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Mobile working in business - the facts. by ComputerWeekly.com November 18, 2010 - (Free Research) The tech chasm that has allegedly formed in the workforce created by a cross-generational 1divide  – between those who grew-up with technology and those that didn’t – is vastly overstated.  (WHITE PAPER) READ ABSTRACT |

Turning Social Media into a Game-Changing Customer Care Channel by Aspect May 23, 2013 - (Free Research) Today's customers demand highly personalized, engaging experiences, and leveraging social media to transform your contact center is a way to surpass these expectations. Access this whitepaper to learn how combining contact center best practices with social media CRM technologies can increase the effectiveness of your customer interactions.  (WHITE PAPER) READ ABSTRACT |

European IT Law Briefing: Recruitment and social media by ComputerWeekly.com May 20, 2013 - (Free Research) Four leading European law firms help you navigate the legal maze when using social media for recruitment in France, Germany, UK and Italy.    (ESSENTIAL GUIDE) READ ABSTRACT |

A Unified Records Management Approach to Maximize SharePoint and Social Media by Iron Mountain December 03, 2012 - (Free Research) As the use of social media and SharePoint technologies continues to rise, effective records management is becoming more difficult than ever before.  Inside this paper, learn best practices for effectively managing SharePoint and social media, including 5 questions to consider and 4 key issues to address when designing your overall strategy.  (WHITE PAPER) READ ABSTRACT |

Gartner: Three actions to support governance as business gets social by ComputerWeekly.com March 31, 2011 - (Free Research) While businesses are seeing the value of becoming more open through social collaboration, there is a tightening of regulations impacting corporate governance and, subsequently, IT governance.  (WHITE PAPER) READ ABSTRACT |

Mobile Social Networking and the Next Generation of Handheld Devices by BlackBerry February 25, 2009 - (Free Research) This paper explains how social networking and the next generation of handheld devices will improve business decision-making through efficient, unified communications and location awareness.  (WHITE PAPER) READ ABSTRACT |

Benchmarking in the contact center: Tips for managing what you measure by Avaya December 31, 2010 - (Free Research) Benchmarking projects are a great way for contact center organizations to improve their operations in order to reconcile competing demands from customers and the business. Read this white paper to learn best practices for executing a successful contact center benchmarking project.  (WHITE PAPER) READ ABSTRACT |

5 Best Practices for Telling Great Stories with Data by Tableau Software February 2008 - (Free Research) Data doesn't have to be only fact driven and metric. Learn these five best practices to help you make sense and order out of a disparate collection of facts.  (WHITE PAPER) READ ABSTRACT |

Running a Successful Enterprise 2.0 Pilot by NewsGator May 2010 - (Free Research) NewsGator has years of experience running effective social computing solution pilots. Running a successful pilot not only boosts the value you can derive from your solution, it also prepares you for a successful companywide launch. This whitepaper will provide a framework for a successful pilot, give best practice tips and tricks, and more!  (WHITE PAPER) READ ABSTRACT |

Executive Brief Digital Transformation: Creating New Business Models Where Digital Meets Physical by IBM November 2011 - (Free Research) As businesses embrace the digital revolution, they're rethinking what customers value most and creating operating models that take advantage of what’s newly possible for competitive differentiation. This report is designed to provide senior executives with analysis and insight on how fast and how far to go on the path to digital transformation.  (WHITE PAPER) READ ABSTRACT |

Rethinking Your Enterprise Security by Hewlett-Packard Company May 2012 - (Free Research) The fact is that the world is constantly evolving, and always connected, and your enterprise must be too. View this resource to learn about modern threats and what you should do to remains safe.  (WHITE PAPER) READ ABSTRACT |

Overcoming the Modern Challenges to Corporate Records Management by Iron Mountain August 2012 - (Free Research) In this podcast, Forrester's principle analyst Brian Hill provides advice to overcome records management obstacles and discusses the latest solution trends.  (PODCAST) READ ABSTRACT |

Protecting Control Networks - SCADA by Sourcefire May 2013 - (Free Research) This whitepaper will introduce you the the basic facts and information you need to know in order to properly secure your control networks Read on to learn about the "golden rules" for protecting control networks, it's critical vulnerability points, and more.  (WHITE PAPER) READ ABSTRACT |

