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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
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Workforce and Customer Experience Assessment by IBM

March 14, 2014 - (Free Research)
Access the following resource to take the social business assessment to find out just how "social" you really are. Also uncover how the social business can ultimately create a smarter workforce and exceptional customer experience. 
(ASSESSMENT TOOL) READ ABSTRACT |

Content Management Interoperable Services, A Social and Content-Centric Wave by IBM

September 13, 2011 - (Free Research)
Organizations have always struggled to find a common way to effectively manage, access, and govern content applications across multiple systems. Learn how CMIS can provide your business with improved operational efficiencies. 
(WHITE PAPER) READ ABSTRACT |

eBook - Email Retention: Standards and Practices by SearchCompliance.com

October 08, 2009 - (Free Research)
Electronic records are as real as paper documents. In this SearchCompliance eBook, you'll learn the importance of having a records retention policy and how to properly manage the data for e-discovery and recovery in your organization. 
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LimelightDELIVER: Fast, Reliable, and Scalable Delivery of Video, Music, Games, Social Media, and Software by Limelight Networks, Inc.

March 06, 2009 - (Free Research)
Read this brief paper to learn about LimelightDELIVER, which is designed to accelerate rich media delivery to huge audiences, reducing the load on your infrastructure. LimelightDELIVER also accelerates delivery of standard web file formats, such as JPEG, GIF, JavaScript, CSS, and HTML. 
(ARTICLE) READ ABSTRACT |

Maintaining Trust: Protecting Your Web Site Users from Malware by IBM

November 02, 2009 - (Free Research)
This paper explores the problem of malware and how it is increasingly being delivered through legitimate Web sites. It also introduces new techniques from IBM that are designed to go beyond standard security measures to help organizations proactively defend against threats. 
(WHITE PAPER) READ ABSTRACT |

Cisco IBSG Global Research Reveals New Ways for Banks To Prosper in an Omnichannel World by Cisco Systems, Inc.

August 17, 2012 - (Free Research)
Banking customers worldwide are ready for an omnichannel experience – are you ready to give it to them? This resource describes the concept of omnichannel banking, why your customers need it, and why you shouldn't wait to offer it to them. 
(WHITE PAPER) READ ABSTRACT |

Trends in Enterprise Mobility by ComputerWeekly.com

April 22, 2013 - (Free Research)
This research report from Comptia offers advice to organisations on provisioning mobile devices, assesses the benefits of mobile and identifies the challenges of remote working. 
(WHITE PAPER) READ ABSTRACT |

Live and On-Demand: Streaming Video with LifeSize UVC Video Center by LifeSize

July 25, 2012 - (Free Research)
Learn why video streaming has become a key part of the communications strategy of today's organizations, and how this tool can help you increase connectivity, save budget dollars, and boost productivity. 
(WHITE PAPER) READ ABSTRACT |

Implementing Best Practices for Web 2.0 Security with the Websense Web Security Gateway by Websense, Inc.

June 18, 2009 - (Free Research)
The best way to address Web 2.0 threats is to combine the best aspects of traditional security and control techniques with new technology designed to address the dynamic, real-time nature of Web 2.0. This paper describes how one such solution enables you to quickly implement a best practices approach to making Web 2.0 secure and effective. 
(WHITE PAPER) READ ABSTRACT |

Threat and Fraud Prevention by IBM

July 26, 2011 - (Free Research)
This white paper explores these features, and the challenges that organizations face related to making sense of information in order to revolutionize their ability to mitigate threat and fraud. 
(WHITE PAPER) READ ABSTRACT |

Computer Weekly – 19 February 2013: Software Developers in demand by ComputerWeekly.com

February 19, 2013 - (Free Research)
In this week's Computer Weekly, we look at why companies are struggling to attract the right talent for in-house IT. We investigate why CIOs are not happy with Oracle's Fusion strategy. And betting company William Hill tells us how mobile technology has changed the high street bookmaker. Read the issue now. 
(EZINE) READ ABSTRACT |

Mobile messaging is the key to connecting communities by ComputerWeekly.com

November 25, 2010 - (Free Research)
Few could have envisioned the global success of SMS (short message service) when the first text message was sent in 1992. SMS has crossed network and technology boundaries, and continues to find new applications, as well as providing inspiration for industry innovation as IP (Internet Protocol)-based messaging builds momentum. 
(WHITE PAPER) READ ABSTRACT |

The Best Best Practice Guide: Benchmarking for Service Desk Success by GoToAssist

