Cisco ASA 5500 Series by Cisco Systems, Inc.. The Cisco® ASA 5500 Series Business Edition is an enterprise-strength comprehensive security solution that combines market-leading firewall and optional content security capabilities, more... >> Discover more offerings from Cisco Systems, Inc..

Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc. The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory.  (SOFTWARE PRODUCT)

Converged Video Network Security by Alcatel-Lucent August 2008 - (Free Research) Internet Protocol Television (IPTV) has created new opportunities for traditional voice and data carriers, the technology also comes with a high level of risk due to attacks by fraudsters and hackers. Read this paper and learn how to protect yourself.  (WHITE PAPER) READ ABSTRACT |

Heading for convergence by Dell, Inc. and Intel® September 2012 - (Free Research) Access this exclusive source to learn how your business can increase efficiency in you data center using converged infrastructures.  (WHITE PAPER) READ ABSTRACT |

Using Voice over IP (VoIP) in Mobile Networks by Global Knowledge June 2011 - (Free Research) While the technology that supports VoIP has been present since the mid-1990s, the ability to quickly alternate between VoIP and circuit-switched networks has come into prominence in the last few years. Access this white paper for a full history and overview of the current mobile communications landscape.  (WHITE PAPER) READ ABSTRACT |

Gartner Report: Dell's Data Center Strategy: From Chassis to Fabric-Based System by Dell, Inc. and Intel® June 2012 - (Free Research) This resource details a fabric-based infrastructure solution that optimizes data center efficiency and agility. Uncover the impacts and recommendations when considering a converged infrastructure strategy for your IT environment.  (WHITE PAPER) READ ABSTRACT |

Overcoming IP Telephony Performance Issues in a Converged Network by Global Knowledge August 2009 - (Free Research) In this white paper, we are going to discuss the application of QoS to networks with media flows installed within them, such as voice and video. We'll see that it is very unnatural for voice to even exist on a data network, because it was never designed to do so.  (WHITE PAPER) READ ABSTRACT |

WAN Optimization Best Practices for the Hyperconverged Enterprise Network by Riverbed Technology, Inc. May 2013 - (Free Research) Hyperconvergence is defined as the state of a network that follows the adoption of modern computing initiatives. Now organizations can embrace each and every modern computing initiative with confidence, and build a hyperconverged enterprise network into strategic corporate asset by implementing WAN optimization best practices.  (WEBCAST) READ ABSTRACT |

Cisco Training: June – December 2010 by Global Knowledge July 2010 - (Free Research) In this training guide you’ll learn: Routing and Switching, Unified Communications and Contact Center, Security, Data Center and Storage, Unified Wireless, Optical Networking, Service Providers and so much more.  (TRAINING GUIDE) READ ABSTRACT |

Voice Architectures and Deployment Models by Global Knowledge December 2008 - (Free Research) Telephony design requires a solid understanding of the drivers for Voice over IP, corporate policies for infrastructure design, and telephone components.  (WHITE PAPER) READ ABSTRACT |

Exchange Server 2007: What to Expect by Global Knowledge January 2006 - (Free Research) Microsoft Exchange Server 2007 has been designed to meet the tough challenges for a corporate communication solution and provides a rich feature set that users can access through a variety of different interfaces and devices.  (WHITE PAPER) READ ABSTRACT |

Benefits of Unified Messaging in Exchange Server 2007 by Global Knowledge December 2008 - (Free Research) Unified Messaging integrates different streams of communication (e-mail, fax, video, SMS, voice, etc.) into a single, or, unified message store, that is accessible from a wide range of different devices.  (WHITE PAPER) READ ABSTRACT |

Amplify Teams: Amplify collective effort. Dramatically improve performance by Siemens Enterprise Communications October 2012 - (Free Research) Uncover the key pillars and technologies available today that can help dramatically improve team performance within your dispersed enterprise.  (WHITE PAPER) READ ABSTRACT |

