Cisco Secure Wireless Office Solution for SMBs by Cisco Systems, Inc.. The Cisco Secure Wireless Office Solution consolidates all network requirements into a complete, reliable wired and wireless infrastructure. more... >> Discover more offerings from Cisco Systems, Inc..
		WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..
		Foglight - Application Management to Unify IT and the Business by Quest Software, now a part of Dell. Your applications are the lifeblood of the service that IT delivers to end users and the business. Foglight, correlates application performance data and events from the entire more... >> Discover more offerings from Quest Software, now a part of Dell.

Case Study: SSB Wind Systems, End-To-End Service Mitigates Information Risks by Iron Mountain December 31, 2012 - (Free Research) This short white paper discusses how one organisation transformed its data and records management processes through end-to-end off-site data protection and records management services.  (CASE STUDY) READ ABSTRACT |

Delivering Exceptional Information Solutions Using Dell Toad Business Intelligence Suite by Quest Software, now a part of Dell May 02, 2013 - (Free Research) According to recent research, less than 20 percent of business users are completely satisfied with the outcome of their IT projects. Consult this white paper to learn more about how you can become a trusted brand with a positive reputation.  (WHITE PAPER) READ ABSTRACT |

Next Generation Mainframe Computing by CA Technologies. December 01, 2011 - (Free Research) <p>The mainframe can enable substantial cost savings and efficiency gains, but only if effective management tactics are in place. This white paper examines the key advantages of the mainframe and offers exclusive advice for incorporating it into your overarching IT strategy.</p>  (WHITE PAPER) READ ABSTRACT |

Data Integration Platforms - Talend by Talend August 01, 2011 - (Free Research) In this white paper, Philip Howard reviews the current market for data integration platforms, paying particular attention to open source offerings from Talend.  (WHITE PAPER) READ ABSTRACT |

Detect and Survive by Guidance Software, Inc. April 15, 2010 - (Free Research) This white paper discusses why the need to forensically examine security threats is an increasingly vital tool for modern companies. It also examines leading providers of this technology, including EnCase Cybersecurity from Guidance Software.  (WHITE PAPER) READ ABSTRACT |

Considerations for Deploying Deduplication in a Small Business Environment by Quantum Corporation December 10, 2010 - (Free Research) Deduplication has been one of the hottest technologies in the storage industry for almost three years and has grown into a mainstream technology from the large enterprise down to the small business and remote office. Read this white paper to learn the important questions for SMB managers to ask.  (WHITE PAPER) READ ABSTRACT |

Disaster Got You Down? by CDW Corporation January 27, 2010 - (Free Research) The risks attached to not having a BC or DR plan are neither small nor cheap. Every good plan employs certain technologies and methodologies to limit the disruptiveness of an outage. CDW offers storage, power and networking specialists to assist with disaster recovery needs.  (WHITE PAPER) READ ABSTRACT |

Reed & Mackay harnesses analytics to save clients’ travel costs by IBM April 11, 2013 - (Free Research) View this white paper to learn more about how Reed & Mackay improved the value of their business with analytics. This successful travel company generated detailed reports for each of its clients showing the fares they paid, reductions and others cost to give examples of how the agency can assist the clients.  (WHITE PAPER) READ ABSTRACT |

The 10 Worst Practices for Technical Support and How to Overcome Them by NTR Global October 29, 2009 - (Free Research) This white paper will explore 10 of the "worst practices" that are common to customer support operations. We will discuss how these worst practices can creep in to your contact center and ways to deal with them. We will also touch on how to eliminate well‐intentioned management blunders and discuss good and bad uses of support technology.  (WHITE PAPER) READ ABSTRACT |

CW+: Open Group technical report: IT Specialist Certification (ITSC) accreditation requirements by ComputerWeekly.com October 22, 2010 - (Free Research) The Open Group IT Specialist Certification Program (the Program) is designed to validate the existence of those qualities and skills in a professional that enable the effective development, implementation, and operation of IT solutions.  (WHITE PAPER) READ ABSTRACT |

CW+: Open Group technical document: IT Specialist Certification (ITSC) Conformance Requirements by ComputerWeekly.com October 21, 2010 - (Free Research) The Open Group IT Specialist Certification Program (the Program) is designed to validate the existence of those qualities and skills in a professional that enable the effective development, implementation, and operation of IT solutions.  (WHITE PAPER) READ ABSTRACT |

