With data collections growing at an epic pace, legal teams must sift quickly through documents and e-mail at rates that would have seemed unrealistic just 5 years ago. Simply put, keyword search strategies break when thrown against the mountains of data which define today’s legal matters. 

This knowledge paper examines and explores the rapid rise of the mobile consumer, and provides strategies for integrating mobile customer service into the multi-channel service strategy. The paper details how your mobile customer service solution must be channel-specific to mobile, and deliver upon the need for efficiency, accuracy and simplicity. 

Learn how top companies successfully deliver research results to customers and decision-makers. If you want to know more about how to leverage all of your research data, how to communicate insights effectively, and how to get researchers and decision-makers engaged in analysis, you'll want to view this webcast. 

Read this paper to learn how information governance is becoming more important in today's business world and learn why your organization needs to implement an information governance strategy today and how to go about implementing one. 

This white paper by Dr. Walid el Abed, CEO of Global Data Excellence, discusses how an effective data strategy embedded within the business strategy can turn data into a real competitive advantage, deliver short and longer term value and enable business success and sustainability. 

This paper by The Radicati Group examines the issues caused by exploding e-mail growth and presents key capabilities that e-mail archiving solutions must have to help you improve mailbox and e-mail storage management, e-discovery and data protection. 

In this session Jeff explores the key characteristics of successful SOA projects. He covers some of the patterns, and anti-patterns, tool sets, and strategies that he himself learned the hard way - through his own trial and error experiences as an architect. 

This paper provides a framework for understanding how to build a business case for an enterprise wireless solution that goes beyond email, learn about the potential benefits and costs that are associated with these wireless solution strategies. 

EMC helps Liverpool Women's NHS Foundation Trust deliver patient excellence through a complete information infrastructure strategy. 

The basic principles for managing an archiving project presented in this paper can help you initiate and plan an archiving strategy that meets your organization’s requirements. 

Read this paper and learn how Atos Origin, the number one SAP upgrade partner and has over 20 years experience of upgrading SAP systems we have upgraded every R/3 release from 2.0 upwards, can help you bring your SAP system to where it needs to be. 

Interested in ITIL v3 but not sure how to start? ITIL v3 best practices define how IT can better organize itself to understand and meet business needs, from strategy to operations and ongoing improvement.