Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..
		WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..
		Cisco Secure Wireless Office Solution for SMBs by Cisco Systems, Inc.. The Cisco Secure Wireless Office Solution consolidates all network requirements into a complete, reliable wired and wireless infrastructure. more... >> Discover more offerings from Cisco Systems, Inc..

E-Guide: Expert Strategies for Data Center Consolidation by DLT Solutions March 30, 2011 - (Free Research) This e-guide from SearchDataCenter.com explains how a data center consolidation strategy can benefit from the ITIL lifecycle. Discover how your organization can gain from these ITIL lifecycle phases: service strategy, service design, service transition, service operations, and continuous improvement.  (EGUIDE) READ ABSTRACT |

IPv6 Transition Planning and Strategies for DHCP and DNS by Cisco Systems, Inc. August 03, 2011 - (Free Research) IPv4 addresses are running out and service providers need to make immediate decisions regarding deployment of IPv6. This paper will outline strategic considerations and approaches to the transition to IPv6 in a service provider environment.  (WHITE PAPER) READ ABSTRACT |

Service Portfolio Management: Manage IT For Business Value by CA Technologies. October 12, 2009 - (Free Research) Read this paper to learn how Service Portfolio Management can be implemented to achieve and show evidence of improved business satisfaction, reduced waste, reduced cost, and enhanced service quality. IT can better select strategic investments and maximize business value.  (WHITE PAPER) READ ABSTRACT |

Solutions Provider Improves Productivity with Flexible Implementation Methodology by Microsoft June 29, 2007 - (Free Research) Stanley Stuart Yoffee & Hendrix, Inc. (SSYH), a Microsoft® Gold Certified Partner based in Florida, implements software solutions utilizing the Microsoft family of products. With large-scale projects across varied industries, the company turned to the Microsoft Dynamics™ Sure Step Methodology to help communicate with customers...  (CASE STUDY) READ ABSTRACT |

Commerce Anywhere: A Business and Technology Strategy to Maximize Cross-Channel Commerce Growth by Oracle Corporation April 26, 2011 - (Free Research) E-commerce has gone from fringe to foundation. Now, businesses must tailor their customer serivce approach to the more complex "anytime, anywhere" customer with mobile device in hand. This white paper from Oracle details the "commerce anywhere" approach.  (WHITE PAPER) READ ABSTRACT |

Eradicate Cross-Site Scripting by Veracode, Inc. February 28, 2011 - (Free Research) The rise of e-commerce has generated a concurrent surge of Internet crime into a multi-billion-a-year industry, as criminals follow the money, the countless potential online victims and the vulnerability of web applications to easy exploitation.  (WHITE PAPER) READ ABSTRACT |

Governance, Risk, and Compliance Management: Realizing the Value Of Cross-Enterprise Solutions by SAP America, Inc. January 01, 2007 - (Free Research) This paper explains SAP’s vision for a cross-enterprise GRC solution and the benefits it can provide, defines key terms, and discusses what to look for when evaluating GRC software options.  (WHITE PAPER) READ ABSTRACT |

Eliminating Database Downtime When Upgrading from Oracle 8i or 9i to 10g or 11g by GoldenGate Software, Inc. January 29, 2009 - (Free Research) This paper presents a solution that tackles the challenge of upgrading or migrating an Oracle 8i or 9i database to Oracle 10g or 11g - without taking any database downtime. Key technology components used are GoldenGate Software's Transactional Data Management (TDM) software and Oracle's Cross Platform Transportable Tablespace feature.  (WHITE PAPER) READ ABSTRACT |

Customer Experiences that Engage and Convert by Oracle Corporation UK Ltd February 29, 2012 - (Free Research) A 2012 Customer Experience Trends survey found that cross-channel inconsistency was consumers #1 complaint of businesses today. Read this paper to learn what 4 components are crucial to delivering a consistent customer experience and uncover strategies for integrating them into your business's customer service and support processes.  (WHITE PAPER)

Deliver a Superior Cross-Channel Commerce Experience by Oracle Corporation March 01, 2012 - (Free Research) With the right intelligence and personal information, there are plenty of new opportunities for you to provide superior experience and maximize the opportunity of every customer touch point. This paper shares actionable strategies needed to deliver personalized and relevant content, based on a variety of factors.  (WHITE PAPER) READ ABSTRACT |

Computer Weekly – 21 May 2013: How Marks & Spencer innovates through IT by ComputerWeekly.com May 21, 2013 - (Free Research) In this week's Computer Weekly: M&S CIO Darrell Stein tells us how technology is changing the retailer as it develops its multichannel strategy. Our latest buyer's guide looks at mobile device management. And with many public sector IT workers being laid off through austerity cuts, we find out how to get a private sector job.  (EZINE) READ ABSTRACT |

