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Case Study: London Life Insurance by Pitney Bowes Business Insight
July 02, 2010 - (Free Research)
London Life Insurance needed to move quickly after it acquired Prudential Insurance’s entire Canadian business operations. London Life wanted to welcome its new client base and maintain its reputation for providing superb customer service. Read on to learn how a new document composition solution allowed for keeping pace with its expanding business.
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CRM Solutions For The Finance And Insurance Industries by SAP America, Inc.
February 14, 2011 - (Free Research)
Read this report to learn how Forrester Research rated 24 CRM solutions in terms of their strengths and weaknesses in supporting four key cross-functional processes in the finance and insurance industry.
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E-Book: CRM Trends and Tips for 2010 - Doing More With Less by IBM
December 01, 2010 - (Free Research)
In this e-book, find out how to make the most of the systems and budget you do have, with expert advice from leading analysts at Gartner and Forrester. Continue reading to learn CRM trends and tips and learn how to do more with less.
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CRM Total Cost of Ownership: Fees, Subscriptions and Hidden Costs by SugarCRM Inc.
July 15, 2011 - (Free Research)
The following analysis provides a comparative price analysis of four leading CRM solutions for midmarketorganizations. Forrester Research defines midmarket organizations as any organization with revenues of lessthan $1 billion and/or fewer than 1,000 employees.
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The Total Economic Impact Of Microsoft Dynamics CRM 2011 by Microsoft
October 21, 2011 - (Free Research)
Businesses widely deploy CRM solutions, and interest in expanding their use is high. Access this Forrester report to examine the total economic impact and potential return on investment(ROI) of one CRM software deployment.
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Slash Document Archive Storage Costs up to 90% and Enhance ePresentment Performance by Xenos Group Inc.
February 01, 2009 - (Free Research)
This White Paper is intended for Enterprise Architects, Senior Line of Business Managers, and Managers of Marketing, CRM, High Volume Output and Archiving. The challenges of handling the costs and achieving the customer retention benefits related to archiving and online ePresentment of High Volume Transactional Output are identified...
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Big Data Means All Your Data: Integration is Key by TIBCO Software Inc.
April 08, 2013 - (Free Research)
Join Mike Gualtieri, Principal Analyst at Forrester, for this webcast exploring the importance of integration in your big data initiatives. Gain insight on the 3 key big data management activities you need to consider, important technologies, how to overcome key integration challenges, and more.
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Oracle Magazine: Modernize your IT by Oracle Corporation UK Ltd
July 31, 2012 - (Free Research)
This issue of Oracle ONE Magazine offers advice on ridding your organization of complex, outdated IT and explores how Oracle can make this modernization simple.
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The Total Economic Impact Of DMExpress by Syncsort
August 25, 2008 - (Free Research)
The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of DMExpress on their organizations. Forrester’s aim is to clearly show all calculations and assumptions used in the analysis.
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Defining the 21st Century salesperson by SAP America, Inc.
May 15, 2012 - (Free Research)
This expert white paper from Forrester Research discusses how the role of the sales person has changed in today's digital world and the four types of salespeople in the 21st century.
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Optim Data Growth Solution for Oracle E-Business Suite by IBM
Align continuous control of your E-Business Suite data with business objectives. Optim's proven archiving capabilities enable you to set desired service levels for each category of E-Business Suite data - for example, current data, reporting data and historical data. You maintain universal access to information.
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20 Steps To Delivering The Perfect Order by Sterling Commerce, An IBM Company
March 02, 2009 - (Free Research)
How can business process and applications professionals lead the charge in optimizing the processes and systems to deliver the perfect order? How does a business process and applications professional know the key steps to supporting a perfect order? Forrester has developed a best practices checklist of 20 steps required to support a perfect order.
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Integration in the Age of the Customer by TIBCO Software Inc.
February 28, 2013 - (Free Research)
In this on demand webinar explore the impact of cloud initiatives and new customer relationships on integration strategy. Continue on to learn what you should take into account when preparing your integration initiatives.
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Return on Information: Adding to Your ROI with Google Enterprise Search by Google Search Appliance
March 2010 - (Free Research)
As enterprises continue to produce, store, and make use of business content, volume grows and the investment needed to manage complexity increases. Yet much of this content remains difficult to manage and access. Read this white paper to learn how Google search solutions can boost your bottom line in today's business climate.
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Systems Of Engagement Demand New Integration Solutions — And A New IT by IBM
April 2013 - (Free Research)
To meet customer's growing expectations, smart businesses are focusing on integrating customer engagement apps into their existing systems. This in-depth Forrester report explores how major global companies are approaching this integration and what your peers are doing to surpass customer expectations.
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Faster SQL Profiling for Better Database Performance by Embarcadero Technologies, Inc.
April 2009 - (Free Research)
Find out how Embarcadero's DB Optimizer can help you to quickly discover and fix problematic SQL statements that can cause performance bottlenecks in your database. DB Optimizer gives you the flexibility of using a single easy-to-use IDE to test, profile and tune SQL.
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The Importance of Real-Time Executive Dashboards by ASG Software Solutions
February 2011 - (Free Research)
Join Jean-Pierre Garbani, Forrester vice president and principal analyst, and Ed Hallock, ASG's senior dirctor of product management, for this informative webcast.
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The Next-Generation Contact Center by Aspect
October 2012 - (Free Research)
Customers have more power than ever before in the buying process thanks to social media – experience can quickly be posted or tweeted, either boosting or slandering your brand reputation. Read this Forrester report to learn 6 features they recommend for future contact centers and a 4-step roadmap to better customer service.
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Do-It-Yourself Business Intelligence Done Right: The Secret Sauce is SaaS by myDIALS Inc.
December 2009 - (Free Research)
This Presentation Transcript, featuring Forrester Research, explains how Software as a Service business intelligence can deliver a more cost-effective way to get relevant information to those who need it faster than traditional business intelligence can.
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Oracle Compatibility Developers Guide for Postgres Plus Advanced Server by EnterpriseDB Corporation
March 2008 - (Free Research)
This guide describes the Oracle compatibility features of Postgres Plus Advanced Server. Oracle compatibility means that an application runs in an Oracle environment as well as in a Postgres Plus Advanced Server environment with minimal or no changes to the application code.
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The Financial Close: Optimizing Performance and Driving Financial Excellence by SAP America, Inc.
June 2009 - (Free Research)
The term "financial close" describes a corporation's ability to complete its accounting cycles and produce financial statements for internal management and external legal reporting. This paper identifies solutions to help organizations improve and sustain their close times and address the challenges associated with automating internal controls
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