WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..
		Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..

IT Courseware by SkillSoft Corporation SkillSoft's IT Skills instruction is designed to encourage and prompt frequent learner interaction with the course content. SkillSoft maintains courseware integrity and effectiveness by offering a balance of thorough instruction, challenging practice exercises and quizzes.  (ASP & SOFTWARE PRODUCT)

All SaaS Is Not Created Equal by Oracle Corporation January 31, 2010 - (Free Research) Read this guide to learn five areas to consider when choosing a SaaS CRM solution.  (WHITE PAPER) READ ABSTRACT |

CW Special Report on Microsoft by ComputerWeekly.com January 25, 2013 - (Free Research) This 12 page special report updated for 2012 gives you the facts on Microsoft, its strategy, products and services and financial performance.  (IT BRIEFING) READ ABSTRACT |

Fast Extract for Oracle Ships on Windows by Innovative Routines International, Inc. March 27, 2008 - (Free Research) Press Release: Innovative Routines International Inc. (IRI), makers of the high-performance CoSort (www.cosort.com) data manipulation package, announces that Fast Extract (FACT) for Oracle now runs on Windows.  (WHITE PAPER) READ ABSTRACT |

Maximize Uptime of Mission Critical IT Environments by Oracle Corporation December 31, 2011 - (Free Research) Access this resource today to discover how Oracle Advanced Monitoring and Resolution enables you to deliver quality IT services and high system performance that your business demands with the least risk of downtime. Discover how you can reduce risks and make IT operations costs predictable.  (WHITE PAPER) READ ABSTRACT |

Datacenter Management Optimization with Microsoft System Center by Microsoft September 08, 2009 - (Free Research) System Center lowers the cost of delivering datacenter services through integrated, end-to-end management of physical and virtual environments, and supports the optimization of the datacenter in three primary ways. Each of these benefits, and the solutions that enable them, are discussed in this paper.  (WHITE PAPER) READ ABSTRACT |

The Demise in Effectiveness of Signature and Heuristic Based Antivirus by ComputerWeekly.com February 18, 2013 - (Free Research) Anti-virus technology is failing to protect organisations from malicious attacks. Security professionals should look at alternative strategies, the NNC group argues in this report.  (ESSENTIAL GUIDE) READ ABSTRACT |

Oracle Fusion CRM Cloud Service: The New Standard for CRM by Oracle Corporation UK Ltd February 15, 2012 - (Free Research) With Oracle CRM On Demand Desktop you can now use Microsoft Outlook as your primary CRM interface. Oracle CRM On Demand Desktop combines the best of both world, rich CRM information with intuitive Microsoft Outlook user interface sales reps are used to. Watch this video to learn how Oracle CRM On Demand Desktop can help your sales reps.  (VIDEO)

TRUMPF reduces costs by 50 percent and increases user productivity by IBM February 28, 2013 - (Free Research) Read this eye-opening case study today to learn about TRUMPF's and their outsourcing partner ORGA's recent decision to migrate from Oracle to IBM DB2 for its SAP applications. Discover the benefits they achieved.  (WHITE PAPER) READ ABSTRACT |

Oracle Fusion CRM: The New Standard for CRM Customer Video by Oracle Corporation October 25, 2012 - (Free Research) Oracle Fusion Customer Relationship Management (CRM), a component of the Oracle Fusion Applications suite, sets a new standard for CRM in sales performance management, enterprise integration, and business flexibility.  (WEBCAST) READ ABSTRACT |

Improve Datacenter Efficiency by Refreshing Sun SPARC/Solaris Servers by Oracle Corporation March 11, 2011 - (Free Research) Oracle's Tom Atwood, Senior Principal Product Director and Gary Combs, SPARC Specialist discuss how you can refresh legacy systems onto the latest server technology and take advantage of virtualization techniques to help you build an efficient, agile datacenter.  (WEBCAST) READ ABSTRACT |

Oracle’s Optimized Solution for CRM - A Business Case for Secured Siebel CRM on Oracle’s SPARC T-Series by Oracle Corporation March 16, 2011 - (Free Research) Data privacy and thefts, contractual terms and compliance requirements are issues that all need to be considered when installing a CRM system. This paper outlines how deploying Siebel CRM on Oracle's SPARC T-Series servers mitigates risk while helping maintain a low total cost of ownership by not requiring more equipment.  (WHITE PAPER) READ ABSTRACT |

