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The Top 9 Ways to Improve Customer Loyalty and Engagement by Allegiance

January 2008 - (Free Research)
Customer loyalty is a critical way to retain more of your customers and grow your business faster. Explore these nine principles to foster a culture of greater loyalty and engagement and you will see immediate profits. 
(WHITE PAPER) READ ABSTRACT |

Wealth Management Firms Choose CRM to Improve Productivity and Client Service by Microsoft

August 2009 - (Free Research)
To more clearly understand how wealth management firms are using Microsoft Dynamics CRM, Microsoft turned to IT advisory firm Mainstay Partners for an independent assessment. Mainstay Partners interviewed a number of firms to identify the measurable benefits they have achieved through deploying Microsoft Dynamics CRM. 
(WHITE PAPER) READ ABSTRACT |

Microsoft Dynamics: Empowered People, Simplified Processes, and Connected Ecosystems by Microsoft

August 2010 - (Free Research)
This white paper provides an overview of how companies can use the capabilities in Microsoft® Office 2010 and Microsoft SharePoint® Server 2010 with Microsoft Dynamics to achieve these goals. 
(WHITE PAPER) READ ABSTRACT |

Convergence of Sales and Marketing by Neolane Inc.

October 2008 - (Free Research)
This report explores the integration of marketing and sales technologies (CRM, marketing automation, email marketing, web analytics, etc.). 
(WHITE PAPER)

Transforming the Help Desk with Remote Support Services by LogMeIn, Inc.

July 2011 - (Free Research)
This whitepaper looks at the challenges and solutions for providing technical support to customers. Learn about a support solution offering full support to customers remotely while tracking end-user feedback for start-ups to large organizations. 
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NetApp’s Crafty Acquisition of Akorri Will Be Boon to Users — and Not Just NetApp Users by NetApp

March 2011 - (Free Research)
Read this white paper to learn more about the acquisition of Akorri Networks, Inc. by NetApp. and the ways in which this merger is helping to provide customers with new virtualization technologies. 
(WHITE PAPER) READ ABSTRACT |

Going Mobile: Developing an Application Mobilization Plan for Your Business by BlackBerry

June 2008 - (Free Research)
The BlackBerry Enterprise Solution is a comprehensive platform, designed to meet your organization's needs to mobilize enterprise applications and systems. 
(WHITE PAPER) READ ABSTRACT |

Controlling Application Data Growth in the IBM z/OS Environment by IBM

December 2008 - (Free Research)
This white paper explains how the IBM® Optim™ Data Growth Solution for z/OS offers proven capabilities that align the management of application data with your business objectives to maintain z/OS service levels and control costs. 
(WHITE PAPER) READ ABSTRACT |

Speech Analytics: The Simple Definition by Calabrio, Inc.

June 2011 - (Free Research)
What is "Speech Analytics," exactly, and why is it important? Find out how the latest wave of Speech Analytics offerings are used in call center communication today and what the benefits are. 
(WHITE PAPER) READ ABSTRACT |

Plantronics UC Toolkit Deployment FAQ by Plantronics

February 2011 - (Free Research)
The Plantronics UC Toolkit, Deployment FAQ provides insight to typical questions IT organizations must consider regarding the physical deployment of UC audio devices. “What are key things I should consider during deployment? What and how should I communicate to users? How do I best prepare my IT organization?” are key topics covered in this FAQ. 
(WHITE PAPER) READ ABSTRACT |

Network virtualization FAQ by SearchSecurity.com

April 2012 - (Free Research)
Access this e-guide to find answers to the most frequently asked questions about network virtualization. Learn how your organization can see benefits like cost savings, rapid provisioning and scalability. 
(EGUIDE) READ ABSTRACT |

Plantronics UC Toolkit Planning FAQ by Plantronics

February 2011 - (Free Research)
The Plantronics UC Toolkit, Planning FAQ addresses the most common questions IT organizations raise when planning UC audio device deployments.   
(WHITE PAPER) READ ABSTRACT |

Plantronics UC Toolkit Trial FAQ by Plantronics

February 2011 - (Free Research)
The Plantronics UC Toolkit, Trial FAQ provides responses and direction to the typical questions IT organizations raise during the trial and evaluation of UC audio devices.   
(WHITE PAPER) READ ABSTRACT |

