CRM without Compromise: A Strategy for Profitable Growth by SAP America Inc. This white paper describes the concept of “CRM without compromise,” elucidating how organizations can maximize their results by taking a more structured, more... >> Discover more offerings from SAP America Inc.
		WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..

PHP on Microsoft IIS7 by Microsoft November 24, 2009 - (Free Research) This screencast will walk you through the process of getting an up-to-date development environment up and running with PHP 5.3, MySQL 5.1 and IIS 7.5, on Windows 7.  (SCREENCAST)

Wealth Management Firms Choose CRM to Improve Productivity and Client Service by Microsoft August 25, 2009 - (Free Research) To more clearly understand how wealth management firms are using Microsoft Dynamics CRM, Microsoft turned to IT advisory firm Mainstay Partners for an independent assessment. Mainstay Partners interviewed a number of firms to identify the measurable benefits they have achieved through deploying Microsoft Dynamics CRM.  (WHITE PAPER) READ ABSTRACT |

WebFOCUS Business Intelligence Application Development & Deployment by Information Builders Inc. (E-mail this company) WebFOCUS development and deployment solutions provide easy-to-use Web-based applications for unlimited numbers of users, tailored to their skill level and preferences regardless of location, as well as flexible and intuitive development tools for building applications.  (SOFTWARE PRODUCT)

E-Guide: Connecting and leveraging VoIP islands by Orange Business Services May 29, 2009 - (Free Research) VoIP, and IP networks in general, work better when they can connect directly to other IP networks. However, there are challenges to skirting the PSTN altogether. This E-Guide covers the pitfalls of VoIP islands; the challenges associated with moving away from the PSTN; and ultimately how to get the most from your IP network.  (EGUIDE) READ ABSTRACT |

PortalGuard: Browser-Based Authentication and Password Security for Microsoft SharePoint, IBM WebSphere and WebSphere Portal, and IBM Lotus Domino by PistolStar, Inc. August 26, 2009 - (Free Research) PortalGuard is an authentication and password security solution that allows end-users to securely authenticate and self-manage passwords directly from a Web browser, while providing administrators with functionality to meet or exceed their security objectives and achieve compliance with government and industry regulations.  (TECHNICAL ARTICLE) READ ABSTRACT |

Sea Star Line, LLC: Clear Sailing for Inbound Document Workflow by Esker Inc. July 13, 2009 - (Free Research) Read this case study to learn how Sea Star Line worked with Esker Professional Services to help implement Esker DeliveryWare as their solution and the benefits that resulted from Sea Stars decision to use Esker DeliveryWare, which includes better visibility, productivity, and time and cost savings.  (CASE STUDY) READ ABSTRACT |

Recovery Manager for Exchange - Free Trial! by ScriptLogic Corporation April 10, 2009 - (Free Research) Have you ever had to recover an email regarding an ex-employee whose account and mailbox no longer exists? Has HR ever asked you to find all emails involving certain employees, topics or associated dates?  (TRIAL SOFTWARE) READ ABSTRACT |

Best Practices for Communications Transformation: Transportation, Energy, and the Public Sector by Alcatel-Lucent March 26, 2009 - (Free Research) This whitepaper will provide insight into: a- the communications requirements of three specific industry segments (transportation, energy and the public sector), b- best practices to deliver the services and manage the projects efficiently, and c- innovative solutions and strategies deployed by these industry segments.  (WHITE PAPER) READ ABSTRACT |

Solutions Provider Improves Productivity with Flexible Implementation Methodology by Microsoft June 29, 2007 - (Free Research) Stanley Stuart Yoffee & Hendrix, Inc. (SSYH), a Microsoft® Gold Certified Partner based in Florida, implements software solutions utilizing the Microsoft family of products. With large-scale projects across varied industries, the company turned to the Microsoft Dynamics™ Sure Step Methodology to help communicate with customers...  (CASE STUDY) READ ABSTRACT |

Introduction to Microsoft Dynamics CRM Online by Microsoft September 09, 2009 - (Free Research) This webcast, with an introduction from Steve Ballmer, Microsoft CEO, examines the importance of CRM software has on a company’s bottom line.  (WEBCAST) READ ABSTRACT |

Application Server Quality: Review Your Assumptions by JBoss, a Division of Red Hat April 25, 2008 - (Free Research) Application development professionals have better platform options to choose from than they might think. In this Forrester Research report, you'll learn about factors you should consider as application platforms evolve, four criteria that application development professionals should examine when selecting application server products, and more...  (ANALYST REPORT) READ ABSTRACT |

WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc. (E-mail this company) WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support every level of the global organization – executive, analytical, & operational – and make data available, accessible, and meaningful to every person or application that needs it.  (SOFTWARE PRODUCT)

