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The Business Case for Automating Document Driven Business Processes by Kofax, Inc.
October 14, 2009 - (Free Research)
This white paper provides the compelling case for taking an enterprise approach to automating document driven business processes. Find out how document capture is quickly moving toward mainstream adoption and how the shift from scan-to-archive to scan-to-process is profoundly changing the strategic importance of capture as an enterprise standard.
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The Importance of Measuring ROI: The Indicator of Business and IT Performance by SAP AG
December 29, 2008 - (Free Research)
A disciplined IT performance measurement program is critical not only for business growth but also for economic viability. This paper provides a framework for a Return on IT (ROIT™) methodology and discusses how to deploy it within a company's business processes.
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How Outsourcing Drives Business Process Improvements by CompuCom Systems, Inc.
June 01, 2009 - (Free Research)
More than ever, business and IT must collaborate to meet current business realities. Significantly, CIOs must map out long-term strategies that address business plans over the next three to five years, with the delivery of high-quality IT services as a key element of strategic planning. Read this white paper to learn more.
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Differentiating With Technical Support, a JBoss Customer Support Study by JBoss, a Division of Red Hat
August 01, 2008 - (Free Research)
Strategic organizations are increasingly looking for ways to lower the total cost of ownership (TCO) of their technology assets while improving the return on their investment. In this white paper, you will discover how expert customer support services can have a dramatic impact on both as you explore the success of JBoss middleware technology.
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How to avoid encryption chaos: The art of key management by PGP Corporation
October 08, 2009 - (Free Research)
Review common frustrations that organisations experience when implementing and managing encryption technology. Nigel Stanley of Bloor Research reveals top tips for avoiding encryption chaos and references recent headlines to emphasize the need for encrypted data.
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E-Zine: THE GREEN AND VIRTUAL DATA CENTER - Chapter 4: IT Infrastructure Resource Management by SearchStorage.com
August 01, 2009 - (Free Research)
Best practices, people, processes, and procedures combine with technology tools, hardware, software, networks, services, and facilities to enable a virtual data center. The importance of this chapter is to understand how all these elements coupled with existing and emerging technologies can be applied to improve IT service delivery.
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Why You Should Take a Holistic Approach to ITIL and Service Support by BMC Software, Inc
June 15, 2009 - (Free Research)
In these tough economic times, how do you address the challenge of reducing costs without diminishing your service quality? Companies can lower costs significantly and meet the growing demand for services by taking a more holistic approach. This paper discusses the importance of taking a unified approach to service support management and...
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Realizing Seamless Change Management by Oracle Corporation
December 01, 2008 - (Free Research)
This white paper examines the importance of change management in the success of enterprise application implementations and upgrades. It also identifies the successful elements of change management as they relate to people, process, and technology.
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CRM: THE ESSENTIAL GUIDE - Five Principles for CRM Success by Pivotal CRM, a CDC Software solution
February 20, 2009 - (Free Research)
This paper explains how, Customer Relationship Management (CRM) is first and foremost a strategy. This guide provides insight to help you take a more customer-centric view of your business.
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Video Surveillance Economics: The New Picture of Quality and Economy by Motorola, Inc.
August 21, 2009 - (Free Research)
As the world becomes increasingly security conscious, municipalities, institutions and enterprises of all sizes are discovering that there's safety in sight. Real-time video surveillance systems are proving to be one of the most effective methods of addressing a wide range of security challenges in both the public and the private sectors.
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Increasing Business Efficiency and End-User Productivity by Oracle Corporation
July 01, 2009 - (Free Research)
The following report features Michael Fauscette, group vice president of IDC's Software Business Solutions research, answering questions posed by Oracle's customers regarding business efficiency and end-user productivity.
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Beyond the Thin Client: Why a Smart Client CRM Solution May Be a Smarter Choice by Pivotal CRM, a CDC Software solution
November 11, 2009 - (Free Research)
This white paper compares and contrasts the two primary alternatives to thin clients and examines the differentiating characteristics that could impact your CRM implementation. Read on to learn why a smart client CRM solution may be a smarter choice.
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Solving Key Management Problems in Lotus Notes/Domino Environments by Sherpa Software
September 11, 2009 - (Free Research)
Email management in the Lotus Notes environment has become increasingly difficult as the number of users and use for email continues to grow. Reads this white paper to get tips every Notes admin needs to manage the messaging server efficiently.
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Datasheet: QuickStart for the Sybase Analytic Appliance by Sybase, Inc.
August 01, 2008 - (Free Research)
As the use of tactical and data mart solutions expands toward strategic and enterprise data warehouse use, Analytic Appliances offer customers a lower total cost of ownership, reduced maintenance and high performance to address business analytics on growing data volumes.
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eBook: Best Practices for Implementing BI in ERP Centric Environments by IBM
November 04, 2009 - (Free Research)
Read this e-book, which is specifically written to address the unique challenges
of IT and BI professionals in ERP-centric environments. This set of articles offers best practices and strategic advice for organizations seeking to optimize business intelligence programs.
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