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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
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Social Networking in the Enterprise: Benefits and Inhibitors by Cisco Systems, Inc.

June 01, 2010 - (Free Research)
This white paper reveals the primary considerations for social networking, such as: business value and strategic relevance, adoption trends and concerns, and strategic considerations for ESS deployment. 
(WHITE PAPER)

Balancing Social Networking with Network Security Objectives by BlueCoat

March 04, 2011 - (Free Research)
Social networking has achieved a level of popularity that requires reasonable access at work, but it is also sufficiently mature to bring value to many businesses. But safe social networking requires an aggressive and layered security strategy at the web gateway, as well as the definition of new usage policies and priorities from management and IT. 
(WHITE PAPER) READ ABSTRACT |

About to Buy Guide: How to Succeed in Social Networking and Collaboration by SearchCIO.com

September 28, 2012 - (Free Research)
In this expert E-Guide, President of The Real Story Group Tony Byrne describes the importance of homing in on specific business applications and of getting IT involved in the implementation—as well as why integration of social tools remains a problem. Read now to learn more. 
(EGUIDE) READ ABSTRACT |

Mobile Social Networking and the Next Generation of Handheld Devices by BlackBerry

February 25, 2009 - (Free Research)
This paper explains how social networking and the next generation of handheld devices will improve business decision-making through efficient, unified communications and location awareness. 
(WHITE PAPER) READ ABSTRACT |

Readying your Portals for Social Business by IBM

August 16, 2011 - (Free Research)
Social networking, high-speed mobility and smarter devices are changing the way we do business. Read this paper now to learn how you can create value for your business through building robust social and real-time collaboration capabilities into portals. 
(WHITE PAPER) READ ABSTRACT |

Oracle Social Network by Oracle Corporation

January 02, 2014 - (Free Research)
Access the following white paper to uncover how you can collect the social networking data you need to stay competitive in today's market. Discover a solution to the collaboration gap that is both efficient, and allows you and your organization to make the right customer-centric decisions to drive innovation and success. 
(WHITE PAPER) READ ABSTRACT |

Podcast - Emerging Media Series: Online Video, Social Networks and Wikis by KnowledgeStorm, Inc (E-mail this company)

November 28, 2006 - (Free Research)
This podcast, the third in a series of studies examining the impact that emerging online media have on B2B technology marketing, shows how three mainstays of the Web 2.0 culture are evolving into B2B information delivery tools: Online video, Social networks and Wikis. 
(PODCAST) READ ABSTRACT |

Emerging Media Series: Online Video, Social Networks and Wikis by KnowledgeStorm, Inc (E-mail this company)

November 09, 2006 - (Free Research)
This report, the third in a series of studies examining the impact that emerging online media have on B2B technology marketing, shows how three mainstays of the Web 2.0 culture are evolving into B2B information delivery tools: Online video, Social networks and Wikis. 
(ANALYST REPORT) READ ABSTRACT |

Beyond Business as Usual: The Mega Shift Toward Social Communications by IBM

October 02, 2012 - (Free Research)
Discover how integrating social software with communications is transforming the modern workplace, maximizing the potential of human capital, and generating value for businesses worldwide. 
(WHITE PAPER) READ ABSTRACT |

The value of mobile and social to CRM by ComputerWeekly.com

March 16, 2012 - (Free Research)
Adding mobile access and social collaboration to CRM delivers significant benefits, this report from Nucleus Research reveals. 
(ANALYST REPORT) READ ABSTRACT |

Executive Brief Digital Transformation: Creating New Business Models Where Digital Meets Physical by IBM

November 17, 2011 - (Free Research)
As businesses embrace the digital revolution, they're rethinking what customers value most and creating operating models that take advantage of what’s newly possible for competitive differentiation. This report is designed to provide senior executives with analysis and insight on how fast and how far to go on the path to digital transformation. 
(WHITE PAPER) READ ABSTRACT |

Web 2.0 at Work: Departmental Use Cases by Oracle Corporation

August 01, 2008 - (Free Research)
With the introduction of Web 2.0 technologies into your enterprise, you can greatly increase the value of your company's most important assets. Leading companies are harnessing Web 2.0 technologies and applying them to build their next-generation workplaces. 
(WHITE PAPER) READ ABSTRACT |

