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Windows Azure Platform Security Essentials: Module 1 - Security Architecture by Microsoft December 16, 2010 - (Free Research) In this video module, Graham Calladine, Security Architect with Microsoft Services partners with the Security Talk Series to describe the security features of the Windows Azure platform, resources available to protect applications and data running on the Microsoft cloud and SQL Azure security and authentication options.  (WEBCAST) READ ABSTRACT |

Security Best Practices for Developing Windows Azure Applications by Microsoft November 17, 2010 - (Free Research) Are you a software designer, architect, developer or tester interested in secure cloud computing solutions?  Download this breakthrough paper focusing on the security challenges and recommended approaches to design and develop more secure applications for Microsoft's Windows Azure platform.   (WHITE PAPER) READ ABSTRACT |

The Social Customer ebook "Rethinking Customer Service: The Call Center as Corporate Information Hub" by SAP America, Inc. December 31, 2011 - (Free Research) This e-book looks at how the call center in particular can help drive a proactive, rather than reactive, approach to business. Experts from the call center world share strategies and mindset shifts that must take place as customers demand more and more information about the products and services that they consume.  (WHITE PAPER) READ ABSTRACT |

Achieving North American Electric Reliability Corporation (NERC) Cyber Security Standards by Lumension March 02, 2009 - (Free Research) Learn about NERC compliance challenges and how to ensure audit-readiness by delivering end-to-end vulnerability management, endpoint protection and data protection solutions.  (WHITE PAPER) READ ABSTRACT |

WAVE SYSTEMS CASE STUDY - Mazda North American Operations by Wave Systems Corp. September 27, 2010 - (Free Research) THE CHALLENGE: Protect customer personal identifiable information and confidential business information on employee laptops scattered across North America without overburdening in-house IT resources. Read on to learn how they did it.  (CASE STUDY) READ ABSTRACT |

Field Measurements of Ethernet Performance by Fluke Networks April 13, 2010 - (Free Research) Various metrics can quantify and characterize network performance. Test plans can be written to satisfy varying organizational objectives. This white paper will describe advancements in field measurement of end-to-end Ethernet performance.  (WHITE PAPER) READ ABSTRACT |

Prairie North Health Region - Case Study by VMware, Inc. January 09, 2012 - (Free Research) Access this case study to learn how the Prairie North Health Region consolidated its server environment, reducing its hardware and power costs, and is leveraging a desktop virtualization solution to lower costs while improving the performance and availability of its desktop computing services — as well as those of neighboring regions.  (CASE STUDY) READ ABSTRACT |

Software Development and Delivery Performance Measurement and Management: Optimizing Business Value in Software by IBM April 14, 2009 - (Free Research) Read this paper to gain insight into a new performance measurement and management solution that identifies business outcomes and aids decision makers in leveraging the software delivery process to drive innovation and accomplish competitive differentiation.  (WHITE PAPER) READ ABSTRACT |

To SaaS or Not to SaaS: Making Your Digital Measurement Count by Unica Corporation - An IBM Company September 23, 2010 - (Free Research) Read To SaaS or Not to SaaS: Make Your Digital Measurement Count by Eric Peterson to choose wisely.  (WHITE PAPER) READ ABSTRACT |

IPTV Test and Measurement Best Practices by Alcatel-Lucent January 2007 - (Free Research) This whitepaper focuses on providing a pragmatic set of test and measurement guidelines that can be implemented on a live operational IPTV service. The recommendations given in this paper are generally applicable to any IPTV system.  (WHITE PAPER) READ ABSTRACT |

Advanced RFID Measurements: Basic Theory to Protocol Conformance Test by National Instruments July 2008 - (Free Research) As RFID adoption continues to grow, engineers are faced with an increasing need to validate tags both for interoperability with products from other vendors and for conformance with the specified protocol.  (WHITE PAPER) READ ABSTRACT |

Rich Internet Applications: Design, Measurement, and Management Challenges by Keynote Systems February 2008 - (Free Research) This white paper details the evolution of traditional Web pages and applications, discussing the defining attributes of the emerging class of Rich Internet Applications (RIAs).  (WHITE PAPER) READ ABSTRACT |

