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E-Guide: Lands' End's CIO Shares Soft-Sell Strategies for the Cloud by Dell, Inc. and Intel® March 13, 2012 - (Free Research) This brief expert e-guide from SearchCIO.com explains how CIO Steve Cretney successfully pitched his case for a new cloud computing model at Lands' End. Read this now and also gain leadership intuition to help you sharpen your soft skills and convince your business' leaders to share your vision, too.  (EGUIDE) READ ABSTRACT |

Business Skill Courseware by SkillSoft Corporation SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations.  (ASP & SOFTWARE PRODUCT)

The global state of the project management office by ComputerWeekly.com May 05, 2011 - (Free Research) This global benchmarking study from ESI international identifies the key challenges and successes experienced by project and programme management offices (PMO) and draws recommendations for the future.  (IT BRIEFING) READ ABSTRACT |

The DNA of the CIO by ComputerWeekly.com October 31, 2012 - (Free Research) This must-read report analyses the role and challenges of the CIO and offers guidance for career development, influencing the business and becoming part of the executive management team.  (ESSENTIAL GUIDE) READ ABSTRACT |

The Mindset of the Chief Information Officer by ComputerWeekly.com February 29, 2012 - (Free Research) This study evaluates the leadership role that Chief Information Officers performs in helping their organisations achieve their commercial goals  (ESSENTIAL GUIDE) READ ABSTRACT |

IT Courseware by SkillSoft Corporation SkillSoft's IT Skills instruction is designed to encourage and prompt frequent learner interaction with the course content. SkillSoft maintains courseware integrity and effectiveness by offering a balance of thorough instruction, challenging practice exercises and quizzes.  (ASP & SOFTWARE PRODUCT)

Computer Weekly - 22 May 2012: Why Tesco is spending £150m online by ComputerWeekly.com May 22, 2012 - (Free Research) This week’s Computer Weekly, we talk exclusively to Tesco CIO Mike McNamara about why the UK's biggest retailer is spending £150m on its online business. And, with the London 2012 Olympics only weeks away; we look at how IT testing is progressing.  (EZINE) READ ABSTRACT |

Computer Weekly – 21 May 2013: How Marks & Spencer innovates through IT by ComputerWeekly.com May 21, 2013 - (Free Research) In this week's Computer Weekly: M&S CIO Darrell Stein tells us how technology is changing the retailer as it develops its multichannel strategy. Our latest buyer's guide looks at mobile device management. And with many public sector IT workers being laid off through austerity cuts, we find out how to get a private sector job.  (EZINE) READ ABSTRACT |

Big Data Analytics by ComputerWeekly.com September 21, 2012 - (Free Research) IDC explores the initial impact that Big Data is having on organisations, its impact on IT architectures, delivery models and future roadmaps.  (ANALYST REPORT) READ ABSTRACT |

Private Cloud Computing E-Zine Volume 1: Private cloud computing as a business strategy by SearchCloudComputing.com February 16, 2011 - (Free Research) While many enterprises have moved to the private cloud model, have they adopted it entirely, and what are the roadblocks to getting there? In this inaugural edition of our Cloud Computing e-zine, we explore company strategies for private cloud adoption, some of the benefits of this model, and the challenges of a true private cloud infrastructure.  (EZINE)

The Virtual Presenter's Handbook by Citrix July 11, 2012 - (Free Research) Speaking at a web seminar involves much more skill and strategy than you might expect. Check out this e-book to explore six witty chapters of tips, advice and insight on delivering virtual presentations and learn how to keep your audience tuned in and interested!  (WHITE PAPER) READ ABSTRACT |

E-Book: How to Set Up and Manage a Successful Business Analytics Program by SAS Institute Inc. September 01, 2010 - (Free Research) This e-book includes how-to advice on creating an analytics culture, setting up an analytics team and preparing for an installation of analytics software. In addition, get tips and strategies for building up an organization‘s analytics skill set and supporting analytics professionals.  (EBOOK) READ ABSTRACT |

Computer Weekly – 19 February 2013: Software Developers in demand by ComputerWeekly.com February 19, 2013 - (Free Research) In this week's Computer Weekly, we look at why companies are struggling to attract the right talent for in-house IT. We investigate why CIOs are not happy with Oracle's Fusion strategy. And betting company William Hill tells us how mobile technology has changed the high street bookmaker. Read the issue now.  (EZINE) READ ABSTRACT |

