Outsourcing is the quest to offload either commodity or very specialized activities, so that staff can focus on work that truly adds value to the business. 

Find out how Investlink used SAP BusinessObjects tools to enable third-party administrators who work with investment advisors and plan sponsors to build and change statements on an ad hoc basis. 

This paper reviews the forces that affect the professional services market today, defines and explains the main pillars of service delivery innovation, and reviews the benefits firms derive from service delivery innovation. 

In June 2008, CFO Research Services conducted a research program among senior finance executives in the United States, Europe, Asia, and Australia. The research looked at what kinds of alliances companies are forming and how finance sees itself working with internal and external partners to establish and assess successful alliances. 

The term "financial close" describes a corporation's ability to complete its accounting cycles and produce financial statements for internal management and external legal reporting. This paper identifies solutions to help organizations improve and sustain their close times and address the challenges associated with automating internal controls 

CAPITAL Card Services wanted a solution that could help automate compliance, improve best practices and reduce unplanned work to meet this requirement it turned on to Tripwire as a result Capital was able to reduced unplanned work by 75%. 

Performance optimization is a key ingredient in the struggle to stretch an invested IT dollar to its absolute limit. Read this whitepaper to learn about the 3-step 'prevent, find, fix' approach to handling performance optimization problems at any stage of the development lifecycle. 

This paper is meant to help operators embrace a new strategy for differentiating and competing successfully in a market characterized by flux. 

The ever present demand to maximise the value delivered by business-critical applications requires that we optimise the use of all the resources that execute and manage them. BMC Software is one of the major vendors offering such support and has a highly regarded set of solutions collectively called BMC SQL Performance for DB2. 

CIOs are increasingly approaching information management responsibilities with a risk management lens. This eGuide will look at how to take a strategic approach to risk management and compliance and mitigate operational risks of outsourcing services. Plus, how to define risks, core assets, and establish acceptable levels of risk will be discussed. 

Poor performing SQL code is costly in terms of dollars and customer satisfaction. Discovering performance bottlenecks once they're in production is costly. 

Following a Business Process Outsourcing agreement for the administration of Life and Pension products, HCL Insurance BPO Services, undertook a full analysis of the inherited infrastructure. A risk was identified with the third party mainframe used to host its CAPSIL insurance application.