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Agile, Secure, Reliable: World Class Customer Service in the Cloud by Oracle Corporation UK Ltd
April 2013 - (Free Research)
Delivering top-notch service on a budget and tight deadlines is a challenge for even the most successful organizations, so many companies are moving to the cloud for CRM initiatives. Check out this informative e-book from Oracle to discover the business benefits and IT advantages of CRM in the cloud, a platform for implementation, and more.
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Gartner Middle East CIO Leadership Forum by Gartner
January 2011 - (Free Research)
Join Gartner analysts from 28 February to 1 March in Dubai, industry thought leaders and a select group of your peers to find new answers to new questions - and learn how your IT leadership can create and follow the path to world class best practice.
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Implementing BPM to Drive Profitable Sales in TeliaSonera Finland by IBM
December 2010 - (Free Research)
Read this case study to learn how TeliaSonera Business Services used Lombardi Blueprint™ collaborative process modeling and prioritization tool and Teamworks BPM suite to design and automate the sales business processes so that they are controlled and easily managed. Read on to learn the benefits they experienced from turning to Lombardi.
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Driving Down the Total Cost of Protection by Kaspersky Lab
November 2010 - (Free Research)
In recent years there has been an exponential growth in malware proliferation around the world. Over 30,000 new threats hit the wire each day, requiring more than 3,500 new malware signatures being released daily by anti-malware companies. Read this white paper to learn about Kaspersky's world class, yet affordable anti-malware protection systems.
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Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc.
The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory.
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Security - Pix 500 Series Firewalls by Cisco Systems
The world-leading Cisco PIX Security Appliance Series provides robust, enterprise-class, integrated network security services including stateful inspection firewalling, protocol and application inspection, virtual private networking, in-line intrusion protection, and rich multimedia and voice security-in cost-effective, easy-to-deploy solutions.
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Modern Developer Tools for IBM i and Power Systems by IBM
May 2010 - (Free Research)
Join us for a demonstration of the Tools and ALM Solutions for the IBM I and Power Systems. Learn how these tools apply to your IT environment and how to identify and use the right tools and modernization strategy.
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Vodafone anticipates and remediates IT issues faster with HP Business Service Management by Hewlett-Packard Limited
May 2012 - (Free Research)
Get the power to anticipate IT issues - through proactive business insights that practically prevent issues, so that your organization can always perform better. During this video discussion, you'll hear the latest HP Business Service Management (BSM9.1) and how Vodafone realized 300% ROI within the first twelve months.
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Understanding Big Data: Analytics to Enterprise Class Hadoop and Streaming Data by IBM
February 2012 - (Free Research)
This comprehensive white paper delves into the world of big data technologies, such as Hadoop, and how to extend it into an enterprise-ready big data platform. It discusses everything related to big data, including common challenges and patterns that exist, and concludes with a chapter on big data analytics with real-world success stories.
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Vyatta System Quick Start Guide by Vyatta Inc.
February 2009 - (Free Research)
Vyatta delivers the features, performance, and reliability of an enterprise-class secure router with the added benefits of flexible deployment options, freedom to integrate applications, and the economic advantages of commodity hardware and components. Read this manual to learn more about the Vyatta system and how easy it is to try it out.
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Leaders and Laggards in the Digital Economy by ComputerWeekly.com
March 2012 - (Free Research)
The digitisation index from Booz & Co reveals the business leaders and laggards in the digital technology and explains why it is vital to embrace it.
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Cashing in on Customer Insight by IBM
December 2012 - (Free Research)
In today's world, the only way to stand out is by differentiating the experience you offer your customers. Access this exclusive resource to explore how you can improve customer experience by leveraging customer analytics- including predictive analytics, social analytics, business intelligence, and decision management.
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Virtualization and Evolution to the Cloud Survey by Symantec Corporation
July 2011 - (Free Research)
The 2011 Virtualization and Evolution to the Cloud Survey explores the goals, attitudes, challenges and experiences of large enterprises around the world as they stand on the brink of moving business-critical applications to virtualized and hybrid cloud environments.
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Agile , Secure, Reliable: World-Class Customer Service in the Cloud by Oracle Corporation
September 2012 - (Free Research)
Businesses looking to reduce the costs of customer service should look to the cloud. A recent Frost and Sullivan study found that cloud-based contact centers can reduce TCO by 77% in the first year vs. on-premise systems. Read on to learn about a cloud-based customer service platform and the benefits it can provide your business.
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Cisco Smart Designs: Build Profit into your Small Business Networks by Cisco Systems, Inc.
April 2010 - (Free Research)
Tired of building small business networks from scratch? Here's a way that's simpler, more effective and more profitable - for everbody. Read this white paper to learn about the features and business benefits of Cisco® Smart Designs.
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Best Buy Supports New Line of Business and World-Class Sales Force by Microsoft
August 2010 - (Free Research)
In this case study you’ll learn how Best Buy for Business considered several options, including expanding its internally developed retail application, adopting a hosted CRM solution through Salesforce.com, or implementing Microsoft Dynamics™ CRM. In the end, the solution was clear.
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Recovery Manager for Active Directory by Quest Software, now a part of Dell
Quest Recovery Manager for Active Directory offers an easy-to-use solution for fast, granular, online recovery of Active Directory (AD) in the event of inadvertent modification of AD due to software failure or human error.
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Trends in Enterprise Mobility by ComputerWeekly.com
April 2013 - (Free Research)
This research report from Comptia offers advice to organisations on provisioning mobile devices, assesses the benefits of mobile and identifies the challenges of remote working.
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Cash In On Your Old PBX System by Cisco Systems, Inc.
May 2010 - (Free Research)
Learn how this offer can help your organization to: Reduce monthly operational and management expenses, improve your customers' experiences and staff productivity, and add new voice services that enhance your business. View this now to learn more about Cisco Unified Communications.
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CRM Buyer’s Guide – 2011 Edition by SearchCRM
June 2011 - (Free Research)
Welcome to SearchCRM.com’s Buyer’s Guide. This directory was designed to be a valuable resource for those getting started with research or evaluating vendors in the CRM market.
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