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Big data: Lessons from the leaders by ComputerWeekly.com

September 14, 2012 - (Free Research)
This research from the Economist Intelligence Unit assess how far companies have progressed in their use of big data and examines how they can turn it to business advantage. 
(ESSENTIAL GUIDE) READ ABSTRACT |

The next wave of digitisation: setting your direction, building your capabilities by ComputerWeekly.com

September 05, 2011 - (Free Research)
Companies need to make significant investments in digital skills and technologies if they are to meet the needs of their customers, Booz&Co argues in this report. 
(IT BRIEFING) READ ABSTRACT |

Virtual Criminology Report Cybercrime versus Cyberlaw by McAfee, Inc.

December 2008 - (Free Research)
Global cybercrime has a significant impact on businesses and consumers across the globe. Read this whitepaper for a discussion on the extent to which cyberlaw is keeping up with the crimes being committed, and bring to justice the perpetrators of c... 
(WHITE PAPER) READ ABSTRACT |

Turning Social Media into a Game-Changing Customer Care Channel by Aspect

May 2013 - (Free Research)
Today's customers demand highly personalized, engaging experiences, and leveraging social media to transform your contact center is a way to surpass these expectations. Access this whitepaper to learn how combining contact center best practices with social media CRM technologies can increase the effectiveness of your customer interactions. 
(WHITE PAPER) READ ABSTRACT |

Social 101: Using and Managing Social in SharePoint 2013 by Dell Software

July 2013 - (Free Research)
This whitepaper challenges you to rethink the word social with SharePoint 2013's new features. 
(WHITE PAPER) READ ABSTRACT |

Unlock the 6 Secrets to Social Success by Jive Software

July 2013 - (Free Research)
Uncover the top six secrets to social success and receive help implementing and/or adjusting your framework for the addition of social. Also view in-depth key actions you should take and questions you must answer to ensure your social strategy is a beneficial one. 
(WHITE PAPER) READ ABSTRACT |

CW+: Open Group technical report: IT Specialist Certification (ITSC) accreditation requirements by ComputerWeekly.com

October 2010 - (Free Research)
The Open Group IT Specialist Certification Program (the Program) is designed to validate the existence of those qualities and skills in a professional that enable the effective development, implementation, and operation of IT solutions. 
(WHITE PAPER) READ ABSTRACT |

Mobile Social Networking and the Next Generation of Handheld Devices by BlackBerry

February 2009 - (Free Research)
This paper explains how social networking and the next generation of handheld devices will improve business decision-making through efficient, unified communications and location awareness. 
(WHITE PAPER) READ ABSTRACT |

The Perfect Combo: ITIL, ITSM and Social Media by BMC Software, Inc.

February 2014 - (Free Research)
This whitepaper details how social media is changing IT and covers the value it can bring to your service desk. 
(WHITE PAPER) READ ABSTRACT |

Running a Successful Enterprise 2.0 Pilot by NewsGator

May 2010 - (Free Research)
NewsGator has years of experience running effective social computing solution pilots. Running a successful pilot not only boosts the value you can derive from your solution, it also prepares you for a successful companywide launch. This whitepaper will provide a framework for a successful pilot, give best practice tips and tricks, and more! 
(WHITE PAPER) READ ABSTRACT |

CW+: Open Group technical document: IT Specialist Certification (ITSC) Conformance Requirements by ComputerWeekly.com

October 2010 - (Free Research)
The Open Group IT Specialist Certification Program (the Program) is designed to validate the existence of those qualities and skills in a professional that enable the effective development, implementation, and operation of IT solutions. 
(WHITE PAPER) READ ABSTRACT |

Get Certified - Avaya Communication Manager by Global Knowledge

May 2013 - (Free Research)
The Avaya Professional Credential Program is designed to make sure that individuals have the knowledge and skills to successfully sell, design, implement (install), and maintain Avaya products. 
(WHITE PAPER) READ ABSTRACT |

Web 2.0 @ Work: How CIOs Can Help Drive Business Returns by Improving Organizational Effectiveness by IBM

