This paper explains how, Customer Relationship Management (CRM) is first and foremost a strategy. This guide provides insight to help you take a more customer-centric view of your business. 

In this expert podcast, Christopher Carter discusses why virtualization is important to SAP customers, digs into strategic issues related to virtualization in SAP environments, and explains which virtualization solutions are the least expensive and quickest to deploy. 

This paper gives you an overview of how Ovum has helped penetrate the upper-midmarket. Even when the slowing growth of the market hasn't. 

Oracle WebLogic Suite 11g is a significant new release of the core application grid infrastructure foundation underpinning Oracle Fusion Middleware. It has been designed to provide a standards-based, mission-critical platform for organizations that deploy application grid and service-oriented architectures. 

Increase revenue. Decrease costs. Reduce development time. Every day you strive to meet these goals. And each business decision you make either enables you to advance toward them - or impedes your progress. Read this paper to learn more. 

A 2007 report conducted by the Economist Intelligence Unit (EIU) found that nine out of ten corporate executives admit to making important decisions on the basis of inadequate information. This whitepaper will discuss what information visibility can do for your organization as well as the three critical strategic areas of business decision making. 

This white paper demonstrates how air sealing grommets can be used to close raised floor cutout spaces and improve data center cooling efficiency. Solutions that achieve the highest level of sealing effectiveness support network uptime goals by contributing to maximum cooling efficiency and providing superior cable management. 

GlassFish Enterprise Service Bus (ESB) is Sun Microsystem's lightweight and agile integration product suite for services-based and composite application development. This whitepaper details a reference architecture for a very typical deployment solution based on a real-world scenario. 

The Internet has changed the dynamics of technology sales and marketing. While most marketing efforts emphasize generating leads, and most sales efforts are focused on closing sales, not enough consideration is given to the little-understood but vital middle ground of lead qualification. Learn more about industry best practices. 

Read this paper to learn how enterprises have struggled with WLA implementation because of its complexities, dependencies, and costs. These obstacles existed primarily because WLA was simply not a mature technology. 

Join moderator Gary Beach, publisher of CIO Magazine, and Michael Corcoran, Information Builders CCO, for an informative panel discussion on operational business intelligence (BI) and the keys to a successful deployment. They'll speak with technology experts from Pershing LLC and Holland America Lines about their BI projects. 

In June 2008, CFO Research Services conducted a research program among senior finance executives in the United States, Europe, Asia, and Australia. The research looked at what kinds of alliances companies are forming and how finance sees itself working with internal and external partners to establish and assess successful alliances. 

Document automation will add to the company's bottom line, save time, better business processes, and increased control. This paper will demonstrate how to automate the AP process within Oracle E-Business Suite, and what type of investment will need to be made and what kind of benefits can be expected.