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SearchCIO.com eBook: Unlock Outsourcing Potential and Change by SearchCIO.com

May 04, 2009 - (Free Research)
The key to unlocking outsourcing potential lies in targeting the right projects, choosing your suppliers wisely and then managing them with an eye on economic conditions at that global site. Here's a step-by-step plan for optimizing savings. 
(EBOOK) READ ABSTRACT |

How Outsourcing Drives Business Process Improvements by CompuCom Systems, Inc.

June 01, 2009 - (Free Research)
More than ever, business and IT must collaborate to meet current business realities. Significantly, CIOs must map out long-term strategies that address business plans over the next three to five years, with the delivery of high-quality IT services as a key element of strategic planning. Read this white paper to learn more. 
(WHITE PAPER) READ ABSTRACT |

The Financial Close: Optimizing Performance and Driving Financial Excellence by SAP America Inc

June 02, 2009 - (Free Research)
The term "financial close" describes a corporation's ability to complete its accounting cycles and produce financial statements for internal management and external legal reporting. This paper identifies solutions to help organizations improve and sustain their close times and address the challenges associated with automating internal controls 
(WHITE PAPER) READ ABSTRACT |

Managing Operator Networks as an Outsourcing Service by Alcatel-Lucent

November 13, 2009 - (Free Research)
Communications service providers are increasingly looking at vendors as partners to help them provide a new generation of managed services. This new trend has advantages for customers, service providers, and vendors that have the expertise on staff to handle increasingly complex network services. Read this eGuide to learn more. 
(EGUIDE) READ ABSTRACT |

Back Office Outsourcing and Investment Reporting - A Guide for Investment Advisors by Advent Software, Inc

January 2006 - (Free Research)
In investment reporting, customers expect detailed reports of irreproachable accuracy, delivered with no delay or excuses. This whitepaper will serve as as a guide for Investment Advisors. 
(WHITE PAPER)

Allied Solutions Moves IP Telephony System to CDW Data Center by CDW Corporation

September 2009 - (Free Research)
As part of a larger outsourcing project, Allied Solutions decided to outsource their IP Telephony infrastructure to take advantage of the stability, security, and redundancy that a data center could offer. To achieve this goal, they turned to CDW’s Hosting and Managed Services solutions. 
(CASE STUDY) READ ABSTRACT |

The Future Carrier Network: Adopting New Outsourcing Business Models by Alcatel-Lucent

November 2008 - (Free Research)
This paper is meant to help operators embrace a new strategy for differentiating and competing successfully in a market characterized by flux. 
(WHITE PAPER) READ ABSTRACT |

HCL Insurance BPO Services Transforms Its Mainframe Environment to Reduce Costs by 75% and Improve Service Performance by Micro Focus, Ltd

October 2009 - (Free Research)
Following a Business Process Outsourcing agreement for the administration of Life and Pension products, HCL Insurance BPO Services, undertook a full analysis of the inherited infrastructure. A risk was identified with the third party mainframe used to host its CAPSIL insurance application. 
(CASE STUDY) READ ABSTRACT |

E-Guide: Compliance and Risk Management Strategy by Ounce Labs, an IBM Company

September 2009 - (Free Research)
CIOs are increasingly approaching information management responsibilities with a risk management lens. This eGuide will look at how to take a strategic approach to risk management and compliance and mitigate operational risks of outsourcing services. Plus, how to define risks, core assets, and establish acceptable levels of risk will be discussed. 
(EGUIDE) READ ABSTRACT |

Accounts Payable Automation in SAP - An Investment in the Future by ReadSoft

August 2009 - (Free Research)
Read this paper to learn how document process automation can speed up accounts payable processes, add to the company’s bottom line by cutting costs, reduce cycle times, and allow for faster financial statements and fewer late payment fees. 
(WHITE PAPER) READ ABSTRACT |

Secure Internet Single Sign-On (SSO) 101 by Ping Identity Corporation

June 2009 - (Free Research)
Written for anyone interested in understanding how secure Internet SSO works, this white paper explores the limitations of current SSO implementations outside of a single security domain (including identity and access management systems and open source development) and introduces standalone secure Internet SSO as a solution. 
(WHITE PAPER) READ ABSTRACT |

Five Steps to Secure Internet Single Sign-On (SSO) by Ping Identity Corporation

June 2009 - (Free Research)
This white paper describes why and how any organization can implement secure Internet single sign-on, which provides for the portability and interoperability of identity information across organizational boundaries. Read this white paper to learn the five steps to secure internet single sign-on. 
(WHITE PAPER) READ ABSTRACT |

