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Best Practices in Performance Management: Monitor, Measure and Manage the End User Experience by Knoa Software

September 2008 - (Free Research)
This report is the result of a study taken by 87% of IT executives on the best way to manage the service of business critical applications to measure performance at the end-user level. Read this to learn the best practices in performance management. 
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SL Corporation - Enterprise RTView™ Case Study by SL Corporation

February 2008 - (Free Research)
With a deep penetration in the algorithmic trading and capital markets, Progress® Software needed to be able to provide traders with a way to create custom views of market data and their trading position. 
(CASE STUDY) READ ABSTRACT |

Sage MAS ROI Study: Manufacturing Companies Measure Impact of Deployment by Sage MAS

April 2008 - (Free Research)
This white paper explores experiences of Sage MAS 90, 200, and 500 manufacturing customers. 
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Tableau Customer Case Study by Tableau Software

August 2008 - (Free Research)
While researching for flexible and interactive reporting tools, Ferrari and Maserati of North America's were discouraged by the complexity and cost of the BI solutions available, so to overcome with it they deployed Tableau Desktop solution. 
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WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support every level of the global organization – executive, analytical, & operational – and make data available, accessible, and meaningful to every person or application that needs it. 
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Determining the Return on Investment of Web Application Acceleration Managed Services- an IDC Study by Akamai Technologies

March 2008 - (Free Research)
The data collected in this study strongly suggests that companies engaging in substantial levels of ebusiness should evaluate the costs and benefits of deploying Akamai's Web application acceleration managed services. 
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ROI CASE STUDY - GOOGLE APPS & TVR COMMUNICATIONS by Google Apps

January 2009 - (Free Research)
In 2007, TVR found that its dated version of Exchange, which was running on Windows NT 4, was running out of disk space and needed to be upgraded or changed. TVR deployed Google Apps to replace its existing Microsoft Exchange environment and improve collaboration, reducing IT costs and risk while increasing agility. 
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Data on Tap: Liquor Board’s New POS System Lets Information Flow - Case Study by Microsoft

December 2012 - (Free Research)
Read this case study to learn how the Montgomery County Department of Liquor chose one retail management system which has provided the department with significant reductions in staff and management hours spent reconciling errors and drastically improved its customer experience. 
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IDC White Paper: CA ESP Workload Automation Software: Measuring Business Impact and ROI by CA Technologies.

April 2008 - (Free Research)
This IDC White Paper presents the results of an IDC study, sponsored by CA originally Cybermation), to quantify the financial benefits of using CA ESP Workload Automation products. 
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Speeding the Time to Intelligence: Effective Information Management through Business Intelligence Competency Centers and Performance Management by SAS Institute Inc.

May 2008 - (Free Research)
This article explains in detail about how to arrive at and implement an effective business intelligence strategy, using both a BICC and performance management technology. 
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5 Levels of Agile Planning: From Enterprise Product Vision to Team Stand-up by Rally Software

August 2008 - (Free Research)
Existing agile methods often focus on small, single-team projects, overlooking the broader impact of large programs. This paper outlines a distinct planning framework that has been successful in large-scale agile software development projects and relies.. 
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LiveWire Mobile Brings Music to Your Ears with Insight from Business Objects by SAP America, Inc.

June 2008 - (Free Research)
Read this case study and see how Business Objects helped Livewire manage their royalty stream for end-user downloads, measuring performance and the end-user experience, and analyzing trends quickly and accurately. 
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Maximize the Value of On-Demand CRM with On-Demand Reporting by Business Objects

August 2007 - (Free Research)
Improving the overall quality of your company’s decision-making process results also improves the overall effectiveness of your business. This paper explains how reporting will help your organization make better decisions, and how on-demand reporting allows you to accomplish this task in a fast, cost-effective, and easy-to use manner. 
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Webroot SecureAnywhere Business Endpoint Protection vs. Seven Competitors by Webroot

May 2013 - (Free Research)
A recent research study examined the performance on eight endpoint security software products,Get the results of this study and discover which endpoint protection software stood a cut above the rest. Uncover the overall rankings and final scores of 8 of today's most popular endpoint security products. 
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How Top Retailers Use Transactional Email: Silverpop Study Reveals Revenue-Boosting Tactics by Silverpop Systems Inc.

August 2008 - (Free Research)
Transactional emails are those which companies send to customers to confirm a purchase, notify shipping dates, deliver warranty information and it also provide marketers a rich opportunity to develop strong customer relationships. 
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How Financial Firms Can Improve Business Integration Capabilities and Increase Straight-Through Processing Efficiency by Sterling Commerce, An IBM Company

September 2009 - (Free Research)
This white paper discusses the increased demand placed on financial services organizations to improve their straight-through processing (STP) levels across all business units. 
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Comprehensive Business Intelligence Market Study: Summary Results from the BI Survey 7 by MicroStrategy Incorporated

June 2008 - (Free Research)
The BI Survey 7, the leading independent survey of real-world BI implementations, provides unique, statistically significant insight into actual BI implementations and customer experiences with various BI products. 
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Understanding an OLAP Solution from Oracle by Oracle Corporation

September 2008 - (Free Research)
This white paper discusses two Oracle OLAP solutions: Oracle's Hyperion Essbase and Oracle Database 11g OLAP Option which share similar characteristics but are individuals with their differences. 
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Evolution Vs. Revolution: Driving B2B Efficiencies Forward with People, Processes and Technology Tools by SEEBURGER

October 2008 - (Free Research)
B2B integration technology, offers powerful and complementary tools and services for seamless business integration and meeting the challenges of global collaboration. 
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The Third Stakeholder: The End-User's Impact on CRM ROI by Knoa Software

September 2008 - (Free Research)
CRM solutions, like Siebel, automate complex business processes where high levels of application performance are crucial. Read this whitepaper to learn best practices in Siebel CRM Performance Management. 
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Making a Strategic Business Intelligence Choice - A Checklist by Business Objects

March 2008 - (Free Research)
This white paper focuses on the factors your organization should consider when selecting a BI vendor and establishing its products as its BI standard. 
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A Production-Line System in Six Months, With Room to Expand - Case Study by Microsoft

December 2012 - (Free Research)
Read this case study to learn what operating system and development tools Teraoka Seiko employed to create an intelligent production-line system that has helped increase productivity and control production costs by integratinig weight and unit-price information with a device that automates the printing and attaching of label to bento boxed lunches 
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How to Get Lean with Automated Process Discovery - Live demonstration and case study presentation by Fujitsu America, Inc.

March 2010 - (Free Research)
The biggest challenge to improving the efficiency of your business processes often lies in knowing how these processes really work in your organization. This webcast will teach you how to visualize and analyze your business processes from historical data, expose process waste and apply lean initiatives to achieve significant value. 
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Eight Strategies for First Rate Customer Service by Cisco Systems, Inc.

February 2008 - (Free Research)
This paper provides eight strategies for creating a relationship with your customers that will keep them coming back. 
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End-User Monitoring: Gaining Visibility into Hidden Business Risks by CA Technologies.

August 2008 - (Free Research)
This white paper explores how to implement effective end-user transaction monitoring and management to attain greater visibility into the user experience. 
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