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Best Practices in Creating a Strategic Finance Function by SAP America, Inc.

January 23, 2009 - (Free Research)
the following article will share the results of SAP research as well as APQC's Open Standards Benchmarking Collaborative (OSBC) research. The OSBC research is the first global set of common standards for business processes and data, giving organizations an independent, authoritative resource for evaluating and improving business practices. 
(WHITE PAPER) READ ABSTRACT |

Quest MessageStats™ by Dell Software

Quest MessageStats empowers executive management, Information Technology (IT) managers, and Exchange administrators to perform business-critical analysis and reporting on Exchange e-mail infrastructures. 
(ASP & SOFTWARE PRODUCT)

Selecting an Industry-Standard Metric for Data Center Efficiency by APC by Schneider Electric

January 01, 2007 - (Free Research)
This paper explains some of the metrics that have been used to describe the efficiency of data center physical infrastructure and suggests which metric is the most effective. 
(WHITE PAPER) READ ABSTRACT |

Multichannel Contact Centers: Metrics and Realities by Five9

June 03, 2014 - (Free Research)
This expert e-guide discusses the new multichannel realities of the contact center and explores how technologies have started to reflect these changes, as well as tips for benchmarking these new metrics. While there is no agreed-upon industry standard for call center metrics, you can review 11 of the most important ones inside. 
(EGUIDE) READ ABSTRACT |

7 Habits of Highly Successful Surveys by Vovici

October 20, 2009 - (Free Research)
Understanding your customer is vital to maintaining and improving loyalty. Learn how to measure customer experience so you can build customer loyalty. Download a copy of the latest Vovici whitepaper 'The Customer Satisfaction Survey' to learn how to understand the major customer experience metrics and more! 
(WHITE PAPER) READ ABSTRACT |

Finding Gold with Analytics: 5 Key Metrics for Successful Software Development by CollabNet

July 22, 2009 - (Free Research)
Join us for a live demonstration of 5 key metrics you can use to answer many of the biggest, meatiest issues that confront development teams, and learn practical approaches for increasing efficiency and software quality in your development projects. 
(WEBCAST)

Virtualized Enterprise Storage for Flexible, Scalable Private Clouds by Dell, Inc.

April 01, 2012 - (Free Research)
<p>Featuring a virtualized, enterprise storage architecture and tight integration with VMware software, the Dell Compellent Storage Center SAN helps boost IT agility by efficiently scaling to meet the needs of growing private cloud deployments. Read this white paper to learn more.</p> 
(WHITE PAPER) READ ABSTRACT |

Calculating Earned Business Value for an Agile Project by CollabNet

July 13, 2010 - (Free Research)
In this paper, CollabNet’s Dan Rawsthorne defines Earned Business Value (EBV), a new metric for Agile projects that replaces standard Earned Value Analysis (EVA) metrics. With EBV, Agile teams see a clearer picture of a project’s progress, which can be used to strategically adapt to evolving business conditions. 
(WHITE PAPER) READ ABSTRACT |

Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc.

The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory. 
(SOFTWARE PRODUCT)

Top 10 Reasons Australian Businesses Automate Their Expenses by Concur Technologies (E-mail this company)

June 10, 2014 - (Free Research)
The following white paper explores the top 10 reasons why businesses need to consider automating their travel and expense management processes. Learn how you can gain 28% faster approval processes, 22% greater policy compliance, 40% cost reduction, and more. 
(WHITE PAPER) READ ABSTRACT |

Opportunities and Challenges with the Convergence of Data Center Networks by Juniper Networks, Inc.

March 25, 2011 - (Free Research)
Juniper, which continues to be actively involved in both the DCB and FCoE standards setting efforts, has released its first generation of convergence products, and is fully committed to continuing the development of standards and products that will eventually make a fully converged data center network a reality. 
(WHITE PAPER) READ ABSTRACT |

The Best Best Practice Guide: Benchmarking for Service Desk Success by GoToAssist

November 30, 2010 - (Free Research)
Benchmarking is a critical process for any Service Desk that wants to gauge the quality of their service delivery. Too often, however, desks are overly concerned with industry benchmarks and hitting industry standards for call waiting times, resolution time and the perennial cost per email. Download the SDI best practices guide to learn more! 
(WHITE PAPER) READ ABSTRACT |

NFS Evolution Changes the Landscape of HPC Data Management by BlueArc Corp.