Evaluating CRM Solutions: Six Ways ‘The Oracle Advantage' Benefits Your Organization by Oracle Corporation September 2008 - (Free Research) Deciding on the right CRM solution for your organization is no easy feat. This paper summarizes the key questions every organization should ask of a vendor and the ways "The Oracle Advantage" addresses each of these areas.  (WHITE PAPER) READ ABSTRACT |

Computer Weekly 6 September 2011: Download the latest issue of the UK’s leading technology publication, featuring the news, analysis and opinion that matters to IT decision-makers by ComputerWeekly.com September 2011 - (Free Research) In this week's Computer Weekly, we take an in-depth look at HP's strategic shake-up, and ask what it means for the supplier's customers and the UK IT industry as a whole. We also discuss a major research study into why IT projects go wrong, and start our latest Buyer's Guide, about business intelligence. Download the new issue now.  (EZINE)

The Era of Impatience – Clock Ticking on Paying Lip Service to Customer Experience by Oracle Corporation UK Ltd December 2012 - (Free Research) Providing an exceptional customer experience is more important than ever before, but many organizations current customer service practices fail to meet customer's expectations. Read this paper to learn 6 simple ways to enhance your service and support strategies in order to provide a better overall customer experience.  (WHITE PAPER)

Customer Experience for Marketing: Oracle Commerce Solutions by Oracle Corporation UK Ltd December 2012 - (Free Research) Today, customers hold the buying power – not marketing. In fact, research shows that 73% of customers will be loyal to brands that deliver a great customer experience. Read this paper to discover how the customer experience is driving business value and learn the 3 key principles  of delivering an exceptional experience.  (WHITE PAPER)

Oracle’s CRM Cloud Service Powers Innovation by Oracle Corporation October 2012 - (Free Research) Oracle customers, Breg, Key Energy Services, and iRobot describe how Oracle's CRM Cloud service powers innovation and drives their businesses forward.  (WEBCAST) READ ABSTRACT |

Defining the 21st Century salesperson by SAP America, Inc. May 2012 - (Free Research) This expert white paper from Forrester Research discusses how the role of the sales person has changed in today's digital world and the four types of salespeople in the 21st century.  (WHITE PAPER) READ ABSTRACT |

Extending Oracle Siebel CRM Oracle Fusion Middleware by Oracle Corporation March 2008 - (Free Research) This white paper details the benefits associated with Oracle's Siebel CRM and discusses methods for extending business processes and visibility to external customers, suppliers and service providers using Oracle Fusion Middleware today.  (WHITE PAPER) READ ABSTRACT |

Winning in Today's Environment: Six Imperatives for the Chief Sales Officer by Oracle Corporation October 2009 - (Free Research) Download the Oracle CRM White Paper, "Winning in Today's Environment: Six Imperatives for the Chief Sales Officer," to learn how you can deploy several best practices to achieve unparalleled sales success in your organization.  (WHITE PAPER) READ ABSTRACT |

Make CRM Work the Way Salespeople Do by Oracle Corporation September 2009 - (Free Research) This white paper examines how traditional CRM technologies, while valuable in helping organizations manage customers and revenues, have not really assisted the salesforce do their jobs.  (WHITE PAPER) READ ABSTRACT |

How to Migrate to Oracle 11g with Minimal Downtime by Quest Software, now a part of Dell July 2010 - (Free Research) Upgrading databases isn’t easy – in fact, performing a successful upgrade while minimizing downtime is especially difficult! Eliminate upgrade failures while reducing workflow delays – and save yourself the headaches of upgrading databases. Read this white paper today.  (WHITE PAPER) READ ABSTRACT |

The top 10 secrets to using data mining to succeed at CRM: Discover proven strategies and best practices by IBM April 2012 - (Free Research) This paper offers insight into an option that capitalizes on predictive analytics, enabling your business to target, optimize and automate your customer-centric interactions. Read this now and learn from other successful companies 10 pivotal tips - including careful planning and setting goals - that will help you craft the perfect data mining plan.  (WHITE PAPER) READ ABSTRACT |

Integration: The Critical Path to Cloud Computing by IBM May 2010 - (Free Research) Learn how to maximize the value of your cloud-based applications through rapid integration — without burdening specialist resources or resorting to custom programming – all while cutting costs by up to 80%.  (WHITE PAPER) READ ABSTRACT |

Oracle Fusion CRM Cloud Service: The New Standard for CRM by Oracle Corporation February 2012 - (Free Research) This brief webcast examines common hurdles of sales force today and introduces Oracle's Fusion Customer Relationship Management tool that is able to help you maximize revenue potential, gain a single view of your customer across the enterprise, and centralize order orchestration across multiple capture and fulfillment systems.  (VIDEO) READ ABSTRACT |

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