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Increased Productivity, Decreased Cost, Happier Employees: First American Meets Its Goals with TechExcel HelpDesk by TechExcel

August 2008 - (Free Research)
TechExcel's HelpDesk application is unique in the industry, offering a combination of intuitive interfaces, sustainable performance, and total customizability for a reasonable price. 
(WHITE PAPER) READ ABSTRACT |

Open Source, Commercial Software, or Coexistance Strategy? by IBM

October 2010 - (Free Research)
This white paper examines the benefits of using open source software, along with some of the potential risks, to help you determine whether your company should turn to an open source solution, a commercial application, or a combination of both. 
(WHITE PAPER) READ ABSTRACT |

Apply the ITIL Framework with Confidence by TechExcel

August 2008 - (Free Research)
This whitepaper explains how ITIL provides the foundation for quality IT service management. It actively supports corporate goals by offering services that are based on efficient principles and adequately fulfilling business requirements. 
(WHITE PAPER) READ ABSTRACT |

Blackberry Solution Increases Customer Service for Corporate Real Estate Company by BlackBerry

February 2009 - (Free Research)
J.J. Barnicke's sales people needed instant access to corporate property information to better serve clients and speed up sales cycles. They also needed wireless access to CRM data This case study explains how J.J. Barnicke is using BlackBerry and the sales force solution to access CRM information about clients. 
(CASE STUDY) READ ABSTRACT |

Extending Advanced Malware Protection to Unmanaged devices, Cloud and Virtual Desktops by Trusteer

July 2012 - (Free Research)
Advanced threats and emerging IT initiatives such as BYOD, cloud applications and desktop virtualization are making security more challenging than ever before. This resource explores these challenges and offers insight on how to build a layered defense. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

The Path toward Pervasive Business Intelligence at Ferrari North America by Tableau Software

December 2008 - (Free Research)
Organizations in all industries and of all sizes are turning to business intelligence (BI) and data warehousing (DW) technologies and services to either automate or support decision-making processes. 
(WHITE PAPER) READ ABSTRACT |

Gartner: CIO checklist for next-generation mobile strategies by ComputerWeekly.com

July 2012 - (Free Research)
This article by Gartner analysts provides CIOs with a checklist of guidelines and questions to help businesses make the most out of the next generation mobile technology. 
(ANALYST BRIEF) READ ABSTRACT |

Computer Weekly - 8 May 2012: The changing face of retail IT by ComputerWeekly.com

May 2012 - (Free Research)
In this week’s Computer Weekly, we look at the IT challenges facing retailers, as consumers turn increasingly to web and mobile shopping channels. Oracle president Mark Hurd talks about how the supplier intends to simplify IT infrastructures. And new government CIO Andy Nelson discusses how he plans to transform Whitehall IT. Read the issue now. 
(EZINE)

Mobile Web 2.0 - opportunities in advertising and presence-based services by ComputerWeekly.com

December 2010 - (Free Research)
The mobilisation of Web 2.0 is fostering new partnerships and rivalries throughout the value chain. 
(WHITE PAPER) READ ABSTRACT |

How to tie learning to business impact by ComputerWeekly.com

December 2010 - (Free Research)
Many organisations implement “learning engagements,” or training programmes, to increase employee satisfaction, realise better team performance, and improve communication. 
(WHITE PAPER) READ ABSTRACT |

UK Service Provider Performance and Satisfaction 2012 by ComputerWeekly.com

September 2012 - (Free Research)
This exclusive report from KPMG assesses UK organisations' satisfaction with their outsourcing service providers and looks at outsourcing trends in 2012. 
(IT BRIEFING) READ ABSTRACT |

Hitting Your Numbers: Creating Sales Excellence with Commercial Open Source CRM by SugarCRM Inc.

June 2009 - (Free Research)
A CRM system can help drive sales performance, so the decision of which CRM provider is right for your sales organization is very important. This paper discusses the benefits of having SugarCRM® as your CRM provider and how it is based on commercial open source software, which gives the product a variety of benefits over other CRM providers. 
(WHITE PAPER) READ ABSTRACT |

Mobile location-based services gaining ground by ComputerWeekly.com

November 2010 - (Free Research)
From the turn of the millennium until the end of 2007 MLBS (Mobile Location Based Services) had promised much, but delivered very little in terms of commercial applications. Even in Japan and South Korea, the most advanced markets for commercial MLBS, usage was disappointing. 
(WHITE PAPER) READ ABSTRACT |