Crossing the DevOps chasm by CA Technologies May 17, 2013 - (Free Research) Every company wants to deliver apps faster and with less cost, but development and operations remain separated by the challenging release step. Check out this white paper to learn how you can bridge major gaps in your delivery lifecycle, so that you can achieve rapid deployment times and better feedback from IT operations for quicker adjustments.  (WHITE PAPER) READ ABSTRACT |

Crossing the sustainability chasm Strategies and tactics to achieve sustainability goals by IBM March 27, 2013 - (Free Research) This white paper summarizes the findings of a research study examining the different stages of maturity that today's organization are in depending on their progress in energy and environmental programs. Read now to find out whether you're an achiever, a planner, or a straggler.  (WHITE PAPER) READ ABSTRACT |

Adding Business Value With Cross-Platform Solutions: Linux running on IBM Servers by IBM October 01, 2008 - (Free Research) This IDC White Paper is based on research data collected at a dozen customer sites in the United States, Canada, and Europe, all with mixed server platforms, to find the technical and business outcomes from deploying cross-platform Linux solutions on IBM servers. This paper presents the key findings of a return on investment (ROI) analysis.  (WHITE PAPER)

Build Effective and Highly Available Disaster Recovery Solutions using Microsoft Virtualization by Microsoft November 24, 2009 - (Free Research) Does your organization have a reliable and cost-effective site recovery system? This presentation transcript explores how site recovery tools along with virtualization enables IT pros to deliver secure application and data availability, implement site-wide disaster recovery and automate fail-over and fail back.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

European cross-border e-commerce by ComputerWeekly.com January 17, 2012 - (Free Research) European consumers' growing use digital channels as part of their shopping experience is driving retailers’ focus on delivering efficient online, cross-border operations in Europe, this research report from Accenture reveals.  (IT BRIEFING) READ ABSTRACT |

Predictive Analytics for Sales and Marketing by Information Builders September 21, 2012 - (Free Research) Today's businesses rely on their sales and marketing (S&M) departments to drive business growth through effective customer relationship management (CRM) strategies – but most S&M pros lack the insights needed to optimize their strategies. Read on to find out how predictive analytics can improve your CRM strategies.  (WHITE PAPER) READ ABSTRACT |

ENTERPRISE BIG DATA- Here to Stay and Requiring Superior Data Access by Progress DataDirect December 31, 2012 - (Free Research) To ensure you gain a competitive advantage in today's high-volume data landscape, you need a high-performance, scalable and reliable data connectivity strategy. Continue on to this resource to learn about the impact of Big Data on your data infrastructure, and things to consider when selecting a connectivity technology.  (WHITE PAPER) READ ABSTRACT |

Customer Experience Exchange E-Zine Issue 2 by SearchCRM January 31, 2012 - (Free Research) This second issue of Customer Experience Exchange highlights the contact center. Often an overlooked facet of customer relationship management (CRM), the contact center is usually the first way a customer reaches out to a company and thus should always be considered in CRM strategies.  (EZINE)

Presentation Transcript: The Secret to Maximizing Virtualization ROI in the Dynamic Data Center by Akorri November 18, 2009 - (Free Research) This presentation transcript details an approach to optimize your virtualized infrastructure performance. Learn how to leverage key performance indicators and cross-domain analytics to plan for future capacity demands and improve service levels. Discover the secret to managing your VMware infrastructure performance for optimal resource utilization.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

The Rise, Fall and Rise of Branch Banking by IBM March 2008 - (Free Research) If you want to see bottom line results then reinvigorate by optimizing information assets and business processes across your enterprise.  (WHITE PAPER)

E-Guide: Building a Successful SOA Strategy by Oracle Corporation October 2010 - (Free Research) This e-guide discusses an architecture-driven SOA paradigm, and what's been holding back adoption of this type of approach. It also looks at the cultural, organizational and operational impact of an architecture-driven SOA, and why the SOA architect needs to step up and lead.  (EGUIDE) READ ABSTRACT |

A Strategic Blueprint to Increase Return on Assets: A Global Financial Institution Case Study by Hitachi Data Systems April 2009 - (Free Research) A leading global financial institution embarked on a data center consolidation and reclamation project that spanned nearly 2000 servers and 76 EMC arrays. The results included US$4 million in savings by reducing physical storage capacity 40 to 60 percent.  (CASE STUDY) READ ABSTRACT |

Australian Red Cross Blood Service enhances the performance of its mission-critical applications by Hewlett-Packard Company May 2013 - (Free Research) This brief case study demonstrates how the Australian Red Cross was able to secure their application delivery platform while improving the performance of their validation services. Read now to learn how they were able to achieve 99.8 percent availability for their blood management system.  (CASE STUDY) READ ABSTRACT |

Eliminate Information Silos and Drive Customer Spend by Infor November 2012 - (Free Research) The need for top-notch CRM tools that enhance sales strategies has never been more vital. Leveraging traditional technologies can offer impressive benefits, but savvy businesses are taking it one step further. In this transcript, learn about a technology that integrates CRM with ERP to empower sales and drive your business forward.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

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