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Big Data Analytics by ComputerWeekly.com

September 21, 2012 - (Free Research)
IDC explores the initial impact that Big Data is having on organisations, its impact on IT architectures, delivery models and future roadmaps. 
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Getting Started with Microsoft Dynamics CRM Online by Microsoft

December 14, 2009 - (Free Research)
In this short video, we will show you some useful getting started tips to gain the most value out of your Microsoft Dynamics CRM Online evaluation. 
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CRM Buyer’s Guide – 2011 Edition by SearchCRM

June 02, 2011 - (Free Research)
Welcome to SearchCRM.com’s Buyer’s Guide. This directory was designed to be a valuable resource for those getting started with research or evaluating vendors in the CRM market. 
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The New Information Agenda: Do You Have One? by IBM

May 2008 - (Free Research)
This white paper defines the information agenda; describes key considerations and best practices in creating and implementing an information agenda. 
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Speech Analytics - The Power of Simplicity by Calabrio, Inc.

June 2011 - (Free Research)
This overview examines the power of Speech Analytics technology to extend resources and expand knowledge. 
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OSS and CRM - Integration That Pays by Comarch Telecommunications

January 2009 - (Free Research)
Previously, putting up with the gap between CRM and OSS worlds has been a viable - though not optimal - strategy for most operators. But now that the telecommunications industry is undergoing the "communications and content over IP" transformation, service providers are starting to redesign their business models and to rethink the infrastructure. 
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E-Book: Leveraging Web 2.0 and Social Media in CRM Programs by SAP America, Inc.

October 2010 - (Free Research)
You’ve heard the buzz about Web 2.0 and social CRM, but where to start? In this eBook, find out more about Web 2.0 and social media in the context of CRM. Learn more about using Web 2.0 to build customer loyalty and get expert insight into the role that social CRM may play in the future. 
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Quick Start Guide – Oracle SOA Suite 11g by Oracle Corporation

December 2011 - (Free Research)
By planning for problems now, you can avoid them all together. Check out this white paper, Quick Start Guide for Oracle SOA Suite 11gR1, for an extensive look at how you can properly implement an Oracle service-oriented architecture (SOA) at your organization. 
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Enterprise Information Management, Enterprise Content Management, Master Data Management - How Do They Fit Together by IBM

January 2008 - (Free Research)
Enterprise Content Management (ECM) has started to move beyond departmental deployments and into an important competence and infrastructural technology. 
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Maximize the Value of On-Demand CRM with On-Demand Reporting by Business Objects

August 2007 - (Free Research)
Improving the overall quality of your company’s decision-making process results also improves the overall effectiveness of your business. This paper explains how reporting will help your organization make better decisions, and how on-demand reporting allows you to accomplish this task in a fast, cost-effective, and easy-to use manner. 
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A Quicker, Simpler Path to Lead Management ROI by LeadLife Solutions

December 2010 - (Free Research)
Sales organizations are looking to improve lead management, but it's not always easy with constrained budgets, time, and resources. Check out this helpful resource to explore how to design a realistic path to improved lead management so that you can start seeing ROI immediately. 
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Making the Move: What to Do When You've Outgrown QuickBooks by Sage MAS

April 2008 - (Free Research)
Making The Move: What To Do When You've Outgrown QuickBooks is designed to give you smart, unbiased tips as you prepare to make the move to a more powerful business management software solution. 
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Social Media Outreach Starts with Strategy by TechTarget

February 2014 - (Free Research)
Companies don't always do the favorable thing to gain and sustain customers through social media. This e-book chapter will explore how companies misuse social media, mistaking it for a marketing vehicle, how they should provide the proper tools to employees and how social processes should be integrated with their systems and functions. 
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Fuse Architecture/PoC Workshop by Red Hat

February 2012 - (Free Research)
Read this brief paper to learn more about the workshops that Fuse Source offers when taking on Fuse integration. 
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Sybase IQ "Quick Start Guide" by Sybase, an SAP company

