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Gartner market insight: The impact of cloud computing in retail by ComputerWeekly.com
August 18, 2010 - (Free Research)
Retail, like virtually all other industries, is awash with stories about the emergence of cloud computing. Much hasbeen written about the ability to remove cost or to greatly speed up implementations.
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E-Book: How to develop an SAP data archiving strategy by Dolphin
May 18, 2010 - (Free Research)
As more businesses deal with aging SAP systems, data archiving strategies are becoming more important. Most administrators either have added storage or migrated historical data to offline storage. But simply moving old data elsewhere isn’t ideal. Read this e-book to learn how to develop successful SAP data archiving strategies and solutions.
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Best Practices for Developing SaaS ERP RFPs and SLAs by Sage Software
February 06, 2012 - (Free Research)
Developing a Software as a Service (SaaS) enterprise resource planning (ERP) request for proposal (RFP) is different from on-premise, requiring more attention to the vendor’s financial viability. In this expert guide, readers will get advice on the right questions to ask when purchasing SaaS ERP.
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Defining a Framework for Cloud Adoption by IBM
July 29, 2010 - (Free Research)
Read this paper to learn how IBM has developed a cloud computing adoption framework which establishes common definitions for cloud computing delivery models and services, illustrates the key capabilities to consider when developing cloud computing strategies, and identifies key aspects required to successfully execute that strategy.
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Securing Enterprise Clouds with Vyatta by Vyatta Inc.
December 02, 2011 - (Free Research)
In this video case study, Christopher Righter, Sr. Consultant at Capegmini, explores how to secure enterprise cloud infrastructures using Vyatta Network OS. View now as Christopher describes his experience with Vyatta in overcoming networking and security challenges for his cloud customers.
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Archiving: A Dell Point of View by Dell, Inc.
April 27, 2011 - (Free Research)
Dell has developed a customer centric strategy designed to provide customers with the right archiving solutions for their IT infrastructure. Access this paper to learn more about Dell's strategy and archiving point of view.
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The Concise Guide to E-Discovery by Google Apps
June 10, 2010 - (Free Research)
Content provided by Google. This white paper provides an introduction to the key areas involved in developing an e-discovery capability and to help organizations plan to become better prepared for the rigors of the e-discovery process. Read this informative white paper to learn more.
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Service Desk to Service Management - IT Service Management Strategies for Success by FrontRange Solutions Inc.
December 21, 2011 - (Free Research)
Access this resource for insights to help ease the transformation from service desk to service management, including the 4 requirements for an effective IT Service Management (ITSM) platform, how to develop a holistic governance framework to minimize compliance costs, and the underlying principles of the newest version of ITIL (ITIL V3).
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Interactive Guide to Customer Experience Management by Tealeaf
January 24, 2011 - (Free Research)
In this e-book, you'll hear directly from real-world customer experience management practitioners, who share some of the steps you can take today to develop an online customer experience competency. Learn how to take a disciplined approach to understanding how customers interact with your business online and removing the obstacles to their success.
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Creating and Testing Your IT Recovery Plan by QuorumLabs
December 29, 2011 - (Free Research)
Featuring tips and best practices regarding DR strategies and testing, this paper will help you define your objectives and get started developing an efficient and reliable DR solution today. You'll learn the key factors of a successful DR strategy, and learn what questions your organization should be attempting to answer during testing.
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The Social CRM Playbook by SugarCRM Inc.
August 31, 2011 - (Free Research)
This white paper will provide an outline of the broad steps you should take in building a social CRM strategy and a overview of how you can pair that strategy with technology to enable your business to practice real social CRM.
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Assessment Cross-Channel Experience Assessment by IBM
November 17, 2011 - (Free Research)
This paper offers information on rapidly developing a cross-channel strategy that reflects current customer trends and priorities, assesses a company’s Channel Capability Maturity, and helps to determine optimal future maturity needed to support the channel strategy.
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Social Media in Investment Management White Paper by Advent Software, Inc
December 05, 2011 - (Free Research)
View this paper to explore compliance challenges of the top 4 social media outlets, best practices for developing a comprehensive social media policy and more.
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5 Steps to Transforming the Data Center by Dell, Inc. and Intel
November 24, 2010 - (Free Research)
To prepare the data center for the future, you must first align people, processes and technology and develop a strategy for transformation. This paper offers 5 key steps for transforming the data center to meet evolving business needs.
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Taking on the Mobile Enterprise: Strategies for Success by Sybase iAnywhere
January 24, 2008 - (Free Research)
Join the mobility experts at Mobility Partners and Sybase iAnywhere on January 24th at 2pm ET to learn how your organization can realize competitive advantage from your investments in mobility.
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Podcast: What cloud innovators really think, a HP CLOUD Webcast by HP Software
May 20, 2011 - (Free Research)
This podcast reviews the results of a survey taken by cloud innovators and delves into five best practices to minimize the risk of introducing a cloud environment to the IT shop. Understand necessary steps to manage and secure physical, virtual, and cloud environments across the IT delivery chain and more.
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How to tackle trust management by ComputerWeekly.com
November 10, 2010 - (Free Research)
Trust, or the placing of it, is one of the key activities at the core of our human endeavours. The process of placing trust is simpler when the process is physical and proximal - that is when you can see, feel and touch that which you are about to trust.
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