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Free Software – Solve Common LAN problems with Switch Port Monitor Utility by Fluke Networks
October 12, 2010 - (Free Research)
For the majority of enterprises, the switch is the key network device, so visibility into the switch is necessary to thoroughly understand what’s actually happening on the network. Fluke Networks' free Switch Port Monitor software provides detailed information by port such as interface name, speed, status, packet activity and so much more.
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Hitachi Command Director by Hitachi Data Systems
April 30, 2012 - (Free Research)
This data sheet introduces a software designed to provide comprehensive management reporting of storage environments via consolidated key management statistics and business intelligence views of the storage environment. Read on to explore an approach to managing storage capacity and performance requirements.
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Mobile Device Defense: A Do or Die Dilemma by IBM
January 28, 2013 - (Free Research)
This brief resource presents several alarming statistics around the use of consumer mobile devices to access business data. And while this is a trend your IT department probably can't fight, with the right tools and knowledge, you'll surely be able to minimize the inherent risk.
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Infographic: Mobile Browsing: Is Your Company at Risk? by Webroot
May 06, 2013 - (Free Research)
Mobile security is no joke. This resource shares some of the most important statistics regarding mobile security, and explains some of the steps companies can take to address their vulnerability and increase mobile security. Read on to learn more.
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Mobile Device Management Cloud Report by Zenprise
August 10, 2012 - (Free Research)
This quarterly report on mobile device management (MDM) cloud practices explores the latest trends surrounding the device enrollment, application usage, and security of mobile devices in the enterprise.
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The World Bank: Maximizing Mobile by SAP America, Inc.
November 01, 2012 - (Free Research)
In this report, discover how mobile devices and mobile applications are impacting the agricultural, health, financial, employment, and government industries and gain insight on the opportunities mobile applications bring businesses in these industries.
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Video: The big data explosion – a big problem or big opportunity by Hewlett-Packard Company
April 02, 2013 - (Free Research)
With 85% of data being unstructured, businesses need to find new ways to extract value from it. This video gives insight into the jaw-dropping statistics about today's data. Continue on to find out the steps your organization can take to make sense of it all.
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Presentation Transcript: Protecting Data on the Edge by Zenith Infotech
November 24, 2009 - (Free Research)
According to industry statistics, the majority of a typical company's data doesn't reside on data center storage -- it lives on the "edge." The edge may be desktop PCs, laptops or even smart phones and PDAs. In this transcript, W. Curtis Preston describes the most effective techniques, tools and best practices for protecting edge or mobile data.
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Video: The big data explosion - a big problem or big opportunity by Hewlett-Packard Limited
October 09, 2012 - (Free Research)
With 85% of data being unstructured, businesses need to find new ways to extract value from it. This video gives insight into the jaw-dropping statistics about today's data. Continue on to find out the steps your organization can take to make sense of it all.
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Outbound Email And Data Loss Prevention In Today's Enterprise, 2009 by Proofpoint, Inc.
August 11, 2009 - (Free Research)
The convenience and ubiquity of email as a business communications tool has exposed enterprises to a wide variety of legal, financial and regulatory risks associated with outbound email. This report summarizes the findings of Proofpoint's sixth annual survey of enterprise attitudes about outbound email, content security and data protection.
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The value of mobile and social to CRM by ComputerWeekly.com
March 16, 2012 - (Free Research)
Adding mobile access and social collaboration to CRM delivers significant benefits, this report from Nucleus Research reveals.
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CRM for the Professional on the Go by BlackBerry
December 2006 - (Free Research)
Mobile CRM is something that needs to be considered now. As a business leader, you might have put it into your mental to do later box, but the reasons to make it a priority are compelling. Read this paper to discover why.
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E-Book: Taking Mobile CRM Beyond the Sales Force by Sybase, an SAP company
September 2010 - (Free Research)
Mobility was going to be "the next big thing" in CRM but didn’t pan out, with "road warriors" frustrated with user interfaces meant for a PC. But the success of smart phones has changed the game. This e-book helps enterprises understand the marketplace for devices, applications and managing it all in order to create a mobile CRM program.
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Taking Mobile CRM Beyond the Sales Force by SAP America, Inc.
July 2011 - (Free Research)
The success of consumer-friendly smart phones has changed the game. People are bringing their iPhones and Droids to IT asking for CRM functionality.
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Mobilize Your CRM Investment, Empower Your Sales Teams by Kony
December 2012 - (Free Research)
This white paper introduces a mobile customer relationship management technology that gives your sales team access to account, lead, opportunity, and customer information on any device, at any time. Read on to learn how this technology enables a more efficient, productive sales force and can provide your company with a multitude of benefits.
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10 Tips for Creating Your Web Site by Global Knowledge Network, Inc.
March 2006 - (Free Research)
The most helpful information and best content will have little impact without simple protocols that make your Web site easier to use and more visually appealling. This paper focuses on 10 tips you can employ to ensure your web site is effective from the day it goes live.
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Readying your Portals for Social Business by IBM
August 2011 - (Free Research)
Social networking, high-speed mobility and smarter devices are changing the way we do business. Read this paper now to learn how you can create value for your business through building robust social and real-time collaboration capabilities into portals.
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Shred-It Goes Mobile with CRM-Service by Kony
May 2013 - (Free Research)
Shred-It, a leading information security company providing document destruction services, was looking to initiate a mobile strategy to improve the efficiency of their customer service reps (CSRs). Read this short case study to learn how mobilizing their CRM service processes allows Shred-It to provide standardized, consistent delivery of service.
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Mobilizing Field Forces on Smartphones by BlackBerry
August 2009 - (Free Research)
This ABI Research white paper examines the use of smartphones as tools for mobile field workers as a replacement for rugged devices. Through interviews with multiple companies with we found that the TCO of owning smartphones was 14% - 85% less than rugged devices.
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How Mobile Devices are Driving Innovations in Contact Centers by Avaya
October 2012 - (Free Research)
Failing to adopt a customer service strategy for mobile devices could put your business at a serious disadvantage. Gartner research suggests that 80% of companies will suffer revenue loss from the lack of customer support on mobile devices by 2013. Read this paper to learn how to utilize the opportunities mobility offers customer service.
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Customer Relationship Management by Infor
November 2006 - (Free Research)
Infor CRM solutions are accessible anywhere, anytime on a variety of devices with Web-based technology and access through a password-protected portal.
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It's all about customer satisfaction by Hewlett-Packard Limited
May 2013 - (Free Research)
This brief video explores how high fashion brand Valentino improved its customer relations by developing and implementing a set of fully-integrated mobile apps. Watch now to discover the new technologies that supported Valentino's CRM initiatives.
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Which Off-line CRM solution for Field Force? by Wipro Technologies
October 2009 - (Free Research)
This paper explores four different choices available for offline CRM solution based on SAP platform, namely SAP CRM Mobile Solutions for Laptop users, SAP CRM on Blackberry on other PDA's, CRM Online solution accessed over internet, Offline recording of information using SAP Interactive forms by Adobe.
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