Seven Questions You Should Ask Before Deploying Deduplication - Considerations for the Midrange Data Center by Quantum Corporation September 29, 2010 - (Free Research) This white paper discusses important questions for IT managers to ask as they consider deploying deduplication in a midrange data center.  (WHITE PAPER) READ ABSTRACT |

7 Questions You Should Ask Before Deploying Deduplication - Considerations for the Midrange Data Center by Quantum Corporation July 23, 2010 - (Free Research) This white paper discusses important questions for IT managers to ask as they consider deploying deduplication in a midrange data center.  (WHITE PAPER) READ ABSTRACT |

SCANA Corporation Anticipates Reduced Complexity Managing DB2 Workloads to Increase Efficiency and Grow Next- Generation Mainframe Skills by CA Technologies. July 15, 2011 - (Free Research) This white paper discusses the challenges that accompany the continued use of the mainframe. Gain insight into a tool that can improve collaboration so your retiring mainframe specialists can transfer their skills to the next generation of IT professionals.  (CASE STUDY) READ ABSTRACT |

Get Certified - Avaya Communication Manager by Global Knowledge May 08, 2013 - (Free Research) The Avaya Professional Credential Program is designed to make sure that individuals have the knowledge and skills to successfully sell, design, implement (install), and maintain Avaya products.  (WHITE PAPER) READ ABSTRACT |

Defining the 21st Century salesperson by SAP America, Inc. May 15, 2012 - (Free Research) This expert white paper from Forrester Research discusses how the role of the sales person has changed in today's digital world and the four types of salespeople in the 21st century.  (WHITE PAPER) READ ABSTRACT |

Working Smart in IT Operations: The Case for Consolidated Operations by Hewlett-Packard Company October 01, 2008 - (Free Research) This paper explores the problems IT operations can encounter in coordinating the activities of application and infrastructure specialist teams, and it proposes an approach-- consolidated operations-- designed to get incidents to the right person with the right information fast so problems can be resolved quickly, with no duplication of effort.  (WHITE PAPER) READ ABSTRACT |

End-to-End Service Management in the Virtualized Environment: Delivering on the Promises of Virtualization by Hewlett-Packard Company October 30, 2008 - (Free Research) This paper proposes an approach for IT to manage virtualized environments and shows how HP Business Service Management software enables IT operations to link specialists and specialized tools into day-to-day operations while keeping promises to business users.  (WHITE PAPER) READ ABSTRACT |

Open Group technical document: IT Specialist Certification Accreditation Policy by ComputerWeekly.com October 22, 2010 - (Free Research) A common characteristic of people-certification programs in the marketplace is that most test or validate the existence of relevant knowledge. Few reach beyond this.  (WHITE PAPER) READ ABSTRACT |

Turnover Tactics by CIO Decisions February 01, 2007 - (Free Research) Chances are these execs will be gone in five years or less. The Peace Corps' limit on staff tenure makes managing turnover an art form.  (JOURNAL ARTICLE)

Maximize Uptime of Mission Critical IT Environments by Oracle Corporation December 31, 2011 - (Free Research) Access this resource today to discover how Oracle Advanced Monitoring and Resolution enables you to deliver quality IT services and high system performance that your business demands with the least risk of downtime. Discover how you can reduce risks and make IT operations costs predictable.  (WHITE PAPER) READ ABSTRACT |

The Need to Secure All Business Communications: A competitive Overview of Major Players in the Market by Webroot December 01, 2010 - (Free Research) This Bloor Research paper offers an overview of the major players in the market for hosted email and web security services. View now to evaluate these services and explore key recommendations for selecting the right vendor for your organisations' needs.  (WHITE PAPER) READ ABSTRACT |

Why Should You Consider Procurement Outsourcing? A Holistic Approach towards Vertically Integrated to Virtually Integrated Business Process Services by Wipro Technologies January 13, 2009 - (Free Research) Procurement Outsourcing is defined as a process wherein organizations take a calculated approach of moving some of their processes around source to pay to a specialist.  (WHITE PAPER) READ ABSTRACT |

Security strategy essential to keep ahead of rapidly changing threats by ComputerWeekly.com January 27, 2011 - (Free Research) This 12-page Buyer’s Guide to Security aims to help CIOs and senior IT professionals decide when to rely on what is provided by infrastructure suppliers and when to turn to IT specialists.  (WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Geek Out on the Best Practices of a Google Apps Deployment by Google Apps January 19, 2011 - (Free Research) Read this transcript to geek out with Jim Copeland, Dan Kennedy and Marcello Pedersen, Google Apps deployment specialists, on why a "big bang" approach is earning customers accolades within their organizations.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

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