Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..
		WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..

Creating Sales Opportunities with Lead Scoring by Genius.com October 07, 2009 - (Free Research) Lead scoring is often touted as the new secret sauce that transforms marketing from art to science. This guide will walk you through the process step-by-step, ensuring you have just what you need to drive continuous lead engagement, satisfy the needs of your salespeople, and play a key role in the generation of revenues.  (WHITE PAPER) READ ABSTRACT |

Taming Transactional Email: Tips to Gain Control and Determine If Outsourcing Makes Sense by Silverpop Systems Inc. January 2007 - (Free Research) This white paper reviews the key steps necessary to implement a transactional email marketing campaign. It also recommends methods to ease the pain of implementation while improving the results.  (WHITE PAPER) READ ABSTRACT |

Gartner-A step-by-step approach to successful Business Intelligence by IBM April 2012 - (Free Research) Decision-making is buoyed by strong business intelligence (BI). For small to midsize businesses (SMBs), formulating an approach to BI can be a challenge. Incremental steps are pivotal for SMBs, according to this paper featuring insight from Gartner. Read this and learn why starting with the basic before evolving deeper is the proven path.  (WHITE PAPER) READ ABSTRACT |

Seven Practical Steps to Help You Run Your On-Premise Cloud Like a Business by Apptio December 2010 - (Free Research) This informative paper outlines how IT can transform itself into a true service provider by implementing an on-premise cloud. It offers practical advice on how to run that on-premise cloud like a business in seven steps, allowing you to monitor performance and drive transparency into the total cost of delivering each IT service.  (WHITE PAPER) READ ABSTRACT |

Essential Guide: Project and Portfolio Management: Analyzing Business Project Needs by Rally Software December 2012 - (Free Research) View this informative resource to learn more about proper sequencing, marketing a software project and how you can keep everything under control with the right tools. It provides a step-by-step process on managing customer driven software development as well as other important steps.  (WHITE PAPER) READ ABSTRACT |

Informatica PowerCenter to Salesforce ODBC Integration by Progress DataDirect May 2012 - (Free Research) This tutorial introduces a data connectivity platform that allows you to migrate, replicate, cleanse, and synchronize Salesforce customer relationship management (CRM) data. Find step-by-step configuration instructions that let you successfully integrate your CRM data – read on to learn more now.  (WHITE PAPER) READ ABSTRACT |

From Cold to Hot: Lead Nurturing Programs That Generate Sales by Vtrenz, Inc August 2008 - (Free Research) This white paper explains the importance of lead nurturing–in the lead management process. It discusses best practices for nurturing leads in today's competitive business environment, and offers advice for implementing a lead-nurturing program.  (WHITE PAPER) READ ABSTRACT |

Gartner: Deriving value from Big Data for CRM by ComputerWeekly.com May 2013 - (Free Research) Kimberly Collins, research vice-president of Gartner highlights the critical steps organisations should to take to integrate big data into Customer Relationship Management (CRM).  (ESSENTIAL GUIDE) READ ABSTRACT |

Using Social Media to Deepen Your Customer Relationships by Infor November 2010 - (Free Research) Written for the marketing executive, this paper provides a useful framework to begin to assess how an organization can engage in social media to build deeper relationships with its customers.  (WHITE PAPER) READ ABSTRACT |

Achieving Profitable Growth through Exceptional Customer Experience by CA Technologies. November 2008 - (Free Research) In this whitepaper, Datamonitor focuses on nine key steps that can - and should - be taken by CSPs to improve standards by delivering outstanding service and achieving various objectives.  (WHITE PAPER) READ ABSTRACT |

About to Buy Guide: VMware Disaster Recovery Tools by Veeam Software July 2012 - (Free Research) This expert buyer's guide provides step-by-step tips and strategies for selecting the best DR tools for your virtualized environment. Discover how to weigh the costs and advantages of both native and third-party DR tools while avoiding common pitfalls, and find out how the cloud could figure into your DR strategy.  (EGUIDE) READ ABSTRACT |

Process Complexity: How to reduce it with Decision Management by IBM March 2012 - (Free Research) Read this presentation transcript as industry visionary James Taylor discusses BPM and the causes of complexity. Learn about decision management and its role in eliminating some of the complexity, decision management systems, business rules, predictive analytics and finally how all of this impacts your customers and the customer experience.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Solutions Provider Improves Productivity with Flexible Implementation Methodology by Microsoft June 2007 - (Free Research) Stanley Stuart Yoffee & Hendrix, Inc. (SSYH), a Microsoft® Gold Certified Partner based in Florida, implements software solutions utilizing the Microsoft family of products. With large-scale projects across varied industries, the company turned to the Microsoft Dynamics™ Sure Step Methodology to help communicate with customers...  (CASE STUDY) READ ABSTRACT |

