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Oracle Fusion CRM: The New Standard for CRM Customer Video by Oracle Corporation
October 25, 2012 - (Free Research)
Oracle Fusion Customer Relationship Management (CRM), a component of the Oracle Fusion Applications suite, sets a new standard for CRM in sales performance management, enterprise integration, and business flexibility.
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Oracle Fusion CRM Cloud Service: The New Standard for CRM by Oracle Corporation UK Ltd
February 15, 2012 - (Free Research)
With Oracle CRM On Demand Desktop you can now use Microsoft Outlook as your primary CRM interface. Oracle CRM On Demand Desktop combines the best of both world, rich CRM information with intuitive Microsoft Outlook user interface sales reps are used to. Watch this video to learn how Oracle CRM On Demand Desktop can help your sales reps.
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WEALTH MANAGER'S TAKE ON OUTSOURCING by Wipro Technologies
February 27, 2008 - (Free Research)
Wealth managers can ensure success of outsourcing relationships by ensuring a stringent service provider selection program based on service providers' processes, quality standards, cost efficiency and knowledge.
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Oracle Fusion CRM Cloud Service: The New Standard for CRM by Oracle Corporation
February 15, 2012 - (Free Research)
This brief webcast examines common hurdles of sales force today and introduces Oracle's Fusion Customer Relationship Management tool that is able to help you maximize revenue potential, gain a single view of your customer across the enterprise, and centralize order orchestration across multiple capture and fulfillment systems.
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SDL Tridion Technical White Paper by SDL Web Content Management Solutions Division
April 19, 2011 - (Free Research)
This white paper describes how SDL Tridion architecture and technological choices help organizations achieve their business goals. This paper describes technology options for website deployment, SDL Tridion in an enterprise enviorment, and the main components of SDL architecture.
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Taking Mobile CRM Beyond the Sales Force by SAP America, Inc.
July 11, 2011 - (Free Research)
The success of consumer-friendly smart phones has changed the game. People are bringing their iPhones and Droids to IT asking for CRM functionality.
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Achieving PCI Compliance at the Point Of Sale Using Bit9 Parity™ to Protect Cardholder Data by Bit9, Inc.
June 09, 2009 - (Free Research)
As the technology used by merchants and their partners has evolved, card fraud has become more sophisticated. In response to this evolving threat, the major credit card companies have created a set of security standards to protect their customers from security breaches. Read this whitepaper to find out how Bit9 Parity helps achieve compliance...
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Security - Pix 500 Series Firewalls by Cisco Systems
The world-leading Cisco PIX Security Appliance Series provides robust, enterprise-class, integrated network security services including stateful inspection firewalling, protocol and application inspection, virtual private networking, in-line intrusion protection, and rich multimedia and voice security-in cost-effective, easy-to-deploy solutions.
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Knowledge Management is NOT an Add-on! by Consona Corporation
October 01, 2010 - (Free Research)
Service and support organizations can benefit tremendously from knowledge. When implemented effectively, knowledge management processes and technology can deliver significant benefits. Read this paper to learn about delivering knowledge-driven CRM.
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Mobility - Aironet 1100 Series by Cisco Systems
The Cisco Aironet® 1100 Series delivers an affordable and upgradable 802.11b wireless LAN (WLAN) solution, setting the enterprise standard for high performance, secure, manageable, and reliable WLANs.
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Building Relationship Capital: Client Relationship Management for the Capital Markets by Pivotal CRM, a CDC Software solution
January 24, 2011 - (Free Research)
Current market trends in investment banking research demand a rapid, sophisticated response, not just in terms of corporate strategy, but in the technologies to support these strategic moves. Learn how CRM technology helps capital-markets firms streamline investment-banking activities, increase brokerage trade volume and meet compliance challenges.
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IT in the UK SMB (Small and Medium sized Business) Sector by ComputerWeekly.com
January 04, 2012 - (Free Research)
This report from Knowledge Peers and Pierre Audoin Consultants (PAC), reveals what leaders of Small and Medium-Sized Businesses (SMBs) think of IT – its strategic value, its potential, and the changing way in which it is being used in their organisations.
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CRM for the Professional on the Go by BlackBerry
December 2006 - (Free Research)
Mobile CRM is something that needs to be considered now. As a business leader, you might have put it into your mental to do later box, but the reasons to make it a priority are compelling. Read this paper to discover why.
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Computer Weekly – 6 November 2012: The business benefits of 4G by ComputerWeekly.com
November 2012 - (Free Research)
In this week's Computer Weekly, as the UK's first 4G mobile network goes live, we examine the benefits for business. IT security suppliers say that cross-industry collaboration is needed – but can they work together? And we take a look at the latest wireless networking technology, known as WiGig. Read the issue now.
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Bluewater Power Prepares for Smart Metering with SAP and IBM Solutions by IBM
November 2010 - (Free Research)
Bluewater Power implemented a set SAP and IBM solutions to help deal with new regulations and mandates in the energy sector. Read this case study to learn all the benefits Bluewater experienced by choosing this set of SAP and IBM solutions and learn how your organization can experience these same benefits as well.
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Social Intelligence Approaches to Support Four Core Customer Scenarios by Hewlett-Packard Limited
June 2012 - (Free Research)
This paper outlines some of the best methods for deploying social intelligence to support your CRM strategies. Read this and learn how the right social intelligence can help you win new customers, retain existing customers, reduce the cost of customer management and more. Also, discover specific use cases of social intelligence.
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Knowledge Management: 5 Steps to Getting It Right the First Time by Oracle Corporation
September 2012 - (Free Research)
Today, many businesses are looking for ways to reduce customer service costs without sacrificing satisfaction – and most companies are finding it challenging. Read this vendor e-book to learn how adding knowledge management to your customer service strategy can reduce costs while increasing agent productivity and customer satisfaction.
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Sony Ericsson Optimizes Customer Experience with Siebel CRM by Oracle Corporation UK Ltd
December 2012 - (Free Research)
This webcast reveals why Sony Ericsson Global chose one customer relationship management (CRM) application for its technical scalability, the functional structure of its modules, and potential for acceleration of business change.
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New standards for certified EHRs drive industry toward coordination by HP & Intel®
March 2013 - (Free Research)
This E-guide from SearchHealthIT.com discusses the changing requirements of the new EHR certification standards. Read now to learn about the challenges and ways this new criteria will affect both health care providers and EHR vendors.
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Why Archiving Matters : How to Manage Your Content with OpenText Archive Server by OpenText
January 2010 - (Free Research)
Achieving successful enterprise content management (ECM) is more important now than ever, with higher compliance standards and more sources of content. Read this informative white paper to learn why archiving is an essential part of ECM and discover how your business could streamline your archiving process for optimal efficiency and effectiveness.
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Mobile apps reach the busy customer by SearchCRM
March 2013 - (Free Research)
In this expert e-zine, discover two key areas of app development in today's mobile climate: delivering quality mobile customer service, and uniting front-end and back-end functionality. Also included is a case study of a mobile app that delivered user-oriented, ultra-simple service with outstanding results.
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