Lowering the Cost of Business Intelligence With Open Source: A Comparison of Open Source and Traditional Vendor Costs by Pentaho Corporation

June 2010 - (Free Research)
Many of the top reasons given for the use of open source BI software is "lower costs." The question is whether commercial open source actually matters when it comes to lowering license and support costs. Read this analyst report for comparison of the software and support costs of traditional BI vendors versus commercial open source BI from Pentaho. 
(ANALYST REPORT) READ ABSTRACT |

G-Cloud Report: Data Centre Strategy G-Cloud and The Applications Store for Government - Commercial Strategy Team by ComputerWeekly.com

February 2011 - (Free Research)
The commercial potential of cloud computing and cloud services is widely accepted, both in private industry and in the public sector.  The opportunities for cost reduction and efficiency in the UK public sector are real and achievable, but require significant changes to procurement practices, delivery frameworks and across the supplierlandscape. 
(WHITE PAPER) READ ABSTRACT |

Improve Test Productivity and Product Quality through Test Management by TechExcel

June 2008 - (Free Research)
QA organizations are under increasing pressure to complete their testing in ever-shorter time frames. To meet these challenges, these organizations are pursuing several different strategies to accomplish their goals. 
(WHITE PAPER) READ ABSTRACT |

IFS Enterprise Asset Management - EAM / CMMS by IFS

IFS Enterprise Asset Management (EAM) is an information management system that connects all departments and disciplines within a company, making them an integrated unit. 
(SOFTWARE PRODUCT)

International Commercial Law Firm Bird & Bird Chooses ExaGrid to Deliver Its Backup Systems by ExaGrid Systems, Inc.

April 2011 - (Free Research)
This case study from ExaGrid Systems, Inc., takes a look at how international commercial law firm Bird & Bird chose to implement a backup solution from ExaGrid. Read on to learn more about the advantages inherent in a backup solution from ExaGrid. 
(CASE STUDY) READ ABSTRACT |

Boeing Commercial Aviation Services IT performance, availability, customer satisfaction soars by Hewlett-Packard Company

August 2010 - (Free Research)
This case study details how Boeing's Commercial Aviation Services division leveraged application performance management (APM) tools to improve availability of business critical applications; empower application teams to take ownership of system availability and performance; streamline business processes; and lower costs. 
(WHITE PAPER) READ ABSTRACT |

Open Trusted Technology Provider Standard (O-TTPS) by ComputerWeekly.com

April 2013 - (Free Research)
This standard is aimed at enhancing the integrity of commercial off the shelf ICT products and helping customers to manage sourcing risk. 
(WHITE PAPER) READ ABSTRACT |

Windows 7 Commercial Adoption Outlook by Dell, Inc. and Microsoft

October 2009 - (Free Research)
Windows XP won't be around forever, and the anticipation for commercial adoption of Windows 7 is reaching a boiling point. With Windows 7 available now for volume license customers and for everyone else on October 22, IT professionals should start preparing for it now. 
(ANALYST REPORT) READ ABSTRACT |

Presentation Transcript: How Consumerization is Reshaping the Workplace by Hewlett-Packard Company

January 2012 - (Free Research)
Access this presentation transcript of a webcast that explored the challenges the consumerization of IT has brought (and will continue bringing) to today’s enterprises. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Protecting Commercial Online Banking Customers from Next-Generation Malware by IronKey

November 2010 - (Free Research)
Cybercriminals are now using advanced malicious software (malware) to attack the computers of finance professionals in companies and government agencies. Read this paper now to learn how your business can stay protected from these threats. 
(WHITE PAPER) READ ABSTRACT |

Red Hat and Intel: Moving Intelligence Forward by Red Hat and JBoss

June 2009 - (Free Research)
Put state-of-the-art intelligence to work on the challenges of tomorrow by running Red Hat Enterprise Linux on the latest Intel® Xeon® processors. Red Hat's open source, commercial-strength innovation delivers optimized results for performance, energy efficiency, and advanced virtualization on Intel platforms, all at an affordable price. 
(PRODUCT OVERVIEW) READ ABSTRACT |

Migrating JEE Applications to SpringSource tc Server by VMware, Inc.

March 2011 - (Free Research)
This white paper focuses on the migration decision processes for determining whether to migrate your applications or portions of your applications from commercial JEE servers to SpringSource tc Server. 
(WHITE PAPER) READ ABSTRACT |

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