Enable Project-Centric Manufacturing with Business Software by IFS

June 2008 - (Free Research)
Project-centric manufacturing business models that involve outsourcing and short product lifecycles expose manufacturers to a number of risks they were not vulnerable to previously. 
(WHITE PAPER) READ ABSTRACT |

Pocket eGuide - Writing an SLA: Expert Checklist on What to Include in an Outsourcing Contract by AT&T Corp

October 2009 - (Free Research)
In this E-Guide, independent security expert Shon Harris reviews SLAs, their purpose, and recommended requirements. Also included is a 14 point checklist which outlines core items that must be understood, communicated and agreed upon before signing a contract with any MSSP. Read on to learn more about writing a solid SLA. 
(EGUIDE) READ ABSTRACT |

Automating Invoice Processing and Approval Workflows by ReadSoft

August 2009 - (Free Research)
Document automation speeds up the accounts payable processes which can greatly add to a company's bottom line and result in better business processes and increased control. Read this white paper to learn how to automate the AP process and what kind of investments and benefits can be expected. 
(WHITE PAPER) READ ABSTRACT |

Automated Invoice Processing Into SAP® by ReadSoft

August 2009 - (Free Research)
Read this paper to learn how to automate the accounts payable process within SAP and find out what kind of investments will be needed and what great benefits your company can expect to incur as a result of document automation. 
(WHITE PAPER) READ ABSTRACT |

Automated Invoice Processing into Oracle E-Business Suite by ReadSoft

August 2009 - (Free Research)
Document automation will add to the company's bottom line, save time, better business processes, and increased control. This paper will demonstrate how to automate the AP process within Oracle E-Business Suite, and what type of investment will need to be made and what kind of benefits can be expected. 
(WHITE PAPER) READ ABSTRACT |

Outsourcing backup: Questions to ask your vendor by 3X Systems

November 2009 - (Free Research)
How does outsourcing fit into your business strategy? Outsourcing your backup data can be a convenient and reliable method of handling backups — if you select the right vendor and ask the right questions. This podcast covers some of the questions you should ask any potential vendor before you sign on the dotted line. 
(PODCAST) READ ABSTRACT |

SAP Provides a Central Hub for Managing Interfaces & Web Services for Largest NA Oil Refining Co. by SAP America Inc

January 2009 - (Free Research)
Valero Energy Corporation selected SAP because of its ability to provide a central hub for managing all interfaces and Web services, power to serve as a single integration & development platform for nearly all of Valero's business, capability to integrate SAP and non-SAP software systems, and support for synchronous & asynchronous messaging. 
(CASE STUDY) READ ABSTRACT |

Podcast: Managing third-party compliance by IBM

July 2009 - (Free Research)
Listen to this podcast, featuring Richard Mackey, for tips on managing third-party risk, specifically for compliance. Learn how to choose the right partners and ensure they apply the same standards as your organization when securing your assets. 
(PODCAST) READ ABSTRACT |

Business Network Transformation: Product and Service Leadership by SAP America Inc

October 2009 - (Free Research)
For manufacturers today, achieving strategic goals requires not only intimately understanding technology and markets but also overcoming higher hurdles that have been exacerbated by trends toward globalization and outsourcing. Read on to learn more about how your company can achieve product and service leadership. 
(WHITE PAPER) READ ABSTRACT |

Metro Atlanta YMCA Better Aligns its Mission, Member Engagement, and Marketing Communications Activities Using Birst by Birst

October 2009 - (Free Research)
In an attempt to tailor and more effectively promote its programs, the Metro Atlanta YMCA turned to Birst for a new set of Business intelligence (BI) tools. Birst delivered with features that included automated dashboards and adhoc reporting at a fair price. Read on to learn the benefits YMCA experienced when they switched to Birst. 
(CASE STUDY) READ ABSTRACT |

CIO Decisions Ezine Vol. 2 by CIO Decisions

September 2008 - (Free Research)
Outsourcing is the quest to offload either commodity or very specialized activities, so that staff can focus on work that truly adds value to the business. 
(EZINE) READ ABSTRACT |

Embarcadero® DB Optimizer™ by Embarcadero Technologies, Inc.

May 2009 - (Free Research)
Poor performing SQL code is costly in terms of dollars and customer satisfaction. Discovering performance bottlenecks once they're in production is costly. 
(TRIAL SOFTWARE) READ ABSTRACT |

Protecting Essential Information: Securing the Foundation of the Internet Business Platform by Websense, Inc.

August 2009 - (Free Research)
The requirements for Web security, email security, and data loss prevention have changed. Read on to learn where and why traditional approaches fail; how accuracy and context drive effective information-focused security; and what to do to protect essential information and say yes to business processes that take advantage of Web 2.0. 
(WHITE PAPER) READ ABSTRACT |

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