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CRM and Small Business: Smaller, Faster, Better by SugarCRM Inc.

August 31, 2011 - (Free Research)
The advent of cloud-based CRM applications has eliminated the significant initial budgetary barriers to entry for many businesses, and the proliferation of products geared toward smaller businesses has presented small business with options that allow them to choose based on specific features. Learn more about how CRM can help your small business. 
(WHITE PAPER) READ ABSTRACT |

Gartner: What CIOs should know about cloud‑based customer service by ComputerWeekly.com

November 25, 2013 - (Free Research)
IT leaders and managers of customer support need to understand the limits of cloud-based CRM customer service and support software solutions, writes Michael Maoz, vice-president and distinguished analyst at Gartner. 
(ANALYST BRIEF) READ ABSTRACT |

Analysts on CRM: How mobile, social, analytics are reshaping strategies by IBM

March 24, 2014 - (Free Research)
In this e-guide, get advice from experts including Gartner research vice president Gene Alvarez, on how businesses can prepare for the evolving CRM market and address changing customer experience needs. Don't get left behind by relying on legacy processes and technology -- find out how to get ahead of the pack by reading now. 
(EGUIDE) READ ABSTRACT |

SearchCRM.com E-Guide: Optimizing the customer experience with CRM by SearchCRM

May 09, 2012 - (Free Research)
This expert e-guide provides insight on customer experience management, how to build it, and why companies are no longer focusing on cloud v. on-premise for CRM solutions. 
(EGUIDE)

Optimizing Business Productivity: Do More for Your Customers and Your Business by Microsoft

October 20, 2011 - (Free Research)
As organizations work to meet the complex requirements of today’s fast-paced business environment, they must harness tools that optimize productivity and deliver solid ROI. Learn about cloud-based CRM tools that provide frontline employees with real-time access to customer information that can help to boost productivity and performance. 
(WHITE PAPER) READ ABSTRACT |

Case Study: London Life Insurance by Pitney Bowes Business Insight

July 02, 2010 - (Free Research)
London Life Insurance needed to move quickly after it acquired Prudential Insurance’s entire Canadian business operations. London Life wanted to welcome its new client base and maintain its reputation for providing superb customer service. Read on to learn how a new document composition solution allowed for keeping pace with its expanding business. 
(CASE STUDY) READ ABSTRACT |

Optim Data Growth Solution for Oracle E-Business Suite by IBM

Align continuous control of your E-Business Suite data with business objectives. Optim's proven archiving capabilities enable you to set desired service levels for each category of E-Business Suite data - for example, current data, reporting data and historical data. You maintain universal access to information. 
(SOFTWARE PRODUCT)

Slash Document Archive Storage Costs up to 90% and Enhance ePresentment Performance by Xenos Group Inc.

February 01, 2009 - (Free Research)
This White Paper is intended for Enterprise Architects, Senior Line of Business Managers, and Managers of Marketing, CRM, High Volume Output and Archiving. The challenges of handling the costs and achieving the customer retention benefits related to archiving and online ePresentment of High Volume Transactional Output are identified... 
(WHITE PAPER) READ ABSTRACT |

Medical Billing Company Enhances Reporting and Reimbursement Capabilities by Switching to NueMD® by NueMD

June 2008 - (Free Research)
Because Mid-Vermont's software was not meeting their client expectations they deployed NueMD, an Internet-based practice management solution, resulting in substantial savings in time and money. 
(CASE STUDY) READ ABSTRACT |

Cloud Web Security Using Cisco ASA by Cisco Systems, Inc.

April 2014 - (Free Research)
This exclusive resource examines a cloud web security (CWS) solution that offers a combination of web usage controls with category and reputation-based control, malware filtering, and data protection to address the need for a corporate web security policy. 
(WHITE PAPER) READ ABSTRACT |

Web Security: Advanced Malware Protection by Cisco Systems, Inc.

April 2014 - (Free Research)
This guide explores one company's unique advanced malware protection system and how it can provide you with cost-effective threat prevention. 
(WHITE PAPER) READ ABSTRACT |

Industry Intelligence: International Financial Reporting Standards for Hedge Funds by Advent Software, Inc

January 2010 - (Free Research)
This paper introduces hedge funds and hedge fund service providers to IFRS. 
(WHITE PAPER)

Global Brand Management by OpenText

May 2014 - (Free Research)
The following white paper explores the business need for a global brand management solution to help distinguish your brand amongst thousands of other companies. Learn about the 3 key process to successful global brand management, the technology to use, and more. 
(WHITE PAPER) READ ABSTRACT |

An Objective Approach to Security by Bytware, Inc.

