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The Top 9 Ways to Improve Customer Loyalty and Engagement by Allegiance
January 2008 - (Free Research)
Customer loyalty is a critical way to retain more of your customers and grow your business faster. Explore these nine principles to foster a culture of greater loyalty and engagement and you will see immediate profits.
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How to tie learning to business impact by ComputerWeekly.com
December 2010 - (Free Research)
Many organisations implement “learning engagements,” or training programmes, to increase employee satisfaction, realise better team performance, and improve communication.
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From Cold to Hot: Lead Nurturing Programs That Generate Sales by Vtrenz, Inc
August 2008 - (Free Research)
This white paper explains the importance of lead nurturingin the lead management process. It discusses best practices for nurturing leads in today's competitive business environment, and offers advice for implementing a lead-nurturing program.
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Excerpts from Virus Bulletin Comparative Reviews August-December 2010 by ESET
March 2011 - (Free Research)
The basic requirements for a product to achieve VB100 certification status are that a product detects, both on demand and on access, in its default settings, all malware known to be ‘In the Wild’ at the time of the review, and generates no false positives when scanning a set of clean files.
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CA Wily Customer Experience Manager by CA Technologies.
December 2008 - (Free Research)
Speed time-to-value on your CA Wily Customer Experience Manager (CEM) investment with the CA Wily CEM Rapid Implementation service. By following a set of proven best practices, CA services will accelerate the basic deployment of CA Wily CEM that is tailored to meet your most essential business needs.
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Physical Security in Mission Critical Facilities by APC by Schneider Electric
February 2009 - (Free Research)
This paper presents an overview of the principles of personnel identification and describes the basic elements and procedures used in security systems.
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Competitive Analysis of Market Leaders in Data Modeling: PowerDesigner, ERwin and ER/Studio by Sybase, an SAP company
June 2009 - (Free Research)
Read this paper to learn all the factors you need to consider when choosing a data modeling tool. You will learn about the different model types and how each tool measures up to the demanding needs of your company today and in the future. This paper will lay out all the information you need to make a clear decision on data modeling today.
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Enterprise VoIP Security: Potential Threats and Best Practices by Global Knowledge Network, Inc.
March 2006 - (Free Research)
As VoIP usage becomes widespread, enterprise users will become subject to many of the same security risks that have affected data networks. This report highlights some of the potential security problems associated with VoIP and address what measures can be taken to secure enterprise VoIP deployments.
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Router Essentials by Global Knowledge
October 2008 - (Free Research)
Build a basic foundation of knowledge about routers, the devices that allow you to move packets between networks, by reading this white paper.
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7 Essential Steps to Achieve, Measure and Prove Optimal Security Risk Reduction by Qualys, Inc.
October 2009 - (Free Research)
Rapid changes within technology, new server and software deployments, and the evolving sophistication of attack methods used to infiltrate systems and steal data create the greatest set of challenges faced by security and IT administrators trying to keep their systems secure and within regulatory compliance. Interested in reducing security risk?
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Elementool Bug Tracking Keeps Software Fixes on Course by Elementool, Inc.
January 2008 - (Free Research)
Can you list all the issues your software team is working on? Can you sort them by severity, priority, features affected, and other criteria? Can you show the histories of all related actions? This article details how Elementool Bug Tracking can help.
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5 Levels of Agile Planning: From Enterprise Product Vision to Team Stand-up by Rally Software
June 2012 - (Free Research)
This paper assesses agile methods used in multi-team projects. Read more inside to explore evaluations of the requirements associated with scaling projects and applying basic agile principles to those requirements. Additionally, learn about the impact that an agile framework has on core lean principles muri, mura, and muda.
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Test Management: Measuring Quality in the Agile Enterprise by Micro Focus
July 2012 - (Free Research)
The methods of measuring software quality in an agile environment are drastically different from tactics used in traditional IT landscapes. Discover why the "plan the work, then work the plan" technique doesn't work with agile IT, the 10 agile metrics you should be tracking, 3 questions to help determine when to start tracking defects, and more.
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Designing Artificial Intelligence for Games (part 2) by Intel Software Network
June 2009 - (Free Research)
This article gets dangerously close to real artificial intelligence (AI). All intelligent agents need to have a basic ability to perceive their environment and some means of navigating and moving within the world around them-be it real or otherwise. Read on to learn more about AI.
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