Plantronics UC Toolkit Adoption FAQ by Plantronics

February 2011 - (Free Research)
The Plantronics UC Toolkit, Adoption FAQ addresses the top questions IT organizations raise to help achieve maximum employee adoption of UC audio devices.  Included are responses to vital questions such as “How can I accelerate ongoing and increased adoption rates? How do I measure adoption success? What can I do to show success to management?” 
(WHITE PAPER) READ ABSTRACT |

Plantronics UC Toolkit Evolve FAQ by Plantronics

April 2011 - (Free Research)
UC audio device integration can be daunting for managers if they don’t have the right tools. This paper discusses a 5 step process for device adoption, providing responses to typical questions IT organizations raise during the evolution stage of your implementation. 
(WHITE PAPER) READ ABSTRACT |

Data Deduplication FAQ by Quantum Corporation

August 2010 - (Free Research)
Will you be able to achieve the huge data reduction ratios that data deduplication vendors are touting? In this FAQ guide, analyst Jerome Wendt answers the most common data deduplication questions he's hearing today. 
(EGUIDE) READ ABSTRACT |

Email archiving FAQ by Symantec Corporation

November 2012 - (Free Research)
This exclusive FAQ guide has expert answers to 6 email archiving questions and addresses topics like the pros and cons of managed email archiving services, bandwidth requirements and more. 
(EGUIDE) READ ABSTRACT |

FAQ Guide: Virtual Server Backup FAQ by CommVault Systems, Inc.

February 2012 - (Free Research)
How much are virtualized server environments affecting backup processes? In this transcript, Mark Bowker, analyst with the Enterprise Strategy Group, answers the most common questions about virtual server backup from storage administrators. 
(EGUIDE) READ ABSTRACT |

FAQ Guide: Tape Vaulting: Best practices to consider for offsite tape storage by Iron Mountain

May 2011 - (Free Research)
In this FAQ Guide, David Chapa, senior analyst at the Enterprise Strategy Group, discusses some best practices for tape vaulting. Find out the costs of tape vaulting services, how offsite tape storage costs are determined, how to negotiate your SLAs, and whether or not you should encrypt your tapes before you ship them offsite. 
(EGUIDE) READ ABSTRACT |

FAQ Guide: Regulatory Compliance Issues Drive Some IT Shops to Data Archive Appliances by IBM

September 2011 - (Free Research)
Check out this SearchStorage.com FAQ guide to learn about the latest developments and the evolution of data archiving technology, the key characteristics of different appliances and more. 
(EGUIDE) READ ABSTRACT |

Disaster Recovery Services FAQ for Resellers by IBM

June 2011 - (Free Research)
In this SearchStorageChannel.com FAQ Guide on disaster recovery services, ESG analyst Bob Laliberte discusses several important disaster recovery trends - including greater use of virtual tape libraries and disk-based backups - and the impact these trends will have on resellers and service providers. 
(EGUIDE) READ ABSTRACT |

Presentation Transcript: FAQ - How server virtualization benefits disaster recovery by Dell, Inc. and Intel®

April 2011 - (Free Research)
Server virtualization presents some interesting implications for disaster recovery (DR), including cost reductions and increased recovery times. In this FAQ, business continuity expert Paul Kirvan discusses the various server virtualization approaches that are effective for DR and how they benefit failover and failback processes. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

E-Guide: Managed Services FAQ by Pillar Data Systems

March 2011 - (Free Research)
In this FAQ guide Erick Simpson, managed services expert, vice president and CIO of Intelligent Enterprise and MSP University, examines what should be included in a managed services agreement, popular pricing models for managed services providers, how to market managed services, and more. 
(EGUIDE) READ ABSTRACT |

FAQ Guide: Tape Vaulting: Best practices to consider for offsite tape storage by Iron Mountain

May 2011 - (Free Research)
In this FAQ Guide, David Chapa, senior analyst at the Enterprise Strategy Group, discusses some best practices for tape vaulting. Find out the costs of tape vaulting services, how offsite tape storage costs are determined, how to negotiate your SLAs, and whether or not you should encrypt your tapes before you ship them offsite. 
(EGUIDE) READ ABSTRACT |

FAQ Guide: Remote data center management for disaster recovery purposes by Iron Mountain

August 2011 - (Free Research)
Kyle Rankin, systems architect with Quinstreet Inc. and president of the North Bay Linux Users Group, discusses the pros and cons of remote data center management for disaster recovery in this FAQ. 
(EGUIDE) READ ABSTRACT |

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