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Social Media Outreach Starts with Strategy by TechTarget

February 19, 2014 - (Free Research)
Companies don't always do the favorable thing to gain and sustain customers through social media. This e-book chapter will explore how companies misuse social media, mistaking it for a marketing vehicle, how they should provide the proper tools to employees and how social processes should be integrated with their systems and functions. 
(RESOURCE)

Enterprise Social: Building the Business Case and Getting Started by SearchContentManagement

December 21, 2012 - (Free Research)
In this guide, Pamela DeLoatch looks at the key aspects of getting started with enterprise social deployments and catalogs some practical advice for organizations interested in creating and implementing a strategy of their own. 
(EGUIDE) READ ABSTRACT |

Social Recruiting Guide: How to Effectively Use Social Networks and Avoid Legal Risks by Oracle Corporation

July 31, 2012 - (Free Research)
Social networking sites are some of the most powerful tools available to recruiters today. If you're not sure where to start with a social recruiting strategy, this paper will outline why social recruiting is becoming an imperative for companies today, what considerations you need to be aware of, and what first steps you can take. 
(WHITE PAPER) READ ABSTRACT |

Using Social Media Monitoring Tools Starts with Business Connections by IBM

March 14, 2013 - (Free Research)
This expert e-guide explains what you need to know for getting the most from your social media analytics tools and provides useful tips for integrating social media into your analytics landscape. 
(EGUIDE) READ ABSTRACT |

Get Started with Social Relationship Management by Oracle Corporation

December 31, 2012 - (Free Research)
If you are looking for a way for your brand to succeed in the ever-changing social media landscape and deliver tangible results, follow the three important steps listed in this fascinating paper. Read on now to find startling facts, gain key insights about Social Relationship Management, and better your brand – long-term. 
(WHITE PAPER) READ ABSTRACT |

Super Bowl XLVIII: The Social Story by Oracle Corporation

April 01, 2014 - (Free Research)
Access the following white paper to uncover some of the most powerful ways brands used social media channels to magnify their investment before the big game. Gain insight on how to keep up pace using different facets of social media, what works, why it works, and how you can get started. 
(WHITE PAPER) READ ABSTRACT |

E-Book: Leveraging Web 2.0 and Social Media in CRM Programs by SAP America, Inc.

October 05, 2010 - (Free Research)
You’ve heard the buzz about Web 2.0 and social CRM, but where to start? In this eBook, find out more about Web 2.0 and social media in the context of CRM. Learn more about using Web 2.0 to build customer loyalty and get expert insight into the role that social CRM may play in the future. 
(EBOOK) READ ABSTRACT |

Architecting Enterprise Social Computing for Business Value by NewsGator

October 01, 2008 - (Free Research)
This paper builds a model of enterprise social computing by analyzing business goals. It builds the architectural components and the relationships between them by starting from a basic definition of social computing and the most common goals. 
(WHITE PAPER) READ ABSTRACT |

Jump-starting Collaboration with Social Search by IBM

January 31, 2013 - (Free Research)
In this resource, learn how social search tools can help you access and utilize vast amounts of human knowledge, enabling your organization to increase collaboration and accelerate innovation. 
(WHITE PAPER) READ ABSTRACT |

ROI, Budgets Prevent Companies' Embrace of Social Media Analytics by IBM

March 15, 2013 - (Free Research)
Many companies are still avoiding implementing social media analytics, despite the renowned benefits it can provide a business. This expert e-guide describes some of the main reasons that companies are hesitant to start a social media analytics endeavor. 
(EGUIDE) READ ABSTRACT |

A More Social Contact Center by LogMeIn, Inc.

March 25, 2014 - (Free Research)
This expert e-guide describes the importance of developing a formal social media strategy and leveraging WFM software to manage social media contact center volume. Also, see what's on Comcast Corp.'s 10-step "cheat sheet" for building a social call center strategy. 
(EGUIDE) READ ABSTRACT |

Enterprise Collaboration Strategy: Tips for Success and Best Practices for Making the Business Case by Jive Software

March 20, 2014 - (Free Research)
Access the following expert e-guide to join Dawn Lacallade, the director of social strategy and content programming at LiveWorld in San Jose, Calif., to explore the top 10 tips for enabling a successful enterprise collaboration strategy. 
(EGUIDE) READ ABSTRACT |