July 02, 2009 - (Free Research)
In HPC data management, traditional standards-based solutions have been limited in performance and scalability, but proprietary, high-performance solutions have required specific expertise to set up, manage, or scale. Read this Tabor Research White Paper to learn about file systems used in HPC environments as well as BlueArc storage solutions. 
(WHITE PAPER) READ ABSTRACT |

Virtualization Licensing and Support Lethargy: Curing the Disease That Stalls Virtualization Adoption by Burton Group

July 2008 - (Free Research)
Today, most applications can efficiently run inside virtual machines (VMs), and application vendors have a responsibility to develop licensing and support policies offering virtualization compatibility without the expense of added management to... 
(WHITE PAPER) READ ABSTRACT |

Efficiency Standards by APC by Schneider Electric

April 2011 - (Free Research)
This area of the Interactive Data Center breaks down the Power usage effectiveness (PUE) metric and compares it to other efficiency standards available. 
(RESOURCE CENTER) READ ABSTRACT |

Predictive Insights: Undiagnosed Outages Use Case by IBM

November 2013 - (Free Research)
System outages can cause your business significant time and money, and traditional monitoring applications often don't track all of the system's metrics. You need a proactive approach to problem and performance management to prevent those outages before they occur. 
(VIDEO) READ ABSTRACT |

Oracle Exadata Database Machine Warehouse Architectural Comparisons by Oracle Corporation

February 2011 - (Free Research)
Exadata is Oracle’s fastest growing new product. Much of the growth of Exadata has come at the expense of specialized data warehouse appliance vendors. These vendors have published competitive comparisons to Exadata. Continue reading the learn more. 
(DATA SHEET) READ ABSTRACT |

Guidance for Calculation of Efficiency (PUE) in Real Data Centers by APC by Schneider Electric

January 2010 - (Free Research)
Unfortunately, commonly published efficiency data is not computed using a standard methodology making it difficult to properly benchmark infrastructure efficiency in data centers. This paper explains the problem and describes a standardized method for classifying data center loads for efficiency calculations. 
(WHITE PAPER) READ ABSTRACT |

Presentation Transcript: On Implementation Trends and Lean Supply Chain Management (SCM) by E2open

April 2009 - (Free Research)
Read this presentation transcript to learn what a lean supply chain is and how it can cut costs out of your supply chain, as well as make your supply chain as efficient as possible. Learn what steps a company must take to make its supply chain lean, and the top ten technology trends to implement a lean supply chain, and more. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Best Practices in Performance Measurement and Reporting: Understanding the Global Investment Performance Standards by Advent Software, Inc

July 1967 - (Free Research)
This whitepaper, written in conjunction with Ashland Partners, explains the steps to becoming Global Investment Performance Standards compliant. 
(WHITE PAPER)

The Business Case for Enterprise VoIP by Intel Corporation

January 2008 - (Free Research)
This white paper reviews a recent study which integrated voice over Internet protocol (VoIP) into the production enterprise environment, giving employees av opportunity to experience the benefits that VoIP and unified messaging bring to the workplace. 
(WHITE PAPER) READ ABSTRACT |

The Impact of Carrier Ethernet on Service Providers by Dorado Software

September 2009 - (Free Research)
Mobile internet access and the explosive demand for high bandwidth services on mobile devices have created a pivotal point for service providers. Those providers that can meet the new demands while increasing efficiency will be able to increase their market share, while those that are not will lose ground. Read on to learn how to keep up. 
(WHITE PAPER) READ ABSTRACT |

Getting Started with Business Process Management by SoftwareAG Inc., USA

February 2009 - (Free Research)
In this whitepaper, you will learn about the different entry points for BPM, ways of ramping up process initiatives, organizational and cultural challenges that BPM practitioners face, and the critical success factors for BPM. 
(WHITE PAPER) READ ABSTRACT |

Creating Order from Chaos in Data Centers and Server Rooms by APC by Schneider Electric

February 2009 - (Free Research)
Data center professionals can rid themselves of messy racks, sub-standard under floor air distribution, and cable sprawl with a minimum of heartache and expense. This paper outlines several innovative approaches for dealing with the symptoms of chaos and for eliminating the root causes of disorder. 
(WHITE PAPER) READ ABSTRACT |

Revolution on the Network Edge by Cisco Systems, Inc.

October 2009 - (Free Research)
In this webcast, discover a new aggregation services router with the equivalent capacity of 160 standard routers. Discover how to leverage this technology to improve performance, reduce bandwidth consumption, reduce expenses and much more. 
(WEBCAST) READ ABSTRACT |

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