Computer Weekly 20 September 2011: Download the new issue of the UK's leading technology publication, featuring in-depth analysis of the latest IT news and technology trends by ComputerWeekly.com September 20, 2011 - (Free Research) In this week's Computer Weekly, we examine what reform of the UK's banks will mean for financial services IT strategies. We also look at the problems of software licensing when moving to desktop virtualisation, discuss how to make sense of cloud computing, and provide part three of our guide to business intelligence. Download the new issue now.  (EZINE)

Global Delivery: A Course to High Performance in a Multi-Polar World by Accenture February 18, 2009 - (Free Research) To fully exploit the opportunities offered by the multi-polar world, multinationals and public sector organizations must successfully create a global delivery strategy, and tap into specialized industry.  (WHITE PAPER) READ ABSTRACT |

To Get Promoted in Customer Support, Do These Five Things by Parature, Inc. March 2008 - (Free Research) Ascendancy in customer support ranks today demands a mix of both technical and business insight. Professionals that make service and support their career path and successfully move up the ladder, boast a range of skills across both disciplines.  (WHITE PAPER) READ ABSTRACT |

Stories That Move Mountains: Improve your presentation skills by ComputerWeekly.com November 2012 - (Free Research) Learn how to make your presentation stand out from the crowd and make 'death by slide presentation' a thing of the past with this book extract especially written for IT professionals.  (BOOK) READ ABSTRACT |

Computer Weekly – 20 November 2012: Inside the £65m datacentre supporting Tesco's online strategy by ComputerWeekly.com November 2012 - (Free Research) In this week's Computer Weekly, we visit the £65m datacentre that sits at the heart of Tesco's ambitious online strategy. Government has approved the iPhone for use by Whitehall officials – we assess the risks. And the CIO at British Gas talks about how IT transformed the firm's customer service. Read the issue now.  (EZINE) READ ABSTRACT |

Use effective call centers to build customer loyalty by Infor CRM February 2012 - (Free Research) This tip guide features chapter 6 from Paul R. Timm's book, 'Technology and Customer Service: Profitable Relationship Building.' Access this resource now to learn how to align business process with customer relationship management (CRM) initiatives, tips for CRM strategy and how to effectively leverage the call center to improve customer loyalty.  (EGUIDE) READ ABSTRACT |

Tip Guide: Skills shortage, training present pitfalls for 'big data' analytics by Sybase, an SAP company February 2012 - (Free Research) Big data analytics may be all the hype, but the technology involved is still rather raw and non-user-friendly. Experts are also in scarce supply. Read this expert tip guide to learn about current training challenges involved in emerging analytics strategies and also gain insight into how one company is handling such obligations.  (EGUIDE) READ ABSTRACT |

Why CRM? The Business Case for Customer Relationship Management by Oracle Corporation July 2006 - (Free Research) Organizations are adopting CRM solutions because they understand that having the technology to execute a customer-centric strategy is a business imperative. Learn the strategic value of CRM -- increased revenue, productivity, and customer satisfaction.  (WHITE PAPER) READ ABSTRACT |

Computer Weekly - 31 January 2012: The importance of IT strategy by ComputerWeekly.com January 2012 - (Free Research) In this week’s Computer Weekly, we look at the importance of IT strategy when budgets are under pressure. The first part of our Buyer’s Guide to virtualisation examines the barriers preventing many organisations from adopting the technology; and Transport for London’s CIO talks about how IT helps avoid Olympic travel chaos. Download the issue now.  (EZINE)

IT in the UK SMB (Small and Medium sized Business) Sector by ComputerWeekly.com January 2012 - (Free Research) This report from Knowledge Peers and Pierre Audoin Consultants (PAC), reveals what leaders of Small and Medium-Sized Businesses (SMBs) think of IT – its strategic value, its potential, and the changing way in which it is being used in their organisations.  (IT BRIEFING) READ ABSTRACT |

22 November 2011: Read the latest issue of the UK’s leading technology publication, where we analyse the latest technology news and what it means for IT managers. by ComputerWeekly.com December 2011 - (Free Research) In this week’s Computer Weekly, we talk to the British Library about the enormous storage challenges of digitising its printed archive; we examine the state of the UK IT jobs market and the skills that are most in demand by employers; and we look at case studies of the best virtualisation projects. Download the new issue now.  (EZINE) READ ABSTRACT |

Channel Strategies E-Zine: April 2010/ No.1 by SearchITChannel.com March 2010 - (Free Research) VARs and integrators know their stuff when it comes to their key technologies and vertical markets. In the inaugural issue of Channel Strategies E-zine, learn how to build brand awareness among potential customers to make sure word spreads about your company's skills and expertise.  (EZINE)

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