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Rising Above the Competition as a Cloud Services Provider: Five Effective Steps for Claiming Your Share of the Pie by CA Technologies. April 06, 2012 - (Free Research) Learn how you can rise above the competition as a cloud provider, especially by using the five key steps outlined in this resource.  (WHITE PAPER) READ ABSTRACT |

Bursting with HP CloudSystem by HP & Intel® November 30, 2012 - (Free Research) Managing service delivery across multiple clouds is a challenge. In this white paper, discover how cloud bursting – a feature of HP CloudSystem – can help you easily conquer this challenge from a single point of control. View now to learn more!  (WHITE PAPER) READ ABSTRACT |

Solutions Provider Improves Productivity with Flexible Implementation Methodology by Microsoft June 29, 2007 - (Free Research) Stanley Stuart Yoffee & Hendrix, Inc. (SSYH), a Microsoft® Gold Certified Partner based in Florida, implements software solutions utilizing the Microsoft family of products. With large-scale projects across varied industries, the company turned to the Microsoft Dynamics™ Sure Step Methodology to help communicate with customers...  (CASE STUDY) READ ABSTRACT |

Taking the Next Step: How to Achieve Breakthrough Success in the IT Managed Services Business by Kaseya April 12, 2011 - (Free Research) The drive to build a company from the ground up and offer a competitive product or service that fulfills a need is a powerful pull. Owners of IT service provider businesses are no different. Check out this white paper to learn more.  (WHITE PAPER) READ ABSTRACT |

Online Backup Guide for the Amazon Cloud: How to Setup your Online Backup Service using Vembu StoreGrid ‘Backup Virtual Appliance’ on the Amazon Cloud by Vembu Technologies September 21, 2009 - (Free Research) This guide provides you with the steps required to setup an online backup appliance on the Amazon Cloud using StoreGrid Cloud AMI.  (ESSENTIAL GUIDE) READ ABSTRACT |

Remote monitoring and management tools selection tips for solutions provider by N-able Technologies November 30, 2011 - (Free Research) In this expert eGuide, sponsored by N-able, you will learn the steps for selecting a remote monitoring and management (RMM) that is right for you and how such a solution worked particularly well for one managed service provider.  (EGUIDE) READ ABSTRACT |

3 Steps to Faster EMR Adoption with Desktop Virtualization & SSO by VMware, Inc. January 11, 2012 - (Free Research) This white paper outlines three key steps that your organization can take to accelerate EHR and CPOE adoption. Read on to discover out how to make it faster and easier to deploy new clinical applications while optimizing the clinician experience, protecting patient data, and reducing cost and complexity.  (WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Service Delivery Best Practices: Translating Customer Needs into Network Services by Alcatel-Lucent November 2008 - (Free Research) This transcript is a printable version of the webcast presented by enterprise expert Tom Nolle which is designed to help service providers examine the methodology associated with creating optimally profitable services.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Using SLAs to Gain a Competitive Advantage by BlueCoat December 2008 - (Free Research) This whitepaper will discuss these managed service trends and challenges, and will identify the steps to success to meet customers. Escalating application and security requirements.  (ANALYST REPORT) READ ABSTRACT |

Three Steps to PCI Compliance in the Cloud by Intel April 2012 - (Free Research) PCI virtualization compliance is extremely challenging, requiring organizations to not only revalidate service providers, but face ongoing operational problems that that can arise during compliance audits. In this e-guide uncover three steps you can implement to ensure the environment stays compliant over a long-term deployment.  (EGUIDE) READ ABSTRACT |

Taming Transactional Email: Tips to Gain Control and Determine If Outsourcing Makes Sense by Silverpop Systems Inc. August 2008 - (Free Research) This white paper reviews the key steps necessary to implement a transactional email marketing campaign. It also recommends methods to ease the pain of implementation while improving the results.  (WHITE PAPER) READ ABSTRACT |

Protecting CPNI - Top Four Tips for a Successful Security Program Deployment by RSA, The Security Division of EMC December 2008 - (Free Research) With the RSA CPNI Solution, telecommunications service providers can rest assured that they will not suffer financial or brand repercussions as a result of unauthorized disclosure of CPNI.  (WHITE PAPER) READ ABSTRACT |