Social Computing for Organizations: Open Text in the Web 2.0 Paradigm by OpenText Corporation

December 2007 - (Free Research)
This white paper focuses on how companies can benefit from the growing opportunities provided by social computing. 
(WHITE PAPER) READ ABSTRACT |

Business Information E-zine: Social Business, Collaboration Takes the Enterprise into Uncharted Waters by SearchBusinessAnalytics

December 2013 - (Free Research)
In this e-zine, delve into "social business collaboration." Find out how social BPM tools are simplifying business process management and social media strategies are improving. 
(EZINE) READ ABSTRACT |

eGuide Social Media Networks Tie into Global and Local HR Strategies by Workday

May 2013 - (Free Research)
This expert e-guide explains how social media is causing HR leaders to rethink recruitment and talent management. Also inside, learn how you can effectively cope with the challenges of meting out a global strategy with localized tactics. 
(EGUIDE) READ ABSTRACT |

Advanced identity tracking for social networking sites: Using HP ArcSight ESM to identify online predators by Hewlett-Packard Company

May 2012 - (Free Research)
This critical resource exposes the truth behind online predators using social networking sites to stalk intended victims without being detected by authorities. Click now to see how a correlation engine can help pinpoint these criminals before their next attack. 
(WHITE PAPER) READ ABSTRACT |

The Socially Enabled Enterprise by Oracle Corporation UK Ltd

April 2014 - (Free Research)
Access the following white paper to explore how organizations are using social platforms to drive higher customer satisfaction, sales, lead generation, and more. Also learn which factors are necessary to become a socially enabled enterprise and how to get started on an effective initiative. 
(WHITE PAPER) READ ABSTRACT |

Sales support goes social at Vodafone’s enterprise business unit by Jive Software

June 2013 - (Free Research)
Vodafone Enterprise realized that their current strategic communication platforms weren't enough to meet changing business needs. In this case study, find out how Vodafone implemented a flexible, easy-to-use social business platform to support their sales teams streamline deals from start to finish. 
(CASE STUDY) READ ABSTRACT |

Solution Spotlight: Collaboration Best Practices by IBM

January 2014 - (Free Research)
Access the following expert e-guide to join social strategy guru, Dawn Lacallade as she reveals 10 of her best tips for social enterprise collaboration success. 
(EGUIDE) READ ABSTRACT |

Preventing Fraud with Identity & Social Network Analytics: A Guide for Bank Executive by IBM

July 2011 - (Free Research)
This paper discusses the ways that identify and social network analysis can help you prevent fraud and enable compliance by focusing not only on transactions, but also on person and groups and how they are related. Learn the requirements for a proactive fraud detection systems, and how ongoing data analysis can alert you to the need for action. 
(WHITE PAPER) READ ABSTRACT |

Using Collaboration Tools for Effective ALM by CA Technologies.

June 2012 - (Free Research)
Read this expert e-guide to discover 10 ways that social media allows team members in different locations to collaborate and communicate effectively with each other. Learn how to get started using these new development tools. 
(EGUIDE) READ ABSTRACT |

Accenture Technology Vision 2012 by ComputerWeekly.com

January 2012 - (Free Research)
Download this report from Accenture to discover the 6 IT technology trends that will impact CIOs in 2012. 
(IT BRIEFING) READ ABSTRACT |

Computer Weekly 11 October 2011: Download this week's issue of the UK's leading technology publication, featuring the latest news, analysis and opinion on the big trends in IT by ComputerWeekly.com

October 2011 - (Free Research)
In this week's Computer Weekly, we find out how mainframe technology that was meant to be dead and buried is finding innovative new applications. We analyse the challenges facing the government's largest deployment of agile software development, and our Buyer's Guide highlights the firms making the most of social media. Download the new issue now. 
(EZINE) READ ABSTRACT |

eGuide Five Technology Trends that are Growing Strategic HR by Workday

May 2013 - (Free Research)
This expert e-guide counts down five important technology trends that are molding the human resources (HR) space in 2013. Inside, learn how strategic organizations are using these innovations to drive business success. 
(EGUIDE) READ ABSTRACT |

Trends in business intelligence by ComputerWeekly.com

January 2011 - (Free Research)
Several important technology changes, social trends and customer needs are driving the future development steps and functionality of Business Intelligence solutions, this report from Birchman reveals. 
(IT BRIEFING) READ ABSTRACT |

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