 - (Free Research)
This paper focuses on configuring Oracle GoldenGate to run on Sun Oracle Database Machine. Sun Oracle Database Machine can act as the source database, as the target database, or in some cases as both source and target databases for GoldenGate processing. 
(WHITE PAPER) READ ABSTRACT |

Using Syslog Effectively for Security Troubleshooting by Global Knowledge
January 2010 - (Free Research)
This paper examines the numerous ways that syslog messages can be used to enhance the secure deployment of an infrastructure of equipment from Cisco®. Syslog can not only be an essential auditing tool for network and administrative events, but also can be an effective troubleshooting tool. 
(WHITE PAPER) READ ABSTRACT |

Getting a Head Start in Software Asset Management: Managing Software for Improved Cost Control, Better Security and Reduced Risk by Centennial-Software
July 2008 - (Free Research)
This white paper provides a general overview of SAM benefits, and then addresses the specific issues involved in getting SAM up and running in your organization. 
(WHITE PAPER) READ ABSTRACT |

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