VB Migration & Modernization Solutions: Convert Your Valuable Software Assets to VB.NET, C# or Even to Java Cost-Effectively and with Minimum Risk by Transoft November 24, 2009 - (Free Research) With Microsoft no longer providing support for the VB development environment, now is the time to migrate to VB.NET, C# or Java. Migration requires deep understanding of the legacy as well as extensive knowledge of the target environment. Read this paper to learn how Transoft can help your organization migrate your VB applications.  (WHITE PAPER) READ ABSTRACT |

So You Have VOIP, Now What? Video-enabling Your IP Network by TANDBERG November 12, 2009 - (Free Research) IT executives no longer need to justify their use of Voice over IP—the technology works. It saves companies money, and it enables communication across global boundaries. As companies grow more global, and workers more virtual, employees must be able to communicate with co-workers, partners, customers and suppliers anytime, anywhere.  (WHITE PAPER) READ ABSTRACT |

Long-Term Data Protection and Retention: Finding the Correct Balance by Quantum Corporation March 18, 2009 - (Free Research) Tape remains the most cost effective, energy efficient and reliable program technology for storing large amounts of inactive, off-line or near-line data while complimenting disk-based data protection and retention solutions. Read this paper and find out why.  (WHITE PAPER) READ ABSTRACT |

Leading Auto Repair Services Provider Boosts Efficiency with Easy-to-Use CRM Solution by Microsoft July 25, 2008 - (Free Research) After evaluating several customer relationship management solutions, including Salesforce.com, the company replaced NetSuite CRM with Microsoft Dynamics® CRM. Using Microsoft Dynamics CRM, the company cut call times in its customer support call center by 30%, reduced agent training time by 25 percent, and strengthened its growth capacity.  (CASE STUDY) READ ABSTRACT |

TAC Prepared for Aggressive Growth by Microsoft September 12, 2008 - (Free Research) In the face of aggressive growth, TAC Americas found it increasingly difficult to conduct month-end financial closing and report results. This case study examines how they addressed this problem by implementing a solution that incorporated Microsoft Office PerformancePoint Server 2007.  (CASE STUDY) READ ABSTRACT |

Five Things About Exchange Server 2007 You Might Not Know by Global Knowledge July 27, 2009 - (Free Research) There is a well-spring of features and capabilities of Microsoft's Exchange Server 2007 messaging platform. The longer you use it, the more treasures you can pull up from the deep. In this paper, we'll look at and discuss five things you probably don't know about Exchange Server 2007.  (WHITE PAPER) READ ABSTRACT |

SAP® Support of the Healthecare Supply Chain's Ongoing Effort to Ensure Patient Safety and Drive Business Value by SAP America Inc June 02, 2009 - (Free Research) The Center for Healthcare Supply Chain Research (formerly the HDMA Research & Education Foundation) recently published an important study concerning data management and data sharing in the healthcare supply chain. This whitepaper discusses the key conclusions of their study.  (WHITE PAPER) READ ABSTRACT |

Driving Business Process Productivity by Tuning Your Customer-Centric Business Processes for Profit by Microsoft September 09, 2009 - (Free Research) This webcast demonstrates how Microsoft Dynamics CRM can be used to capture and manage structured and unstructured sales and marketing customer data within a single, integrated system can help increase your organization's return on investment.  (WEBCAST) READ ABSTRACT |

30% faster performance seen at CareerBuilder using Dell PowerEdge servers and Microsoft SQL Server by Dell, Inc. March 01, 2008 - (Free Research) In this case study learn how Dell and Microsoft partnered to provide a new business intelligence solution based on Microsoft® SQL Server®, Microsoft business intelligence software, Dell™ PowerEdge™ servers, and a Dell/EMC storage system.  (CASE STUDY) READ ABSTRACT |

Gone in 30 Days: Exchange, Retention, and Regulatory Compliance by Sherpa Software September 10, 2009 - (Free Research) In this white paper, we will discuss how to discover, manage, and archive information within your Exchange enterprise to successfully limit your legal exposure and protect your corporate information.  (WHITE PAPER) READ ABSTRACT |

Vista SP1: What You Need to Know before You Deploy by Global Knowledge December 2008 - (Free Research) The release of Windows Vista SP1 enables customers to take advantage of improvements that Microsoft and its partners have developed. It's a continuation of Microsoft and its partners' drive to provide the best experience possible.  (WHITE PAPER) READ ABSTRACT |

SMB Case Study: Prioritize and Work Smarter with an Automated Security Solution by ArcSight, Inc. June 2009 - (Free Research) Read this case study to learn how Long Term Care Partners selected ArcSight Express to achieve automated reporting, risk intelligence, cost savings, and operational efficiency.  (CASE STUDY) READ ABSTRACT |

Strategies and Best Practices: Reduce IT Costs with Red Hat Enterprise Linux and IBM Software by Red Hat November 2009 - (Free Research) CIOs are focused on raising the ROI of IT, expanding business impact, and making innovations real. This whitepaper focuses on two high return options–license cost optimization and migration to a lower total cost infrastructure to deliver the same or better business value.  (WHITE PAPER) READ ABSTRACT |

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