How to Effectively Transition to VoIP and IMS - Big Bang or Phased Approach? by Alcatel-Lucent July 1967 - (Free Research) This white paper describes the key drivers motivating service providers to migrate to IPbased networks as well as the most effective first steps, including the network topologies involved in the transformation.  (WHITE PAPER) READ ABSTRACT |

From Cold to Client in 5 Easy Steps by GFI Software April 2012 - (Free Research) This document provides managed service providers with a proven marketing plan to grow thier business.  (WHITE PAPER)

Intel® Cloud Builder Guide to Cloud Design and Deployment on Intel® Platforms: NetApp* Unified Networking and Storage: 10GbE FCoE and iSCSI by Intel February 2011 - (Free Research) This paper is for IT organizations and service providers who are interested in building loud data centers. Read this paper to learn the complete architectural details with step-by-step instructions to set up and evaluate the two most common block-level storage protocols, FCoE and iSCSI, run over 10 GbE from end-to-end.  (WHITE PAPER) READ ABSTRACT |

Seven Steps to Next-Gen Managed IT Services Success by N-able Technologies April 2013 - (Free Research) Review the seven steps for developing innovative, next-gen managed IT services. Learn how to rethink and redesign your business model to leverage emerging technologies, enhance service offerings and grow your managed service business.  (WHITE PAPER) READ ABSTRACT |

Red Hat Cloud Foundations, HP Edition: Private IaaS Clouds by Red Hat and HP March 2011 - (Free Research) Red Hat's suite of open source software provides a rich infrastructure for cloud providers to build public/private cloud offerings. This Volume 1 guide for deploying the Red Hat infrastructure for a private cloud describes the foundation for building a Red Hat Private cloud.  (TRAINING GUIDE) READ ABSTRACT |

Information Security Magazine - December 2009 / January 2010: Basic Database Security by Information Security Magazine December 2009 - (Free Research) This issue of information security magazine provides a step-by-step guide to securing database systems, explores the important factors in selecting a SaaS provider, presents a whole new approach to security management that has nothing to do with structure-driven policy architecture, and more.  (EZINE)

Red Hat Cloud Foundations Reference Architecture: Private IaaS Clouds by Red Hat and JBoss February 2011 - (Free Research) Red Hat's suite of open source software provides a rich infrastructure for cloud providers to build public/private cloud offerings. This Volume 1 guide for deploying the Red Hat infrastructure for a private cloud describes the foundation for building a Red Hat Private cloud.  (WHITE PAPER) READ ABSTRACT |

Expert Checklist for Choosing a Tape Vaulting Provider by Iron Mountain February 2013 - (Free Research) Access this expert checklist for choosing a tape vaulting provider today to learn about evaluating the costs of off-site backup, selecting potential backup partners and ensuring tapes are accessible and safe.  (EGUIDE) READ ABSTRACT |

Unlocking Information: Digital data is a hospital’s most valuable resource by Dell, Inc. June 2012 - (Free Research) Uncover the importance of digital data for today’s information-driven healthcare industry. Learn why this data is the key enabler of starting healthcare reform and revolutionizing how hospitals operate, collaborate, and deliver care.  (WHITE PAPER)

HP Key Strategies for Successful Customer CMDB Implementations. by Hewlett-Packard Company June 2008 - (Free Research) To meet the increasing pressures of high availability and performance requirements, many IT groups are adopting IT Service Management ITSM, and change and configuration management CCM strategies. This paper lays out successful approaches.  (WHITE PAPER) READ ABSTRACT |

Multi-Modal Learning by SkillSoft Corporation Multi-Modal Learning™, from SkillSoft Corporation, represents a powerful new web-based solution that significantly enhances learning and day-to-day productivity for business professionals in their use of core desktop software technologies.  (SOFTWARE PRODUCT)

Cloud: Scaling to succeed in new business models by ComputerWeekly.com May 2012 - (Free Research) <p><strong>High-tech companies face challenges keeping pace with new</strong> <strong>cloud-based business models, this study from Accenture reveals.</strong></p>  (IT BRIEFING) READ ABSTRACT |

Security Threat Report: Mid-year 2010 by Sophos, Inc. October 2010 - (Free Research) Halfway through 2010, cybercrime continues to evolve and grow. As social networking becomes ever more deeply embedded in our lives, it has become an ever more fertile hunting ground for those who would steal and abuse our personal information. Knowledge is power, and understanding the dangers posed is the first step toward keeping safe and secure.  (WHITE PAPER) READ ABSTRACT |

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