This white paper discusses approaches for enabling greater product agility and efficiency in credit decisions, improving customer retention and attracting a higher number of new consumers. 

By rolling out Microsoft® Windows Server® 2008 R2 with Hyper-V™ and Microsoft System Center Virtual Machine Manager on Dell™ PowerEdge™ servers, Perkins & Company consolidated servers and provided employees with virtual desktops. Learn how these solutions helped save time for IT staff, improve productivity for employees, and much more! 

This benchmarking study from ESI International identifies the trends impacting the project management function in IT industry in three areas: PMO maturity, measuring and reporting on PMO effectiveness, as well as training involvement. 

This case study highlights how a government agency used ITIL best practices in the face of ever-tightening budgets and staff resources in order to implement a Service-Oriented Architecture (SOA) for greater agility and end-user satisfaction. 

During this webcast, Claudia Imhoff, of Intelligent Solutions, and Jeff Morris, of Actuate, will discuss the top issues that business intelligence (BI) implementers must tackle to create a sustainable and maintainable self-service BI environment in 2012. 

The cost and time associated with managing desktops is rising at a time when budgets are being tightened and IT staffing is strained. This is driving interest in the use of desktop virtualization, where virtual desktop machines run on servers within the data center. Access this white paper to learn more about the benefits of desktop virtualization. 

Virtualization offers multiple ways to save money including hardware purchase, power and cooling costs over time and staff time needed when providing a test and analysis environment to name a few. 

This report from Gartner describes six distinctly different styles of "money-making CIO" that are likely to evolve between 2011 and 2020. 

Access this case study to learn how a hotel developed an application to help coordinates guest requests among employees for addressing things like getting new towels or replacing light bulbs. 

This case study highlights how one company used cutting-edge software tools and training to help streamline service management and turn it from a bottleneck into a smoothly running operation that was more responsive to users' needs but without bloating costs or stretching precious IT staff resources. 

Network Rail’s CIO, Susan Cooklin, says her biggest challenge is increasing the business literacy of her IT staff. She said the rail company faces a period of restructuring and budget pressures. 

This paper details the benefits of electronic signature systems and how they particularly assist the human resources industry.