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Smart-UPS Features and Benefits Overview

by APC by Schneider Electric

April 25, 2012 - (Free Research)
<p>Access this video to learn about the benefits of using an effective UPS to protect your servers and other network devices from surges, spikes, blackouts and more.</p> 
(VIDEO) READ ABSTRACT |

Preserve Customer Experience Consistency and Loyalty in a Multi-Sourced Contact Center by Genesys

June 05, 2014 - (Free Research)
Many organizations are taking a multi-sourcing approach to contact center services, but it doesn't come without its risks -- what should you look out for? Find out in this white paper, and learn how you can avoid the perils of lackluster service and disappointing cost savings with a common hosted contact center platform. 
(WHITE PAPER) READ ABSTRACT |

Executive Insight: Multi-Sourcing in the Call Center by inContact

February 20, 2009 - (Free Research)
This paper examines how many executives are beginning to understand that cutting cost by outsourcing call center operations isn't always the best solution. Learn how "cheaper" often comes at the expense of "better". 
(WHITE PAPER) READ ABSTRACT |

Contact Centers for Dummies by Avaya Inc.

November 2008 - (Free Research)
This guide provides a high-level approach to the different methodologies with lots of information not only on running contact centers, but also on implementing technology in contact centers in a profitable way. 
(BOOK) READ ABSTRACT |

IT Handbook: The Promise and Perils of Open Source Clouds by SearchCloudComputing.com

May 2013 - (Free Research)
In this handbook on open source and the cloud, we look at open source options, the benefits and liabilities, as well as the pros and cons of proprietary models. Explore some of the key issues shaping the market, the tools available and how data centers make use of and contend with open source issues. 
(EBOOK) READ ABSTRACT |

The Perfect Storm - Why Now Is The Time For Open Source by Red Hat and Intel

June 2009 - (Free Research)
Open source is recognized for its ease of use, high performance, and affordability, especially amidst turbulent economic conditions. The high value of open source, coupled with economic and organizational pressure, represents a "perfect storm" for CIOs, giving them the opportunity to deploy high-performing, cost-effective open source solutions. 
(WHITE PAPER) READ ABSTRACT |

Integrate Beyond the Data Center with an Open Source ESB by Red Hat

February 2013 - (Free Research)
Every company has their own integration needs -- and not all integration tools are customizable. Fortunately, this white paper introduces a small-footprint, open source enterprise service bus (ESB) that can be deployed in various configurations in order to meet your integration requirements. 
(WHITE PAPER) READ ABSTRACT |

Open Source Integration Software in the Enterprise by Red Hat

March 2013 - (Free Research)
Check out this informative resource for key deployment criteria of open source software and learn how you can leverage open source software for a variety of integration projects, including data center integration, SOA initiatives, and middleware strategies. 
(WHITE PAPER) READ ABSTRACT |

Enterprise Strategy Group (ESG) Report: Today's Information Access Requirements Outpace Open Source Search Options by Attivio, Inc.

March 2010 - (Free Research)
This paper examines the new information access functionality and administrative requirements - including enterprise concerns for scalability, high availability, and fault tolerance - while measuring the ability of current open source alternatives to meet these demands. This report also explores the financial aspects of open source search adoption. 
(ANALYST REPORT) READ ABSTRACT |

Migrating From UNIX/ RISC To Red Hat Enterprise Linux® On Intel® Processor-Based Servers by Red Hat and Intel

August 2009 - (Free Research)
Red Hat Enterprise Linux running on Intel® processor-based servers is helping companies cut TCO by up to 50 percent and more versus comparable UNIX/RISC solutions, while providing a better foundation for growth. This white paper outlines the key benefits of migration and provides a step-by-step guide to conducting a successful transition. 
(WHITE PAPER) READ ABSTRACT |

Inside Data Center Power by SearchDataCenter.com

July 2013 - (Free Research)
The world of IT may be changing rapidly, but every data center still needs power. Improve your data center's energy efficiency with updates to power usage measurement, cooling and electrical design. 
(EBOOK) READ ABSTRACT |

Unified Physical Infrastructure (UPI) Strategies for Thermal Management by Panduit

January 2010 - (Free Research)
This white paper demonstrates how air sealing grommets can be used to close raised floor cutout spaces and improve data center cooling efficiency. Solutions that achieve the highest level of sealing effectiveness support network uptime goals by contributing to maximum cooling efficiency and providing superior cable management. 
(WHITE PAPER) READ ABSTRACT |

Open Source in the Next Computing Wave by Red Hat and JBoss

January 2009 - (Free Research)
The current economic climate is forcing more systematic thinking about costs in general, including those associated with overall complexity and the security and resiliency of large distributed infrastructures. These trends intersect in powerful ways; a new wave of computing is gathering momentum as a result. And open source is playing a major role. 
(WHITE PAPER) READ ABSTRACT |

A Guide to Lower Database TCO by Sun Microsystems, Inc.

