Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..
		WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..

Big Data in the Insurance Industry by IBM March 31, 2012 - (Free Research) In this resource, get an in-depth look at how insurers can leverage the volume, velocity, and variety of both structured and unstructured data. Discover the necessary first steps to implementing a big data analytics strategy and explore a variety of use cases for big data within the insurance business.  (WHITE PAPER) READ ABSTRACT |

FlexiCapture Drives Business For the Insurance Industry by ABBYY February 23, 2011 - (Free Research) Insurance agents across the country are saving time, saving money and writing more business using AppReader: The automated form conversion solution that allows applications to upload instantly to carrier systems, regardless of agency management system. Read on and find how how AppReader can benefit your business.  (WHITE PAPER) READ ABSTRACT |

ABBYY FlexiCapture Engine Drives Business For the Insurance Industry by ABBYY May 07, 2012 - (Free Research) Access this case study to read about how an insurance company leveraged an automated conversion strategy to upload applications almost instantly to their management system. Discover how you can implement a similar system to facilitate the automation of submitting application forms.  (CASE STUDY) READ ABSTRACT |

Turning the Compliance Challenge into a Business Advantage by SAP America, Inc. September 18, 2008 - (Free Research) New rules have spawned an army of consultants, vendors and solutions to address the "compliance" problem. Read this paper to learn how to turn the compliance challenge into a business advantage.  (WHITE PAPER) READ ABSTRACT |

The Tortoise and the Hare: A Tale of Document Management in Insurance and Banking (By Aberdeen Group) by Kofax, Inc. March 31, 2012 - (Free Research) A 2012 survey of 30 insurance and 29 banking organizations took a closer look at how both these organizations are dealing with capture, processing, management, and securing of both paper documents and the resulting unstructured data files. Continue on for findings and recommendations.  (RESOURCE) READ ABSTRACT |

Penn National Insurance: Real-Time Documents Provide Faster Time to Market with a Personal Touch by Exstream Software April 2008 - (Free Research) Penn National Insurance wanted to deploy a single, comprehensive infrastructure for its batch and real-time document applications. Exstream Software's Dialogue enterprise personalization solution met this goal, improving time to market ...  (CASE STUDY) READ ABSTRACT |

Insurance 2020: Innovating beyond Old Models by IBM Line of Business June 2008 - (Free Research) Podcast discusses the strategic challenges insurance companies will face in the insurance marketplace of the future and shares ideas for moving from today's realities to tomorrow's potential.  (PODCAST)

Telematics: How Big Data Is Transforming the Auto Insurance Industry by SAS Institute Inc. March 2013 - (Free Research) Telematics could be a revolutionary change to the automobile insurance sector. This white paper discusses the pros and cons of using telematics and the business case for making thes updates in the auto industry.  (WHITE PAPER) READ ABSTRACT |

Large Insurance Provider Automates Invoice Disputes by IBM December 2010 - (Free Research) Read this case study to learn how this insurance provider then turned to Teamworks. With Teamworks they were able to implement a process that automates routing of disputes, streamlines research timelines, and gives managers control of all disputes being processed. Learn all of the benefits this insurance company reaped from deploying Teamworks.  (CASE STUDY) READ ABSTRACT |

Modelling the Insurance Enterprise by ComputerWeekly.com February 2013 - (Free Research) This report from the Open Group is aimed at managers, architects, and designers that serve the insurance industry or have an interest in integrating the TOGAF and ArchiMate standards.  (ESSENTIAL GUIDE) READ ABSTRACT |

HCL Insurance BPO Services Transforms Its Mainframe Environment to Reduce Costs by 75% and Improve Service Performance by Micro Focus, Ltd October 2009 - (Free Research) Following a Business Process Outsourcing agreement for the administration of Life and Pension products, HCL Insurance BPO Services, undertook a full analysis of the inherited infrastructure. A risk was identified with the third party mainframe used to host its CAPSIL insurance application.  (CASE STUDY) READ ABSTRACT |

Aligning Business and Insurance Technology, 2007 P&C Technology Survey Results by Fiserv Insurance Solutions April 2008 - (Free Research) In May 2007, Fiserv Insurance Solutions surveyed IT leaders at some of the leading property & casualty insurance carriers in the United States. From our second annual survey we see new trends developing and others that continue because of their...  (WHITE PAPER) READ ABSTRACT |

Averting Catastrophe: How Real-Time Location Intelligence Can Mitigate Exposure and Better Manage Risk by Pitney Bowes Group 1 Software April 2008 - (Free Research) What is location intelligence? From an actuary perspective, it's the accessment of risk based on the physical location of real estate. This paper examines how location intelligence links data to precise physical coordinates.  (WHITE PAPER) READ ABSTRACT |