Enabling Enterprise Mobility: Transform the Mobile Computing Environment by Hewlett-Packard Limited January 2012 - (Free Research) Access this whitepaper to learn more about enterprise mobility: the changes, effects, and adoption.  (WHITE PAPER) READ ABSTRACT |

Improving Business Value of WAN Optimization - IDC Whitepaper by Riverbed Technology, Inc. January 2013 - (Free Research) Want to achieve faster ROI with WAN optimization? Read the latest IDC report and discover how you can cut IT costs without compromising performance, gain greater efficiency, and improve productivity and overall satisfaction.  (WHITE PAPER) READ ABSTRACT |

Web 2.0 @ Work: How CIOs Can Help Drive Business Returns by Improving Organizational Effectiveness by IBM January 2009 - (Free Research) Without access to historical information, organizations today would be severely limited in their ability to make informed, appropriate decisions regarding even the most basic aspects of their business. This whitepaper outlines the four keys to success and discusses the ROI of Web 2.0.  (WHITE PAPER) READ ABSTRACT |

BYOA: 44 % of Collaboration Apps are Employee Introduced by LogMeIn, Inc. April 2013 - (Free Research) This brief yet fact-filled resource outlines the results of a survey with 1,200 SMBs which explores how employee-introduced applications will affect your workplace.  (WHITE PAPER) READ ABSTRACT |

CW Special report on Wipro by ComputerWeekly.com November 2012 - (Free Research) This 5 page special report from Computer Weekly gives you the facts on Wipro, its strategy, products and services and financial performance.  (ESSENTIAL GUIDE) READ ABSTRACT |

Bringing Order to the Chaos of “Bring Your Own Device” by Enterasys April 2012 - (Free Research) In order to fully accept the “Bring Your Own Device” (BYOD) trend in your enterprise, it is vital to find a solution that provides security, scalability, centralized policy, and a superior end-user experience. Learn how you can bring order to the chaos of BYOD, plus details of a solution that can help you achieve this.  (WHITE PAPER) READ ABSTRACT |

Coping in the chaos? by Kaspersky Lab February 2013 - (Free Research) It is no illusion that the complexity and diversity of security risks is on the rise, putting more businesses than ever at risk. Read this whitepaper to find survey analysis, discover trends, and learn more about what you need to know when it comes to security management.  (WHITE PAPER) READ ABSTRACT |

The 10 "Must-Haves" for Secure Enterprise Mobility by Citrix Systems, Inc. (E-mail this company) February 2013 - (Free Research) Security is cited as the number one inhibitor to both enterprise mobility and BYOD programs. Read this whitepaper to learn the top 10 "must-haves" for secure enterprise mobility.  (WHITE PAPER) READ ABSTRACT |

The Freedom to Run Your Business Your Way: Eliminate the Risk and Expense of Customizing ERP by Workday April 2013 - (Free Research) Customization of legacy ERP applications is an expensive and complex nightmare of patches, regression coding, and headaches. Read this free whitepaper to learn how Workday can help free IT from the burden of maintaining legacy ERP.  (WHITE PAPER) READ ABSTRACT |

Thinking Outside the (Search) Box: Powering Enterprise Search with Knowledge by Consona Corporation June 2011 - (Free Research) Enterprise search delivers the highest value when it helps create a great customer experience. Read this whitepaper to learn how execute enterprise search with knowledge.  (WHITE PAPER) READ ABSTRACT |

Build Your IT Security Business Case by Kaspersky Lab April 2013 - (Free Research) Explore the latest risks organizations today are facing (and how to combat them) and learn about new integrated security platforms available that will help you improve security while enabling many new technologies that advance the enterprise.  (WHITE PAPER) READ ABSTRACT |

Why Complexity Is IT Security's Worst Enemy by Kaspersky Lab February 2013 - (Free Research) New requirements create complexity and extra tasks for IT to manage. Read this white paper to learn just how increasingly complex technology is causing new security challenges, and how best to address them.  (WHITE PAPER) READ ABSTRACT |

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