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Communications Leader Videotron Hopes to save $1.6 Million by Automating Service Calls on Blackberry Smartphones by BlackBerry February 25, 2009 - (Free Research) Encumbered by paper-based work orders and instructions relayed verbally, Cable TV company Videotron needed a solution that helped manage service requests in a way that cut costs and service call mistakes. They chose a wireless solution from Blackberry that automates all administrative steps involved in handling a service call.  (CASE STUDY) READ ABSTRACT |

Why Records Management is important by Hewlett-Packard Company March 06, 2009 - (Free Research) Records management forces you to think about how you create, process, capture, and manage information. This requires a review of your business activities from an information-centric point of view, which in itself can highlight process inefficiencies. This white paper explains why such a process is important.  (WHITE PAPER) READ ABSTRACT |

Beverage Distributor Virtualizes Data Center by Cisco Systems, Inc. August 01, 2009 - (Free Research) Coca Cola Bottling Company adopted 10 Gigabit Ethernet, consolidating from 80 servers to 4 and reducing cabling costs.  (CASE STUDY) READ ABSTRACT |

Data Center Projects: Project Management by APC November 02, 2009 - (Free Research) This paper presents a framework for project management roles and relationships that is understandable, comprehensive, and adaptable to any size project.  (WHITE PAPER) READ ABSTRACT |

Turning Customer Interactions into Money: Using Predictive Analytics to Achieve Stellar ROI by SPSS Inc. Worldwide Headquarters December 31, 2008 - (Free Research) This whitepaper makes the case for using predictive analytics as a catalyst for a company's growth. It includes best practices from several global companies including: Cablecom, Royal & Sun Alliance, and T. Rowe Price. Ultimately, it is about maximizing the level of understanding that can be achieved with customer data.  (WHITE PAPER) READ ABSTRACT |

Data-Centric Security for Enterprise WANs by Blue Coat May 15, 2009 - (Free Research) Every business needs to protect valuable data, whether to comply with industry regulations or to guard intellectual capital. It's all too easy for users to leak this data to outside parties, either accidentally or with malicious intent. Read this whitepaper to learn how secure Web gateways and DLP systems can be integrated to keep your data safe.  (WHITE PAPER) READ ABSTRACT |

Oracle Hyperion Capital Asset Planning by Oracle Corporation December 01, 2008 - (Free Research) With Oracle Hyperion Capital Asset Planning your capital asset plans are an integral part of Oracle Hyperion Planning, allowing you to accurately assess the impact of capital decisions on overall expense plans. Read on to learn more.  (DATA SHEET) READ ABSTRACT |

Two Paths to Service Class Packet Optical by ECI Telecom September 01, 2009 - (Free Research) As services shift to IP protocols and bandwidth demands grow, Wireline Telcos and Cable MSOs alike must evolve their infrastructures to become IP centric. Read this whitepaper to learn more about the two paths service providers are taking to get to this new infrastructure and how they both end up in the same place.  (WHITE PAPER) READ ABSTRACT |

Cablecom Delivers Unique Customer Experience through Its Innovative Use of Business Analytics by SPSS Inc. Worldwide Headquarters February 20, 2009 - (Free Research) This IDC Buyer Case Study describes the adoption, deployment, and utilization of business analytics software at the cable operator Cablecom.  (CASE STUDY) READ ABSTRACT |

Optimizing WAN Performance for the Global Enterprise by Intel Corporation May 01, 2006 - (Free Research) WAN performance is critical to enterprise business around the globe. Read this white paper to learn the latest WAN optimization technologies, market products available for optimizations and analyst recommended WAN best practices.  (WHITE PAPER)

Voice over Internet Protocol (VoIP) Phone Hardening-- Part I by Global Knowledge May 01, 2009 - (Free Research) This paper presumes that your enterprise already has a data network security policy in place. It examines the many different settings that are available to help secure the Cisco IP Phones from potential hacker attacks, and it looks at a selection of Cisco secure infrastructure technologies that are especially useful for protecting voice systems.  (WHITE PAPER) READ ABSTRACT |

HP reference configuration for BladeSystem: BL495c with Flex-10 and VMware View by HP, Vmware and AMD February 01, 2009 - (Free Research) This paper is for decision makers that are familiar with and interested in VMware View as a desktop replacement strategy. An understanding of networking and fibre channel infrastructure and how they interact with HP Virtual Connect technologies, virtualization benefits and techniques, VMware software, and datacenter practices is recommended.  (TECHNICAL ARTICLE) READ ABSTRACT |