August 2012 - (Free Research)
Read this white paper to learn the advantages of column-based databases, and see if it's right for your organization. Some of the key findings include how column-based databases perform faster and require less maintenance, while also performing better with analytic applications. 
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Business Oriented Information Architecture by Sybase, an SAP company

April 2012 - (Free Research)
This paper outlines an information architecture (IA) and why it is useful in determining everything from the robustness of IT projects to testing business process scenarios to see if they satisfy the wide-ranging needs of your business. Read this now to learn more about IA, including its basic design, how to start your program and more. 
(WHITE PAPER) READ ABSTRACT |

IDC Vendor Profile: CommVault Gains Market Share and Continues to Outperform Storage Software Markets by CommVault Systems, Inc.

February 2010 - (Free Research)
Over the past five years, the storage software industry has faced consolidation. Large incumbents have acquired innovative technology from start-ups and emerging companies. CommVault Systems (CVLT) is a data and information management software provider challenging traditional incumbents. 
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Computer Weekly 11 October 2011: Download this week's issue of the UK's leading technology publication, featuring the latest news, analysis and opinion on the big trends in IT by ComputerWeekly.com

October 2011 - (Free Research)
In this week's Computer Weekly, we find out how mainframe technology that was meant to be dead and buried is finding innovative new applications. We analyse the challenges facing the government's largest deployment of agile software development, and our Buyer's Guide highlights the firms making the most of social media. Download the new issue now. 
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E-Guide: Key Considerations for Extending Virtual Desktops to the Cloud by Dell and VMware

April 2011 - (Free Research)
This e-guide from SearchVirtualDesktop.com explains why it is important to start with an organized objective-based approach when implementing this technology. Get an understanding of cloud computing architecture models and gain expert insight into which five questions you should ask before planning a cloud architecture. 
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Delivering Trusted Data across the Enterprise - Business Objects Data Services by Business Objects

June 2008 - (Free Research)
BusinessObjects Data Services XI 3.0 is your solution for delivering trusted data across the enterprise. It allows you to address initiatives such as ERP, BI, data warehousing, data migration, and master data management. Learn more in this whitepaper. 
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E-Book: Understanding SaaS/Cloud Application Integration: Tips, Techniques and Getting Started by Dell Boomi

May 2010 - (Free Research)
Integrating cloud applications with in-house legacy applications can be a difficult undertaking. The good news is that there are more options than ever that allow organizations to do all the integration themselves. This e-book examines what you need to know to develop the right cloud application integration strategy for your organization. 
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Avoiding the Accidental SOA Cloud Architecture by Oracle Corporation UK Ltd

September 2012 - (Free Research)
Many departments within a company, such as marketing, sales, and logistics, are adopting cloud and  SaaS technologies without involving the IT department. Read this informative resource to learn how your IT managers can stay ahead of developing trends and lessen the risk of the cloud accidentally making its way into your organization. 
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Overhauling a Legacy Contact Center: Starting Steps by Five9

May 2013 - (Free Research)
Overhauling legacy contact center technology is often costly and time-consuming, but it doesn't have to be. This expert e-guide offers advice on deciding when it's time to upgrade your contact center, making the business case for an overhaul, and important change management considerations. 
(EGUIDE) READ ABSTRACT |

What Is Cloud Computing? by Salesforce.com

March 2009 - (Free Research)
Cloud computing is a better way to run your business. Instead of running your apps yourself, they run on a shared data center. When you use any app that runs in cloud, you just log in, customize it, and start using it. 
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The Definitive Guide to Lead Nurturing by Marketo

November 2010 - (Free Research)
The goal of this guide is to arm B2B marketers with the ultimate resource for lead nurturing, whether you’re just starting to think about lead nurturing in your business or are looking for ways to enhance and optimize your existing programs. Read this definitive guide to learn more. 
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