Basingstoke and North Hampshire NHS Foundation Trust unites the ‘clinical five’ by IBM August 2011 - (Free Research) Check out this case study to learn how leading health care provider Basingstoke and North Hampshire NHS Foundation Trust was able to integrate and consolidate data between locations for significant cost savings, as well as increases in efficiency and productivity.  (CASE STUDY) READ ABSTRACT |

North Carolina State University - Matches research assets to potential partners with analytics by IBM April 2013 - (Free Research) North Carolina State University needed a way to match its technologies to potential partners, licenese or both. T university needed to reduce the effort required to find potential partners, while also improving the return on its research and development investment. Consult this white paper to find out how they overcame this challenge.  (WHITE PAPER) READ ABSTRACT |

Selecting an Industry-Standard Metric for Data Center Efficiency by APC by Schneider Electric January 2007 - (Free Research) This paper explains some of the metrics that have been used to describe the efficiency of data center physical infrastructure and suggests which metric is the most effective.  (WHITE PAPER) READ ABSTRACT |

Leveraging Social Media to Drive Retail Sales and Enhance Customer Experience by Wipro Technologies December 2009 - (Free Research) Read this article for an examination of three considerations for social media: social media driving revenue, customer experience and tracking and using social media measurement tools.  (WHITE PAPER) READ ABSTRACT |

Establishing a Culture of Measurement - A Practical Guide to BI by Information Builders September 2003 - (Free Research) Learn how Information Builders' philosophy of business intelligence will help you to establish a culture of measurement and begin a powerful cycle of continued improvement within your organization.  (WHITE PAPER) READ ABSTRACT |

Overall Labor Effectiveness (OLE): Achieving a Highly Effective Workforce by Kronos Incorporated March 2009 - (Free Research) A sound measurement framework is something every manufacturer would like to have. Yet today, most measurement systems focus on machinery effectiveness or production output.  (WHITE PAPER) READ ABSTRACT |

Establishing a Culture of Measurement - A Practical Guide to Business Intelligence by Information Builders Inc. (E-mail this company) March 2006 - (Free Research) BI empowers companies with the ability to offer products and services at the lowest cost and with the greatest amount of efficiency and productivity possible- while returning the highest revenues and profits. Learn how BI can help you to establish a culture of measurement and begin a powerful cycle of continued improvement within your organization.  (WHITE PAPER) READ ABSTRACT |

Case Study: North York General Hospital Doubles Storage Performance: Cutting Costs and Simplifying Management by Standardizing on IBM XIV by IBM August 2011 - (Free Research) This case study details how North York General Hospital's implementaiton of the IBM XIV Storage Systemen helped them reduce rackspace requirements and cut data center hosting costs. They now have a fast, resilient and flexible storage architecture that will support their mission-critical IT systems for years to come.  (CASE STUDY) READ ABSTRACT |

North Shore Medical Center Provides Better Support with AMD Processor-based Solutions by HP, Vmware and AMD July 2008 - (Free Research) Thanks to VMware, North Shore Medical Center provides better support for physicians and healthcare professionals while improving data center management with Advanced Micro Devices processor-based solutions.  (CASE STUDY) READ ABSTRACT |

But, Will Customer Measurement Improve Our Profits? by Mindshare Technologies March 2008 - (Free Research) The purpose of this paper is to outline the basics of the correlation between loyalty and profits and to present the case for continuous customer and employee feedback.  (WHITE PAPER) READ ABSTRACT |

Case Study: Compellent SAN earns an A+ in ROI for the University of North Texas by Dell Compellent June 2011 - (Free Research) UNT needed to deploy a new SAN that could meet the performance, ease-of-management, and cost requirements. In the search for the right solution, they went through an extensive cost of ownership analysis of the competing vendors. Read this Case Study to learn more about the solution they found.  (CASE STUDY) READ ABSTRACT |

Increasing Data Center Efficiency with Server Power Measurements by Intel April 2010 - (Free Research) Learn how Intel IT defined methods for analyzing computing energy efficiency within our design computing environment, using measurements of actual server power consumption and utilization.  (TECHNICAL ARTICLE)

Using Analytics to Measure Your Intranet by WebTrends (E-mail this company) April 2013 - (Free Research) Now more than ever, as employees expect a high level of social technology both outside and inside the workplace, internal social collaboration is critical to business success. Access this white paper to learn best practices for implementing a measurement strategy so that you can increase intranet usage, realize business value, and increase ROI.  (WHITE PAPER) READ ABSTRACT |

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