Get Certified - Avaya Communication Manager by Global Knowledge May 2013 - (Free Research) The Avaya Professional Credential Program is designed to make sure that individuals have the knowledge and skills to successfully sell, design, implement (install), and maintain Avaya products.  (WHITE PAPER) READ ABSTRACT |

CallPilot Manager - Server Settings Link by Global Knowledge April 2013 - (Free Research) One of the most underused links within Avaya CallPilot Manager is the Server Settings. link. With this link you can complete a number of tasks - read this whitepaper to learn what!  (WHITE PAPER) READ ABSTRACT |

Getting Started with Cisco Unified Communications Technologies by Global Knowledge April 2013 - (Free Research) The shift from traditional telephony to Unified Communications (or VoIP) requires an understanding of "old world" technologies – and how they relate to "new world" technologies – to ensure success. View now to learn more!  (WHITE PAPER) READ ABSTRACT |

Winning the Customer Service Battle... In the Cloud by Siemens Enterprise Communications April 2013 - (Free Research) Poor customer service is a costly business practice. The time to differentiate your customer service strategy is now – and the cloud can help. View now to learn about cloud contact centers and how they can benefit your business.  (WHITE PAPER) READ ABSTRACT |

Top Ten Enterprise Communications Predictions for 2013 by Siemens Enterprise Communications December 2012 - (Free Research) This resource aims to explore what the future of enterprise communications holds by detailing the top ten predictions for 2013 and what they will mean for your communications strategy.  (WHITE PAPER) READ ABSTRACT |

Our New Global Research Shows Untapped Potential by Siemens Enterprise Communications April 2013 - (Free Research) In this brief yet informative resource, uncover statistics from a recent survey exploring distributed teams, collaboration technologies, user frustrations, and more!  (WHITE PAPER) READ ABSTRACT |

Vibrant Conversations: Unleash the Potential of Your Virtual Teams by Siemens Enterprise Communications April 2013 - (Free Research) Read this white paper that presents the Vibrant Conversations solution that will enhance your virtual team's performance, instead of hindering collaboration and productivity like many disparate communications tools in the market.  (WHITE PAPER) READ ABSTRACT |

Top 10 reasons customers choose Siemens Enterprise Communications to help transform their business by Siemens Enterprise Communications April 2013 - (Free Research) This white paper presents the top ten reasons why your peers chose a particular enterprise communications provider to meet their unique and changing communications needs.  (WHITE PAPER) READ ABSTRACT |

Cisco Telepresence Zones by Global Knowledge April 2013 - (Free Research) The concept of zones in Cisco TelePresence products is confusing to many people; but this white paper should clear up some of the confusion.  (WHITE PAPER) READ ABSTRACT |

Password Change Service - Avaya CallPilot by Global Knowledge March 2013 - (Free Research) Administrators spend a lot of their time simply resetting passwords for users who have gotten locked out of their mailboxes because they forgot their password. This white paper shows an administrator how to set up and utilize Password Reset Service, introduced with CallPilot Release 5.  (WHITE PAPER) READ ABSTRACT |

Roadmap to UC Projects that Reap Rewards by SearchUnifiedCommunications.com E-Books November 2009 - (Free Research) This e-book provides a roadmap for building a unified communications business case and offers practical strategies for implementing short-term projects with long-term payback, establishing metrics for ROI evaluation, and setting the stage for adoption of richer collaboration capabilities in the future.  (EBOOK) READ ABSTRACT |

FINRA: Compliance Guide Social Networks, Web 2.0 and Unified Communications by FaceTime Communications September 2010 - (Free Research) This whitepaper sets out some of the key rules, guidelines and associated risks for FINRA member firms and suggests ways that organisations can use technology to protect themselves and their RRs. In addition, it looks at some of the other issues that enterprises may encounter when enabling the new internet.  (WHITE PAPER) READ ABSTRACT |

E-guide: Integrating video conferencing with UC: What you need to consider by Thawte Inc. May 2011 - (Free Research) This SearchUnifiedCommunications.com e-guide discusses why video conferencing integration is a logical addition to your UC system and offers best practices for implementation.  (EGUIDE) READ ABSTRACT |

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