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IDC Vendor Spotlight: Leveraging Next-Generation Service Delivery In The Cloud by CSC
January 12, 2012 - (Free Research)
Changing business requirements and customer demands are pushing cloud to the forefront. Access this exclusive report from IDC to investigate the key benefits that cloud has over traditional delivery models, current market trends, cloud offerings and challenges providers are facing.
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Simplifying Private Cloud Operations by Dell, Inc. and Intel
November 21, 2011 - (Free Research)
This IDC technology spotlight discusses the role that self-service provisioning, automation, and workload mobility management software plays in enabling IT organizations to efficiently manage private and hybrid cloud environments. In addition, it introduces a new, advanced solution that can help optimize cloud management.
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Transport, Location and Semantics by Progress Software
December 31, 2010 - (Free Research)
This paper describes how an enterprise service bus (ESB) enables interoperability at "the seven key points of mediation," which is necessary to achieve the goals of service oriented architecture (SOA): reuse and agility. It spotlights the first three points of mediation: transport, location, and semantics.
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Endpoint Data Backup and Security: The Growing Need for a Better Approach by Copiun
June 09, 2011 - (Free Research)
This Technology Spotlight discusses the key issues surrounding the changing user environment and the resulting need for improved data backup and security. Additionally, it examines the critical concerns companies face as they support occasionally connected users across a distributed network.
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Data Deduplication Approaches: Solving Today's Most Common Backup Problems by Quantum Corporation
December 01, 2008 - (Free Research)
This Technology Brief discusses different approaches to data deduplication in the market today along with the pros and cons of each, and then matches some of the most common backup problems to a recommended deduplication approach. The brief close with a spotlight on Quantum's DXi7500 enterprise disk backup and replication system
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Walk Before You Run: Incorporating Social Channels Into Your CRM Strategy by SugarCRM Inc.
November 08, 2010 - (Free Research)
Social channels are here to stay and should be part of your customer engagement strategy, as you will be required to integrate these new channels sooner, rather than later. This paper will help you build the best road map to customer success, integrating both old and new channels into your customer experience strategy.
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Lending and Credit Solution Brief by ILOG, an IBM Company
April 2008 - (Free Research)
This white paper discusses approaches for enabling greater product agility and efficiency in credit decisions, improving customer retention and attracting a higher number of new consumers.
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How to Prove, Identify and Establish Trust in E-Business by Quest Software
March 2008 - (Free Research)
This technical brief explains how you can prove the identity of the other party in an e-transaction or exchange of information and also describes why Quest’s Defender is an excellent solution to help you accomplish this.
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