Total Economic Impact Of IBM Social Collaboration Tools by IBM

December 14, 2010 - (Free Research)
The financial impact of collaboration on productivity and processes is often elusive. Yet companies are purchasing collaboration tools at a growing rate with the expectation of real impact. This study evaluates the potential financial impact of IBM Social Collaboration tools in organizations as part of a strategic investment in collaboration. 
(WHITE PAPER) READ ABSTRACT |

Business Information E-zine: Social Business, Collaboration Takes the Enterprise into Uncharted Waters by SearchBusinessAnalytics

December 16, 2013 - (Free Research)
In this e-zine, delve into "social business collaboration." Find out how social BPM tools are simplifying business process management and social media strategies are improving. 
(EZINE) READ ABSTRACT |

Architecting Enterprise Social Computing for Business Value by NewsGator

October 01, 2008 - (Free Research)
This paper builds a model of enterprise social computing by analyzing business goals. It builds the architectural components and the relationships between them by starting from a basic definition of social computing and the most common goals. 
(WHITE PAPER) READ ABSTRACT |

 The Social Business - Advent of a new age by IBM

June 22, 2011 - (Free Research)
This white paper discusses the ins and outs of social businesses, uncovering what it means, the value it brings, and what you should expect for the future. 
(WHITE PAPER)

The Business of Social Business by IBM

November 15, 2013 - (Free Research)
The following white paper outlines many of the challenges associated with social media and how to overcome them. Gain expert advice on how companies today are utilizing social media to their advantage. 
(WHITE PAPER) READ ABSTRACT |

How to reap the benefits of social business by Jive Software

July 09, 2013 - (Free Research)
On average, social business solutions helped companies increase employee productivity by 15% and drive 2-4% incremental top-line value annually, according to this resource. Learn how your business can benefits from social collaboration by reading this white paper now. 
(WHITE PAPER) READ ABSTRACT |

The Social-Powered Enterprise by Salesforce.com

February 06, 2012 - (Free Research)
This e-book is designed to help you embrace the rise of social media, to harness its power and put it to work throughout the company. It’s based on our experience helping thousands of companies put the power of social media to work. It also discusses the benefits of social-powered selling, including greater reach and better close rates. 
(EBOOK) READ ABSTRACT |

Making Sense of the Chaos: Measuring The Influence of Social Media by IBM

June 30, 2013 - (Free Research)
In this white paper, find out how, with the right tools in place, today's marketers can understand the value social media provides as a marketing channel and, in coordination with other channels, drive conversions and, ultimately, revenue. 
(WHITE PAPER) READ ABSTRACT |

E-Guide: Social Analytics: Opportunities and Challenges by IBM

December 21, 2012 - (Free Research)
Read this e-guide to learn how social media analytics can help businesses improve marketing by quantifying customer value at different stages of the life cycle, but also that they need tools like in-memory computing to provide real-time analysis of vast volumes of customer behavior data. 
(EGUIDE) READ ABSTRACT |

Tread carefully with social media-based customer loyalty programs by Infor CRM

February 07, 2012 - (Free Research)
Read this tip guide now to learn expert tips for interacting with your customers through Web 2.0. 
(EGUIDE) READ ABSTRACT |

Personalization Driving E-Commerce by Limelight Networks, Inc.

January 28, 2013 - (Free Research)
Gartner analysts predict that mobile apps and Web 2.0 will be a deciding factor in 50% of your sales by 2015. In order to keep pace, your e-commerce processes need to evolve to include CRM technologies. Read on to learn what 6 factors are essential for an effective e-commerce/CRM merger. 
(EGUIDE) READ ABSTRACT |

Developing the right social CRM strategies for improved customer service by Avaya

February 19, 2013 - (Free Research)
Today's exclusive resource examines that steps businesses should take to ensure the seamless integration of social CRM into existing tools and processes. Discover the value you can glean from analyzing and nurturing customer feedback from social media channels. 
(EGUIDE) READ ABSTRACT |

eGuide Social Media Networks Tie into Global and Local HR Strategies by Workday

May 21, 2013 - (Free Research)
This expert e-guide explains how social media is causing HR leaders to rethink recruitment and talent management. Also inside, learn how you can effectively cope with the challenges of meting out a global strategy with localized tactics. 
(EGUIDE) READ ABSTRACT |

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