ModusLink: Manage and Perform End-to-End Supply Chain Processes by ModusLink. We partner with you to manage and perform end-to-end supply chain processes including demand and inventory planning for materials procurement, manufacturing, assembly, packaging, more... >> Discover more offerings from ModusLink.
		Customer Support Solution by Extraview Corporation. As a leading software customer support solution for small companies to the world's largest organizations, the ExtraView Customer Support solution features comprehensive customer more... >> Discover more offerings from Extraview Corporation.

Cameleon Commerce Suite - E-commerce and Configurator Software by Access Commerce Cameleon helps manufacturing, distribution, retail and service companies optimize complex selling and ordering processes by intelligently automating key business functions: e-commerce, electronic catalog & guided selling, product information management, product configuration, pricing & promotions, quote & proposal generation, & order management.  (ASP & SOFTWARE PRODUCT)

Communications Supply Chain Solutions Suite by ModusLink (E-mail this company) ModusLink executes comprehensive supply chain solutions and services for the Communications industry that span the entire supply chain. An outsourcing leader for more than 20 years, ModusLink has documented and standardized the its best practices into customized options offered as part of a complete Communications Solutions Suite of services.  (SERVICE)

IFS Machinery - ERP for Complex Order-Driven and Mixed-Mode Manufacturing by IFS IFS offers a proven solution for machinery manufacturers who produce, deliver & service their products based on unique customer requirements, using either predefined product configurations or custom engineering. IFS helps coordinate complex order-driven & mixed-mode manufacturing and purchasing of material.  (SOFTWARE PRODUCT)

Astea Alliance Service Management Suite by Astea International Inc. (E-mail this company) Astea Alliance service management suite integrates & optimizes business processes for Contact Center, Field Service, Depot Repair, Logistics, Professional Services, & Sales & Marketing. Astea helps organizations maximize the value of their service operations by providing comprehensive, cost-effective solutions that optimize the service enterprise.  (SOFTWARE PRODUCT)

Real-Time Field Force Optimization: Dynamic Scheduling & Dispatch as SLM Best Practice by Astea International Inc. (E-mail this company) September 2005 - (Free Research) This paper explores how the use of scheduling technology can help companies attain and extend the benefits of SLM by providing service-aware dispatching tools that can greatly improve the efficiency of technicians and dispatchers alike--simultaneously improving service levels and reducing cost. (WHITE PAPER) READ ABSTRACT |

Underpinnings of Service Excellence: Synchronizing Resource Capacity with Service Demand by SERVICEPower. March 2008 - (Free Research) This benchmark study shows that forward-thinking companies have taken strategic actions to achieve service excellence by accurately forecasting service demand and effectively planning and provisioning service resources to meet that demand. (WHITE PAPER) READ ABSTRACT |

AC Drives and Industrial AC Motors by Automation Direct AC Variable Frequency Drives (VFD): AutomationDirect carries AC variable speed drives for all your speed control applications.  (HARDWARE PRODUCT)

CDC Factory - Enterprise Manufacturing Operations Management by CDC Software - CDC Factory (E-mail this company) CDC Factory is an enterprise application for manufacturing operations management that delivers real-time OEE, finite scheduling, supplier collaboration, quality assurance and rapid maintenance response. CDC Factory manages production planning and records results of all activities in terms of rate, yield, utilization, and unit cost.  (SOFTWARE PRODUCT)

Fiber Optic Leader Sheds Light on WAN Data Protection Challenges by Silver Peak April 2008 - (Free Research) As a result of the Silver Peak-optimized WAN, Finisar employees can readily access their centralized Microsoft Exchange e-mail, Microsoft Windows file services and other applications. (CASE STUDY) READ ABSTRACT |

IT Briefing: Making the Most of OSS and Service Provider CRM by Pitney Bowes Group 1 Software June 2008 - (Free Research) This whitepaper address how service providers can improve customer relationship management (CRM) by integrating it with other operations and business support systems (OSS/BSS). Learn more about CRM in the paper. (WHITE PAPER) READ ABSTRACT |

22 Things a Domino Administrator Needs to Know About Spam – An Interview with a Spammer by Mayflower Software March 2008 - (Free Research) Spam has become more than just clutter in the inbox; it’s now the leading way to facilitate computer crimes. In this eGuide, read the answers to over 20 questions SearchDomino.com members asked a reformed spammer. (WHITE PAPER) READ ABSTRACT |