Reputational risk and IT in the insurance industry by IBM May 2013 - (Free Research) Today's insurance industry is beginning to pay closer attention to the links between IT failures and reputational damage. This resource demonstrates how IT risk can jeopardize productivity, damage customer relationships and ultimately erode trust in your organization.  (WHITE PAPER) READ ABSTRACT |

ImageMC++ by Viking Software Solutions ImageMC++ is a highly advanced solution designed to maximize the auto-adjudication of claims. The rapid availability of electronic image and data, coupled with extensive rules-base processes, accelerates the handling of those claims that do not immediately auto-adjudicate and improves the efficiency of customer service functions.  (SOFTWARE PRODUCT)

Decision Management Smarter Insurance Processes by IBM July 2011 - (Free Research) With varying compliance demands, change is the mainstay of the insurance industry. There are constant alterations to underwriting, rating, claims processing, fraud detection and billing. Read this case study of the Traveler's implementation of a business rules management system to effectively improve all of their processes.  (CASE STUDY) READ ABSTRACT |

Case Study: London Life Insurance by Pitney Bowes Business Insight July 2010 - (Free Research) London Life Insurance needed to move quickly after it acquired Prudential Insurance’s entire Canadian business operations. London Life wanted to welcome its new client base and maintain its reputation for providing superb customer service. Read on to learn how a new document composition solution allowed for keeping pace with its expanding business.  (CASE STUDY) READ ABSTRACT |

Creating Stickiness in the Insurance Industry by Thunderhead January 2011 - (Free Research) With the economy being shaky, the insurance industry has a problem. Customers are increasingly shopping around and making complex demands. Learn how to achieve loyalty in a shaky industry.  (WHITE PAPER) READ ABSTRACT |

Protecting Customer Data: Moving Beyond Compliance by Voltage Security, Inc. March 2012 - (Free Research) The insurance industry has experienced unprecedented levels of change that has driven the need to secure customer and corporate data – beyond what is required for NAIC compliance. This resource offers key guidance for tackling the security challenges of this changing environment and how to ensure comprehensive data protection.  (WHITE PAPER) READ ABSTRACT |

Insurance Providers Accelerate Business Performance with Sybase IQ by Sybase, an SAP company August 2011 - (Free Research) In today’s market, healthcare insurance providers face unprecedented challenges. Customer demands have never been greater and regulatory pressures have never been more pervasive. Access this white paper to learn about a server for data warehousing and analytics that supports complex queries and reporting.  (WHITE PAPER) READ ABSTRACT |

Leading Insurance, Financial and Banking Services Provider Replaces Citrix with Ericom's Server Based Computing Solution by Ericom Software May 2008 - (Free Research) Western Financial group was facing a challenge to provide insurance brokers with remote access from the organization's core insurance application running on Windows terminal Servers, so to overcome this issue they moved on to Ericom.  (WHITE PAPER) READ ABSTRACT |

e-Brief: Impact Insurance by Kofax, Inc. March 2013 - (Free Research) The insurance industry is facing the demand to support growth and profitability, increase focus on the customer, and develop new data capabilities to support regulatory demands and other business imperatives. This paper explores enterprise capture technologies to accelerate their information management and leverage the power of mobile and the web.  (WHITE PAPER) READ ABSTRACT |

Webinar - Customer Engagement in 2013; The Mobile and Web Data Acquisition Imperative by Kofax, Inc. November 2012 - (Free Research) Access this in-depth webinar to learn the current customer engagement industry trends, customer requirements, and goals of those in the insurance sector.Continue on to explore the business drivers and strategic responses surrounding the top ten technology initiatives for insurance.  (WEBCAST) READ ABSTRACT |

Next Practices in Insurance: Driving Growth with Better Customer Engagement by Kofax, Inc. December 2012 - (Free Research) This in-depth resource to discover how innovative insurers are adopting customer-centric practices, such as new capture-enabled technologies to automate and expedite claims processing and customer service. Find out how you can benefit from the adoption of capture technologies within your organisation.  (WHITE PAPER) READ ABSTRACT |

CRM Solutions For The Finance And Insurance Industries by SAP America, Inc. February 2011 - (Free Research) Read this report to learn how Forrester Research rated 24 CRM solutions in terms of their strengths and weaknesses in supporting four key cross-functional processes in the finance and insurance industry.  (WHITE PAPER) READ ABSTRACT |

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