Gaining ERP Value: Structured Implementation at Industrial Good Maker Hunter Manufacturing by SAP AG January 23, 2009 - (Free Research) Hunter Manufacturing is a good example of what a midsize company can accomplish with a disciplined approach to gaining ERP value, in concert with a vendor that has the functionality, technology and services to support the effort.  (CASE STUDY) READ ABSTRACT |

Virtualization - aligning IT supply with business demand by Arrow ECS HP Group and Intel October 01, 2005 - (Free Research) Virtualization allows you to dynamically allocate and manage resources in a utility-like way. It helps you break down the rigid IT structures that inhibit business agility. Virtualization also helps you increase utilization of valuable computing resources.  (WHITE PAPER) READ ABSTRACT |

WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc. (E-mail this company) WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support every level of the global organization – executive, analytical, & operational – and make data available, accessible, and meaningful to every person or application that needs it.  (SOFTWARE PRODUCT)

WebFOCUS Business Intelligence Application Development & Deployment by Information Builders Inc. (E-mail this company) WebFOCUS development and deployment solutions provide easy-to-use Web-based applications for unlimited numbers of users, tailored to their skill level and preferences regardless of location, as well as flexible and intuitive development tools for building applications.  (SOFTWARE PRODUCT)

AC Drives and Industrial AC Motors by AutomationDirect AC Variable Frequency Drives (VFD): AutomationDirect carries AC variable speed drives for all your speed control applications.  (HARDWARE PRODUCT)

Monitoring Trading Partner Agreements - Using Business Intelligence to Enhance BAM Activities by Information Builders June 01, 2008 - (Free Research) This white paper will explain what to look for in a complete integration platform and how to use BI technology in conjunction with BAM tools to achieve zero information latency and self-correcting processes.  (WHITE PAPER) READ ABSTRACT |

Bridging the Gap Between Change Activity and Change Management: Real Time Accountability and Change Prevention by McAfee, Inc. August 17, 2009 - (Free Research) Check out this paper to learn about McAfee Change Control, an operational-friendly, low-touch and low overhead software that can be deployed on a wide range of hardware platforms. McAfee Change Control provides change control on servers, network devices (including switches, routers and firewalls), and databases.  (ARTICLE) READ ABSTRACT |

10 Key Actions to Reduce IT Infrastructure and Operations Cost Structure by Nimsoft, Inc. November 04, 2009 - (Free Research) Infrastructure and operations (I&O) comprise 60% or more of total IT spending worldwide. I&O leaders are under intensifying pressure to reduce costs. This Gartner research note outlines the key actions that should be taken to change the I&O cost structure in the short term (through 2010) and in the longer term (during the next three years).  (ANALYST REPORT) READ ABSTRACT |

Operational BI: Getting Real Time About Performance by SAP AG December 28, 2007 - (Free Research) This report provides a roadmap for the strategies and capabilities that Best-in-Class companies are employing to improve operational performance.  (WHITE PAPER) READ ABSTRACT |

"Database Activity Monitoring" chapter from "HOWTO Secure and Audit Oracle 10g and 11g" by Guardium July 06, 2009 - (Free Research) Read the "Database Activity Monitoring (DAM)" chapter from "HOWTO Secure and Audit Oracle 10g and 11g" (CRC Press, 2009) and learn how to leverage DAM to prevent SQL injection attacks, monitor privileged users and track access to sensitive data.  (BOOK) READ ABSTRACT |

Getting Started with LINQ to XML by Global Knowledge December 2008 - (Free Research) LINQ is an acronym which stands for Language Integrated Query. This new technology comes built into the .NET Framework 3.5 and can be used with any of the different languages that run under .NET. This paper serves as an introduction.  (WHITE PAPER) READ ABSTRACT |

Structuring the Haystack - Business Intelligence and Enterprise Search Solutions by Information Builders June 2008 - (Free Research) A researcher at The Data Warehousing Institute recently estimated that 80 percent of information available in an average enterprise is unstructured and unavailable from any standard database management system. What can you do about it? Enterprise search software incorporates unstructured documents into the same architecture as classic reports.  (IT BRIEFING) READ ABSTRACT |

Exciting Future of Monitoring Patient Health from Home with Blackberry Solution by BlackBerry February 2009 - (Free Research) Because of cost restrictions and burdened healthcare systems, daily monitoring of patients with diseases has been nearly impossible. Seeking a solution, UHN and Mount Sinai Hospital conducted a 33-patient trial and found BlackBerry smartphones could increase patient involvement in their healthcare without adding pressure to the healthcare system.  (CASE STUDY) READ ABSTRACT |

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