November 30, 2010 - (Free Research)
Benchmarking is a critical process for any Service Desk that wants to gauge the quality of their service delivery. Too often, however, desks are overly concerned with industry benchmarks and hitting industry standards for call waiting times, resolution time and the perennial cost per email. Download the SDI best practices guide to learn more! 
(WHITE PAPER) READ ABSTRACT |

Accelerating Unified Communications With an Enterprisewide Architecture by Avaya

September 22, 2011 - (Free Research)
To support today’s business challenges, enterprises require a new architecture for communications that is standard, loosely coupled, three-tier and centralized. 
(WHITE PAPER) READ ABSTRACT |

May Issue of Information Security Magazine: Data Protection: Going the Distance by Information Security Magazine

May 05, 2011 - (Free Research)
This month’s Information Security cover story explores the practical ways you can avoid mishaps by building on the technical specifications of compliance requirements like PCI DSS. Learn to focus your efforts on not only satisfying these compliance mandates, but also create a robust, comprehensive information security program at the same time. 
(EZINE)

Delivering on the Promise of Easy to Use, Secure, and Inexpensive Video Conferencing in an IP Environment by Polycom, Inc.

October 18, 2011 - (Free Research)
This white paper evaluates the challenges of deploying IP video conferencing in a secure and easy to use manner. 
(WHITE PAPER) READ ABSTRACT |

Identity Finder Enterprise Suite 4.5 by Identity Finder, LLC

July 26, 2010 - (Free Research)
Identity Finder accurately finds and allows remediation of sensitive data across desktops, laptops, servers, databases, and websites. This can be performed agent or agentlessly with full dynamic policy and reporting capability. 
(TRIAL SOFTWARE) READ ABSTRACT |

The Business of Social Business by IBM

November 30, 2012 - (Free Research)
Access this in-depth resource to explore a study based on the responses of more than 1,100 individuals and interviews with more than two dozen executives from leading organizations. Discover how organizations are leveraging new social approaches to create valued customer experiences, increase workforce productivity and effectiveness, and more. 
(WHITE PAPER) READ ABSTRACT |

The compelling returns from IBM Connections in support of social business by IBM

May 01, 2011 - (Free Research)
The ability to adopt and adapt to the new generation of enterprise communication and collaboration tools is becoming increasingly critical for business success today. Access this white paper for 5 case studies exploring what it takes to transform from "traditional business" to "social business." 
(WHITE PAPER) READ ABSTRACT |

Becoming a Social Business: Social Business Enterprise Strategy Accelerator by IBM

July 16, 2013 - (Free Research)
The way people interact and form relationships is changing, social business is the way of the future. This resource explains more about the opportunities that social business provides. It discusses how to go about adopting social media for both external and internal purposes, read on to learn more tips on transitioning to the social enterprise. 
(WHITE PAPER) READ ABSTRACT |

Solution Brief: The Top Four Business Risks of Social Media by BlueCoat

September 19, 2011 - (Free Research)
Social networks are changing the way people interact, communicate, form opinions, and purchase. And businesses must support social media to drive their business. However, this medium can also pose new security risks. View now to explore the top four risks of social networking and discover various ways to protect against and mitigate these risks. 
(WHITE PAPER) READ ABSTRACT |

Best Practices: Social Recruiting – Five tips to improve efficiency and get better results by SAP

February 24, 2014 - (Free Research)
Social recruiting success means more than just connecting through social channels. This valuable resource counts down the top five tips for optimizing social recruiting efforts and driving better results. 
(WHITE PAPER) READ ABSTRACT |

Gain Social Insight: Connect Business And IT into One Conversation by Hewlett-Packard Company

March 31, 2014 - (Free Research)
This white paper discusses how mobile, social, information, and cloud computing capabilities can combine to modernize IT support and accelerate IT operations. Learn how IT can easily access user-generated information to predict pain points and solve issues faster. 
(WHITE PAPER) READ ABSTRACT |

Tips and Best practices for Enterprise Social Software Adoption by IBM

November 14, 2012 - (Free Research)
Most businesses today are aware of the benefits of social technologies, but many organizations are finding that simply deploying social tools isn't enough to ensure social success or user adoption. Read this e-guide to learn 4 steps that lead to enterprise-wide user adoption and the importance of establishing a collaborative environment. 
(EGUIDE) READ ABSTRACT |

Social Analytics & Intelligence: Converting Contextual to Actionable Insights by IBM

April 07, 2014 - (Free Research)
Access the following report from Hypatia Research Group to build a solid foundation for a successful social media analytics and intelligence (SA&I) initiative. Learn what organizations seek and require from SA&I, vendor rankings, the current landscape, ROI by industry, and more. 
(WHITE PAPER) READ ABSTRACT |

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