Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..
		WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..

Supercomputers: A Computer Weekly guide by ComputerWeekly.com May 17, 2012 - (Free Research) This special Computer Weekly report analyses the market for supercomputers, peripherals and applications, the supercomputer community, developments in technology, and offers a country by country comparison.  (ESSENTIAL GUIDE) READ ABSTRACT |

Leveraging Interoperability to Address Readmissions by InterSystems Corporation January 10, 2013 - (Free Research) This webcast will expand your knowledge on the strategic importance of interoperability platforms, and show you how some organizations are leveraging HIT investments.  (WEBCAST) READ ABSTRACT |

Driving EH Systems z supports the Swiss Industrial Conglomerate's Worldwide Business by SUSE August 31, 2011 - (Free Research) This case study shows how one worldwide industrial conglomerate benefits from running their operations from a mainframe data center. Learn how they successfully support thousands of users with the help of a Linux server.  (WHITE PAPER) READ ABSTRACT |

The Business Case for Automating Document Driven Business Processes by Kofax, Inc. October 14, 2009 - (Free Research) This white paper provides the compelling case for taking an enterprise approach to automating document driven business processes. Find out how document capture is quickly moving toward mainstream adoption and how the shift from scan-to-archive to scan-to-process is profoundly changing the strategic importance of capture as an enterprise standard.  (WHITE PAPER) READ ABSTRACT |

Miami-Dade County selects IBM System z platform to expand their IBM Cognos 8 BI enterprise infrastructure by IBM August 21, 2012 - (Free Research) This case study examines the challenge Miami-Dade County faced when their business intelligence (BI) grew in strategic importance. Their existing infrastructure didn't have the capacity to support the needed growth to extend their use of Congos BI and its capabilities. They decided to explore using IBM's System z for their current and future needs.  (CASE STUDY) READ ABSTRACT |

Increasing Enterprise Data Warehouse Performance, Longevity and ROI with the Vertica® Analytic Database by Vertica Systems April 22, 2009 - (Free Research) Today EDWs are commonplace and a necessity if an organization is to remain competitive and successful. This paper describes how its possible to increase the performance and longevity of the Enterprise Data Warehouse by offloading certain analytic workloads from an existing EDW to a Vertica® Analytic Database.  (DATA SHEET) READ ABSTRACT |

Benefits Management: How to increase the business value of your IT projects by ComputerWeekly.com February 15, 2013 - (Free Research) This book extract explains how organisation can uses benefits management techniques to increase the value of IT projects to the business.  (BOOK) READ ABSTRACT |

A Decision Maker’s Guide to GRC Solutions by IBM May 07, 2013 - (Free Research) This expert resource from SearchCompliance.com will help CIOs weigh the decision of whether to build or buy a GRC solution. Read now for key strategies that will help you find a functionally balanced solution that aligns with your specific business needs.  (EBOOK) READ ABSTRACT |

Data Governance: 5 Questions for Sustainable Data-Quality Success by BackOffice Associates February 27, 2009 - (Free Research) Implementing a data-governance strategy is essential for sustainable SAP success. If your organization hasn't considered data quality, it's strongly recommend you reconsider. In most cases, the costs of implementing a holistic data-governance solution greatly outweighs the risks involved with not having any governance.  (WHITE PAPER) READ ABSTRACT |

Unified Communications: Strategic Value, Benefits and the Role of System Integrators by Hewlett-Packard Company August 29, 2008 - (Free Research) This white paper shows how current economic and technological trends increase the importance of efficient communication and collaboration processes for enterprises. Further, it demonstrates how unified communications (UC) can help companies to address these challenges.  (WHITE PAPER) READ ABSTRACT |

IFS Enterprise Asset Management - EAM / CMMS by IFS IFS Enterprise Asset Management (EAM) is an information management system that connects all departments and disciplines within a company, making them an integrated unit.  (SOFTWARE PRODUCT)

Making Strategic Use of Tape and Cloud Technologies for Offsite Data Protection by Iron Mountain November 05, 2012 - (Free Research) This white paper highlights the importance of making strategic use of tape and cloud technologies for offsite data protection in health care. Read now to learn how you can craft a strategy that balances the benefits of tape and cloud. And discover how doing so will lead to efficiencies and cost savings.  (WHITE PAPER) READ ABSTRACT |