January 2009 - (Free Research)
Without access to historical information, organizations today would be severely limited in their ability to make informed, appropriate decisions regarding even the most basic aspects of their business. This whitepaper outlines the four keys to success and discusses the ROI of Web 2.0. 
(WHITE PAPER) READ ABSTRACT |

Five Reasons Why Hiring A Third-Party Specialist Makes Sense When Securely Disposing Your IT Assets by Iron Mountain

December 2013 - (Free Research)
Access this white paper to unveil the top 5 reasons why organizations should outsource IT asset disposal tasks. Learn how doing so can reduce costs and error, and ensure that economic, legal, and operations mandates are met. 
(WHITE PAPER) READ ABSTRACT |

Bringing Order to the Chaos of “Bring Your Own Device” by Enterasys

April 2012 - (Free Research)
In order to fully accept the “Bring Your Own Device” (BYOD) trend in your enterprise, it is vital to find a solution that provides security, scalability, centralized policy, and a superior end-user experience. Learn how you can bring order to the chaos of BYOD, plus details of a solution that can help you achieve this. 
(WHITE PAPER) READ ABSTRACT |

Taking A User-Centric Approach to IT by BMC Software, Inc.

March 2014 - (Free Research)
This whitepaper covers a solution that will help you deliver a more mobile, social and user-centric approach to IT. 
(WHITE PAPER) READ ABSTRACT |

Open Group technical document: IT Specialist Certification Accreditation Policy by ComputerWeekly.com

October 2010 - (Free Research)
A common characteristic of people-certification programs in the marketplace is that most test or validate the existence of relevant knowledge. Few reach beyond this. 
(WHITE PAPER) READ ABSTRACT |

FINRA: Compliance Guide Social Networks, Web 2.0 and Unified Communications by FaceTime Communications

September 2010 - (Free Research)
This whitepaper sets out some of the key rules, guidelines and associated risks for FINRA member firms and suggests ways that organisations can use technology to protect themselves and their RRs. In addition, it looks at some of the other issues that enterprises may encounter when enabling the new internet. 
(WHITE PAPER) READ ABSTRACT |

The Value of an Integrated System for the Oil and Gas Industry by IFS

June 2013 - (Free Research)
Organizations in the oil and gas industry tend to rely on a lot of specialist business applications, but a lack of integration can cause headaches for IT. This five-minute webcast explains how the right enterprise resource planning (ERP) approach can bridge the gap between specialist functionality and total integration. 
(VIDEO) READ ABSTRACT |

Oracle Mobile and Social Service: The Next Step in IAM by Oracle Corporation UK Ltd

November 2012 - (Free Research)
As cloud computing, mobile computing and social computing infiltrate the enterprise, an "identity explosion" is occurring – one which requires a new IAM strategy. This whitepaper explores the next steps in IAM and how to keep your enterprise safe. 
(WHITE PAPER) READ ABSTRACT |

Ping Federate 7 Product Guide by Ping Identity Corporation

March 2014 - (Free Research)
This whitepaper provides a complete guide to PingFederate, a leading enterprise identity bridge for standards-based federated identity management. 
(WHITE PAPER) READ ABSTRACT |

Hybrid Energy: What to consider when tapping into alternative energy at the cell site by Emerson Network Power

November 2012 - (Free Research)
This whitepaper details the value of hybrid energy sources in making your organization more energy efficient. 
(WHITE PAPER) READ ABSTRACT |

Plan for the Future of IT with Converged Infrastructure by CA Technologies.

December 2013 - (Free Research)
This informative whitepaper covers the value of converged infrastructure management in driving innovation and allowing IT to prepare for the future. 
(WHITE PAPER) READ ABSTRACT |

Trends Shaping Software Management: 2014 by CDW Corporation

April 2014 - (Free Research)
This whitepaper covers the importance of addressing application compatibility and license agreements when dealing with the BYOD trend. 
(WHITE PAPER) READ ABSTRACT |

Select the Right Cloud-Based ITSM Solution by BMC Software, Inc.

March 2013 - (Free Research)
This whitepaper features a three step approach for finding the right Software-as-a-Service IT service management approach for your organization. 
(WHITE PAPER) READ ABSTRACT |

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