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Read this white paper and learn how ECHO's direct digital integration with Cisco's VoIP network enables the pooling of voice VLAN ports through SPAN or RSPAN. 
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Harvard Business Publishing Uses Open Source ECM to Transform into a Digital Media Enterprise by Rivet Logic Corporation

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Rivet Logic and Harvard Business Publishing (HBP) implemented an enterprise content management (ECM) solution that unlocked content across all publishing divisions. This agile solution enabled HBP to broaden and accelerate its digital publishing activities by making content easily searchable and manageable for all business end-users. 
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Digital CRM and the Customer Experience by IBM

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This e-guide from the experts at SearchCRM.com describes why digital technologies are proving to be the "next big thing" in the world of CRM, and explores the strategies that small businesses are using to stay competitive in e-commerce. 
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Keys for successful social and digital CRM initiatives by Oracle Corporation UK Ltd

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In this expert e-guide, SearchCRM.com's Albert McKeon sits down with Gartner analyst Adam Sarner as he reveals the keys for an effective social CRM initiative. Also inside, find a real-world example of a successful digital CRM adoption at Walt Disney World. 
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Solution Spotlight: A Guide to Agile Testing for QA and Test Managers by IBM

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In this expert e-guide, Lisa Crispin, co-author of the book Agile Testing explains why a testing taxonomy such as the Agile testing quadrants can be a highly effective tool to help with these uncertainties. Read on to learn how the quadrants work and how they can be applied in your organization. 
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Big data and analytics for a holistic customer journey by IBM

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In the modern business world, customer experience is everything. To re-align your customer-engagement initiatives around this new reality, you will need a clear roadmap for where to start and how to proceed. Access this white paper today for discussion and case studies on how you can use big data analytics to enhance experience. 
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SharePoint E-zine Volume 12: SharePoint Taxonomies That Stand the Test of Time by SearchWinIT

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Tucson Police Department Moves To Digital Imaging With Linear Systems And LSI 3ware RAID Controllers by LSI Corporation.

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When the Tucson Police Department decided to equip its crime scene specialists with digital cameras, it chose Linear Systems Enterprise DIMS ImageServer for the ID Section’s server and storage needs. For its RAID protection, Linear Systems chose the LSI 3ware 9650SE controller card. Read on to find out the amazing results. 
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Websites are Dead. Long Live Digital Presence by Limelight Networks, Inc.

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In this resource, learn why the website as you know it is dead, and find guidance to help you engage and interact with customers through your content and build a stronger digital presence. 
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What if? Unleashing the Potential of Digital Signage by Insight

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In this presentation transcript, Principle Analyst Zeus Kerravala of ZK Research reveals the secrets of utilizing digital signage to its fullest potential. Learn the transformations this technology has gone through, where it's going, and how businesses have successfully leveraged its power. 
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How to tackle risk taxonomy by ComputerWeekly.com

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This Technical Standard provides a taxonomy describing the factors that drive risk – their definitions and relationships. This Technical Standard is not a reference or tutorial on how to assess or analyze risk, as there are many such references already available. 
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Text Analytics: Two Worlds Collide by SAS

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We're all suffering from information overload. We can’t consume the volume of information that we receive every day, so if we think it might be valuable, we try to file it in a safe place for use at some time in the future. Read this white paper to learn more about the latest mashup for business analysts, Text Analytics. 
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Getting Started With LucidWorks Enterprise by Lucid Works

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This document provides a working knowledge of the LucidWorks Enterprise search development platform. Learn about installation, indexing content from local files, web sites, databases, searching, as well as improving the user experience using features such as user alerts, auto-complete and spell-check. Previous programming experience not required. 
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The N-able MSP Sales & Marketing Digital Binder by N-able Technologies

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This digital binder was created to provide IT Service Providers with a set of ready-made marketing resources that can be easily customized to immediately start driving recurring revenue from their existing customers, and attract new prospects. 
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Getting Started With E-mail Archiving for Exchange by Sherpa Software

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This document discusses the reasons e-mail archiving is necessary, the benefits of archiving messages, the different options available for archiving, and how administrators can determine which option is best for a given company. 
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Advancing Your Digital Marketing Strategy with Webtrends Analytics by WebTrends (E-mail this company)

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The Impact of E.U. Internet Copyright Regulations on Early-Stage Investment by ComputerWeekly.com

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This study from Booz&Co reveals industry concerns that anti-piracy measures will deter venture capital organisations from investing in internet start-ups. 
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To SaaS or Not to SaaS: Making Your Digital Measurement Count by Unica Corporation - An IBM Company

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Read To SaaS or Not to SaaS: Make Your Digital Measurement Count by Eric Peterson to choose wisely. 
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Transforming Customer Experience in the New Digital World by Genesys

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Getting Started with Microsoft Dynamics CRM Online by Microsoft

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In this short video, we will show you some useful getting started tips to gain the most value out of your Microsoft Dynamics CRM Online evaluation. 
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A Roadmap to Enterprise Capture by Kofax, Inc.

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This document serves as a how-to guide for adopting a culture of document driven business process automation enabled by enterprise capture. A structured and phased approach is intended to take you from where you are to where you want to be, in terms of building a sustainable enterprise capture strategy optimizing document driven business process. 
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Gone in 30 Days: Exchange, Retention, and Regulatory Compliance by Sherpa Software

September 2009 - (Free Research)
In this white paper, we will discuss how to discover, manage, and archive information within your Exchange enterprise to successfully limit your legal exposure and protect your corporate information. 
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BEYOND CLOUD...THE AGE OF THE CUSTOMER How the convergence of key tech trends is changing business forever by IBM

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Explore how you can move your business beyond the cloud and into the way of future IT. 
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Taking Control with Marketing Optimization by WebTrends (E-mail this company)

April 2013 - (Free Research)
Customers today are asking for an engaging, personalized web experience that pulls them in, and your business needs to deliver. Access this white paper to discover the business case for creating personalized web experiences, and discover how marketers are listening to consumers in order to optimize digital marketing strategies. 
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