The New Face of BPM: Incorporating Enterprise Architecture to Maximize Strategic Business Value by Metastorm July 1967 - (Free Research) This white paper provides an overview of the challenges associated with BPM. Gain insight into the importance of moving beyond a tactical approach to business process automation and workflow management toward a more strategic vision for BPM.  (WHITE PAPER) READ ABSTRACT |

Harvey Nash CIO Survey 2012 by ComputerWeekly.com May 2012 - (Free Research) CIOs are more confident of securing technology budget increases than at any time in the last five years, according to the CIO Technology Survey 2012.  (IT BRIEFING) READ ABSTRACT |

Business Continuity Management by Matrix42 September 2008 - (Free Research) This White paper explains the concept of Business Continuity and demonstrates how matrix42 Empirum supports the Business Continuity Strategy in the enterprise.  (WHITE PAPER) READ ABSTRACT |

ENTERPRISE APPLICATION ARCHIVING: Unified Protection and Management for Enterprise Application Output by EMC Corporation March 2008 - (Free Research) Today easy management of and access to archives is more than compliance and governance, it is also about improving service, repurposing content, creating new revenue streams, protecting public safety and more.  (WHITE PAPER) READ ABSTRACT |

Smarter communications through analytics by IBM November 2011 - (Free Research) As research suggests, investments in data integration and analytics that maximize the value of each customer are worthwhile and create potential for financial gain. To quantify the value of those investments, an illustrative $8 billion communications provider was modeled. Results from this effort are presented throughout this paper.  (WHITE PAPER)

Business leaders agenda 2012 by ComputerWeekly.com March 2012 - (Free Research) This report from KPMG identifies business priorities across a wide range of geographies and industries, and assesses the economic outlook.  (RESOURCE) READ ABSTRACT |

SAS® Strategic Performance Management by SAS Institute Inc. September 2008 - (Free Research) SAS Strategic Performance Management facilitates the creation, communication and execution of strategy - promoting focus, alignment and agility throughout the organization.  (WEBCAST) READ ABSTRACT |

Still Struggling to Reduce Call Center Costs without Losing Customers? by SAP AG February 2008 - (Free Research) Efficient call centers that also meet customer expectations is a challenge that many organizations face. Discover the key steps to turning your call center into a strategic asset.  (WHITE PAPER) READ ABSTRACT |

The Importance of Real-Time Executive Dashboards by ASG Software Solutions February 2011 - (Free Research) Join Jean-Pierre Garbani, Forrester vice president and principal analyst, and Ed Hallock, ASG's senior dirctor of product management, for this informative webcast.  (WEBCAST) READ ABSTRACT |

Data Virtualization — Strategic Implementation for Dynamic Linked Data Services by Denodo Technologies December 2012 - (Free Research) Many companies approach data virtualization from a tactical standpoint, but if you harness the power of virtualization to create a strategic, enterprise-wide project, you may end up seeing higher return.  Check out this white paper to learn how you can implement a strategic data virtualization project, and get tips for maximum efficiency and ROI.  (WHITE PAPER) READ ABSTRACT |

Differentiation through Service Excellence Driving Customer Loyalty and Service Profitability by SAP America, Inc. September 2008 - (Free Research) The importance of achieving service excellence is growing. Products are increasingly becoming commodities, and CEOs are recognizing that first-rate service is crucial to enhancing customer satisfaction. This paper explores the crucial links between customer service and customer satisfaction.  (WHITE PAPER) READ ABSTRACT |

Six Solutions for What's Keeping Executives Up at Night by Citrix Online- GoToAssist October 2011 - (Free Research) This comprehensive white paper highlights six solutions to the issues support executives face on a daily basis.  (WHITE PAPER) READ ABSTRACT |

Genesys Global Consumer Survey - 2007 by Genesys March 2008 - (Free Research) This survey highlights the importance of the contact center experience and the direct impact it can have on revenue and consumer loyalty, it also reveals some interesting trends in consumer expectations.  (WHITE PAPER) READ ABSTRACT |

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