ServiceCEO for Computer and Computer Repair Service Companies by Insight Direct (E-mail this company) ServiceCEO has the right features to make running your Computer Service business much easier. It has all the job scheduling tools and customer management features you will need to improve customer service and help you get organized. It allows you to keep track of the thousands of computers and equipment, as well as the parts on that equipment.  (SOFTWARE PRODUCT)

ServiceCEO for HVAC Installation and Repair Service Companies by Insight Direct (E-mail this company) No matter what type of HVAC Service Company you run, ServiceCEO has just the right features to make running your business much easier. It allows you to eliminate a significant portion of the day-to-day drudgery involved in running a HVAC service company. It makes everything from scheduling to quoting and parts inventory management a simple task.  (SOFTWARE PRODUCT)

ERP for Service Organizations by Epicor Software Corporation. Moving beyond Professional Services Automation (PSA), Epicor for Service Enterprises is an ERP solution developed specifically mid to large sized professional service organizations. It streamlines every aspect of your business -- from bid management to engagement delivery, from resource management to project accounting and portfolio management.  (SOFTWARE PRODUCT)

IFS Applications - Supply Chain Management by IFS Increase your margins by controlling your costs and turn your strategy into reality. Our supply chain management software will enable you to master the three key disciplines of cost, availability and quality.  (SOFTWARE PRODUCT)

Ross Enterprise ERP - Enterprise Resource Planning by CDC Software - Ross Enterprise Ross Enterprise ERP business solutions from CDC Software are designed to address the unique challenges of recipe and formula-based process manufacturers. If you are in the Food and Beverage, Life Sciences, Chemicals, Metals, Natural Products, or other process manufacturing industries, Ross Enterprise ERP is designed specifically for you.  (SOFTWARE PRODUCT)

InfinityQS ProFicient by Infinity QS InfinityQS ProFicient suite of software offers extensive functionality, allowing you to chart and analyze data in a way that's most meaningful to you.  (SOFTWARE PRODUCT)

Re-architecting Your Virtual Environment: Analysis tools and platform decisions by Insight and Sun Microsystems, Inc. August 2008 - (Free Research) Chris Wolf talks about the tools that are used to increase virtual server performance. Later, virtualization platform decision points are covered with emphasis on OS and application compatibility and support, high availability, automation and management. (VIDEOCAST) READ ABSTRACT |

IT Governance in an IBM Lotus Software Environment by Sherpa Software August 2008 - (Free Research) In this webcast, Lotus Notes Domino compliance expert Christopher Byrne will focus on what IT Governance is, what it means, and how it relates to your IBM Lotus Software Environment. (WEBCAST) READ ABSTRACT |

Supply Chain Solutions Suite for Storage Manufacturers by ModusLink (E-mail this company) ModusLink executes comprehensive supply chain solutions and services for the Storage industry that span the entire supply chain. An outsourcing leader for more than 20 years, ModusLink has documented and standardized its best practices into customized options offered within a complete Storage Solutions Suite of services.  (SERVICE)

APPLICATION READY NETWORK GUIDE: ORACLE APPLICATION SERVER 10g by F5 Networks (E-mail this company) April 2008 - (Free Research) Oracle is the world’s leading supplier of software for information management, and the first software company to develop and deploy 100% internet-enabled enterprise software across its entire product line. F5 and Oracle have collaborated on delivering market-leading Application Delivery Networking solutions. (WHITE PAPER) READ ABSTRACT |

Visiprise Manufacturing Operations Solution by Visiprise Visiprise provides a unique advantage to manufacturers by delivering the next power in business solutions for integrating manufacturing operations.Visiprise gives manufacturers a direct route to improved operations and profits.  (SOFTWARE PRODUCT)

Visiprise Process Planning Solution by Visiprise Visiprise Computer-Aided Process Planning (Visiprise CAPP), part of the Visiprise Process Planning solution, defines the manufacturing or assembly plan for the machining or fabrication of parts, sub-assemblies, final assemblies, and tooling, as well as the definition of the quality assurance process.  (SOFTWARE PRODUCT)

Gartner Toolkit Case Study: Successful PC Life Cycle Management Implementation by matrix 42 June 2008 - (Free Research) The company took the desktop refresh as an opportunity to review its PC life cycle management tools and processes and selected Empirum from matrix42 for inventory, license management, software/patch distribution and client backup. (CASE STUDY) READ ABSTRACT |

Sage Master Builder Product Overview by Sage Software. April 2007 - (Free Research) Sage Master Builder features industry-specific functionality that addresses all phases of your construction business “profit cycle” -- estimating, production, accounting, and analysis in one system. (WHITE PAPER) READ ABSTRACT |

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