May 2008 - (Free Research)
In this white paper, you'll learn how organizations such as Sabre Holdings, Cox Communications, and NASA have improved database reliability, performance and TCO using MySQL. You'll also see how these techniques can apply in your organization. 
(WHITE PAPER) READ ABSTRACT |

The Messy Costs of Multi-vendor Management by Dimension Data

January 2014 - (Free Research)
This whitepaper covers the problems of a multi-vendor data center and offers a solution to help you drive innovation. 
(WHITE PAPER) READ ABSTRACT |

11 Questions Every CIO Should Ask Their IT Manager by Red Hat and JBoss

June 2009 - (Free Research)
What is your IT really costing you? Could you be doing more with the technology you have? Could you reduce costs and provide better service to your organization? Read Red Hat's suggestions on "11 Questions Every CIO Should Ask Their IT Manager", and how Red Hat open source solutions can help. 
(WHITE PAPER) READ ABSTRACT |

Using enterprise architecture to develop a blueprint for improving your energy efficiency and reducing your carbon footprint by IBM

December 2008 - (Free Research)
This whitepaper is about enterprise architecture as it pertains to finding and maximizing the business value in greener operations. Higher energy efficiency and a smaller carbon footprint are obvious areas of interest for any business, but how do you balance these goals with productivity, customer service, and all your other business concerns? 
(WHITE PAPER) READ ABSTRACT |

Solihull Council Marks a Decade with Red Hat Open Source Technology , Saving over £1 Million by Red Hat and HP

April 2013 - (Free Research)
In this informative paper, learn why a government industry has relied on the same Linux solution for the past ten years, using an open source model to simplify software and hardware implementations, reduce costs, and more. 
(WHITE PAPER) READ ABSTRACT |

Enhancing Interaction Center ROI in Turbulent Economic Times by SAP America, Inc.

April 2009 - (Free Research)
Interaction center managers, along with their counterparts in sales, marketing, and service, are being asked to deliver greater value on shoestring budgets. While the conventional reaction in tough economic times is to simply cut costs and services, the nature of the current downturn indicates that austerity measures of the past won't work today. 
(WHITE PAPER) READ ABSTRACT |

Cutting Costs with Greener IT by Wipro Technologies

October 2009 - (Free Research)
The tools for assessing enterprise-level green practices have evolved from do-it yourself Excel spreadsheets to elaborate carbon accounting software suites available on a subscription basis. By first determining a baseline, organizations can set clear goals for adopting greener IT practices. 
(WHITE PAPER) READ ABSTRACT |

HP BladeSystem and the Sesame Street Characters Help Educate Children Online by HP & Intel®

May 2011 - (Free Research)
This case study provides details of real-world best practices in IT consolidation to turn a data center from a burdensome cost center to a strategic asset with robust security, enhanced business continuity and reduced operating expenses. 
(CASE STUDY) READ ABSTRACT |

For Savings, IT Must Recharge Its Approach to Power Usage by SearchDataCenter.com

April 2014 - (Free Research)
The world of IT may be changing rapidly, but every data center still needs power. Improve your data center's energy efficiency with updates to power usage measurement, cooling and electrical design. 
(EBOOK) READ ABSTRACT |

Democratizing the ESB by Talend

August 2011 - (Free Research)
Open source enterprise service bus (ESB) solutions are becoming viable enterprise-level choices for organizations looking to leverage ESB integration capabilities. 
(WHITE PAPER) READ ABSTRACT |

Call Centre Transformation: Turning Customer Experience Into Profits by SAP AG

December 2007 - (Free Research)
Call centres have been constantly evolving since the last third of the twentieth century. This evolution will continue as innovative information technology and shifting forces of competition drive call centre transformation. Customer interaction has become an important source of differentiation for organisations. Learn more in this white paper. 
(WHITE PAPER) READ ABSTRACT |

Hybrid Energy: What to consider when tapping into alternative energy at the cell site by Emerson Network Power

November 2012 - (Free Research)
This whitepaper details the value of hybrid energy sources in making your organization more energy efficient. 
(WHITE PAPER) READ ABSTRACT |

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