5 Steps to Healthy Data by IBM January 2013 - (Free Research) Many healthcare organizations are plagued with unreliable or inaccurate patient information. Master data management (MDM) strategies help ensure that the information in IT systems is as up-to-date as possible, leading to unified, accurate data. Access this exclusive resource to learn how you can reap the benefits of MDM in five steps  (WHITE PAPER) READ ABSTRACT |

Data Quality Strategy: A Step-by-Step Approach by SAP America, Inc. February 2010 - (Free Research) Learn about the importance of having a data quality strategy and setting the overall goals. The six factors of data are also explained in detail and how to tie it together for implementation.  (WHITE PAPER) READ ABSTRACT |

Pund-IT, Inc Market Update: The Next Smart Step in Enterprise IT Evolution by IBM November 2012 - (Free Research) Read this white paper that discusses a new IT solution that combines the flexibility of general purpose servers, the elasticity of cloud and the simplicity of appliances tuned for specific workloads. Find out how it goes beyond blade servers, offering a flexible, open environment, designed for the next decade of IT technology.  (WHITE PAPER) READ ABSTRACT |

Making the most of customer data: CRM analytics by SearchCRM April 2013 - (Free Research) View this white paper to unlock the power behind CRM analytics. It explains how you can develop a view of the customer by analyzing social media data. Find out how to make the most of tweets and Facebook postings by reading this resource now.  (WHITE PAPER) READ ABSTRACT |

Make the Most of Your Customer COE: A 3-Step Approach by SAP America, Inc. June 2010 - (Free Research) To achieve effective objectives and drive effective Application Lifecycle Management, an organization must transform its Customer COE by enhancing the value it delivers to the business. Read this paper to learn so much more.  (WHITE PAPER) READ ABSTRACT |

Podcast - Improve Results with an Intelligent Content Strategy by KnowledgeStorm, Inc (E-mail this company) March 2006 - (Free Research) The Internet enables prospects to search for you rather than the other way around. You must place expertly crafted content wherever prospects might be searching. This podcast describes how marketers are leveraging a new methodology called Intelligent Content Strategy to attract more prospects that are looking for their solutions.  (PODCAST) READ ABSTRACT |

How Savvy Technology Marketers Can Improve Results with an Intelligent Content Strategy by KnowledgeStorm, Inc (E-mail this company) October 2005 - (Free Research) The Internet enables prospects to search for you rather than the other way around. You must place expertly crafted content wherever prospects might be searching. Marketers are leveraging a new methodology called Intelligent Content Strategy to attract more prospects that are looking for their solutions.  (WHITE PAPER) READ ABSTRACT |

Tablets in the enterprise: five steps for successful adoption by ComputerWeekly.com June 2012 - (Free Research) Tablet devices will give enterprises a competitive advantage according to this in-depth report from Booz&Co.  (ESSENTIAL GUIDE) READ ABSTRACT |

Closing the print security gap by ComputerWeekly.com November 2011 - (Free Research) This report provides an overview of the inherent risks when operating an insecure print environment and discusses the current market landscape while recommending some best practices for adopting an integrated information and print security strategy.  (WHITE PAPER)

Business-strength Geocoding: Ten requirements for more cost-efficient and effective business decisions by Pitney Bowes Business Insight September 2010 - (Free Research) Geocoding determines location by linking longitude and latitude coordinates with street address data. By identifying your best customers’ location and defining how to reach them most effectively you possess the ultimate decision making tool. Utilize the power of location intelligence to know the location of your customers, partners and competitors.  (WHITE PAPER) READ ABSTRACT |

E-Book: Best Practices for Selecting Midmarket ERP Software by SearchManufacturingERP February 2011 - (Free Research) With over 80 different ERP packages available today, determining what’s right for your organization can seem like a daunting task. But, with this e-book you will get advice and best practices for every step of the ERP software selection process. Ensuring you will not get lost in the sea of ERP software.  (EBOOK)

Operating System Migration - The 5 Essential Steps by RES Software February 2010 - (Free Research) Throughout this white paper you will learn in five easy steps how the traditional challenges of migrating from one operating system to another can become a thing of the past by using a user workspace management solution.  (WHITE PAPER) READ ABSTRACT |

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