May 2007 - (Free Research)
i5/OS may be famous for security, but it doesn't go far enough in protecting your data. Supplementing with third-party Transaction security is popular, but cumbersome. Find out why Object-based security provides a better way in this... 
(WHITE PAPER) READ ABSTRACT |

ITS Group Consulting Offers "More 9's" and Killer RTO/RPO with Replay AppImage by AppAssure Software, Inc.

March 2009 - (Free Research)
Replay AppImage's ability to restore messages and systems quickly and with little effort allowed ITS Group to grow its customer base while keeping overhead low. 
(CASE STUDY) READ ABSTRACT |

VIPRE Takes A Bite Out Of Bloatware by Sunbelt Software

July 2009 - (Free Research)
Sunbelt Software's new VIPRE Enterprise package is ideally suited to combating legacy and new blended malware threats from traditional viruses to the newest spam and Trojans. 
(WHITE PAPER) READ ABSTRACT |

Expert guide: How to design job roles and plan careers structures in the IT department by ComputerWeekly.com

November 2010 - (Free Research)
Somewhere between our in-depth consultants’ guides and our short AnalystNotes that discuss specific aspects of IT careers, there is a need for an up-to-dateoverview of IT career structures. This is it. 
(WHITE PAPER) READ ABSTRACT |

Faster SQL Profiling for Better Database Performance by Embarcadero Technologies, Inc.

April 2009 - (Free Research)
Find out how Embarcadero's DB Optimizer™ can help you to quickly discover and fix problematic SQL statements that can cause performance bottlenecks in your database. DB Optimizer™ gives you the flexibility of using a single easy-to-use IDE to test, profile and tune SQL. 
(WHITE PAPER) READ ABSTRACT |

Compliant Statement Archiving and Presentment for Financial Services by EMC Corporation

September 2008 - (Free Research)
Read this white paper to learn how, by adapting a managed approach to archiving and presenting customer statements, financial services organizations can satisfy regulatory, good governance, and legal requirements. 
(WHITE PAPER) READ ABSTRACT |

Using Cyclomatic Path Analysis to Detect Security Vulnerabilities by McCabe Software, Inc.

November 2010 - (Free Research)
The paper discusses how path coverage is better than branch or statement coverage in testing to uncover security vulnerabilities, including showing how several CWE vulnerabilities could be undetected by branch coverage but detected by path coverage. Download this paper and find out how Cyclomatic Path Analysis can uncover these vulnerabilities. 
(WHITE PAPER) READ ABSTRACT |

Oracle Compatibility Developers Guide for Postgres Plus Advanced Server by EnterpriseDB Corporation

March 2008 - (Free Research)
This guide describes the Oracle compatibility features of Postgres Plus Advanced Server. Oracle compatibility means that an application runs in an Oracle environment as well as in a Postgres Plus Advanced Server environment with minimal or no changes to the application code. 
(TRAINING GUIDE) READ ABSTRACT |

The Financial Close: Optimizing Performance and Driving Financial Excellence by SAP America, Inc.

June 2009 - (Free Research)
The term "financial close" describes a corporation's ability to complete its accounting cycles and produce financial statements for internal management and external legal reporting. This paper identifies solutions to help organizations improve and sustain their close times and address the challenges associated with automating internal controls 
(WHITE PAPER) READ ABSTRACT |

Enabling rapid and effective IT recovery by ComputerWeekly.com

October 2011 - (Free Research)
This report from analyst, Freeform Dynamics, offers 7 key enablers of effective IT disaster recovery for IT department's in small and medium companies. 
(ANALYST REPORT) READ ABSTRACT |

All SaaS Is Not Created Equal by Oracle Corporation

January 2010 - (Free Research)
Read this guide to learn five areas to consider when choosing a SaaS CRM solution. 
(WHITE PAPER) READ ABSTRACT |

Does Your Communications and Collaboration Solutions Meet your Mid-Size Business Needs? by Cisco Systems, Inc.

January 2014 - (Free Research)
This exclusive paper examines how cloud collaboration technologies can help your organization overcome some of the common communication challenges faced today. 
(WHITE PAPER) READ ABSTRACT |

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