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FINRA: Compliance Guide Social Networks, Web 2.0 and Unified Communications by FaceTime Communications
September 21, 2010 - (Free Research)
This whitepaper sets out some of the key rules, guidelines and associated risks for FINRA member firms and suggests ways that organisations can use technology to protect themselves and their RRs. In addition, it looks at some of the other issues that enterprises may encounter when enabling the new internet.
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Using Social Media to Win Over Customers by SearchCRM
March 12, 2013 - (Free Research)
While many businesses are eager to join their customers at the social media party, doing so without the proper internal processes in place could spell disaster. In this brief expert e-book, you can learn how to create a successful social CRM initiative (and valuable customer relations) through implementing the right processes and technologies.
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Customer Experience Exchange E-Zine: Taking a swing at social CRM by SearchCRM
May 16, 2012 - (Free Research)
This edition of the CEM e-zine examines the role social media can play in your company. Learn how Major League Baseball is capitalizing on this revolution to fill its stands even during the darkest of times of the season, why Pinterest is such a success and how Dell measures it's social media success by tracking 22,000 daily online comments.
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E-Guide: Top 3 Trends That Could Influence CIOs by Dell, Inc. and Intel®
March 13, 2012 - (Free Research)
This expert e-guide from SearchCIO.com offers advice on how to capitalize on cloud computing, social networking and big data for big payoffs in both their business and career by examining strategies for shared services, data analytics and consumerization of IT.
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Social Working: What to Know About SAP's Social Media Software by SearchSAP
May 10, 2013 - (Free Research)
This four-part expert handbook explores SAP's software options for social media analytics, and investigates how they stack up against other vendors so that you can choose the right textual analysis tool for your business.
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Presentation Transcript: Mobile Strategies, Part 1: Harnessing the IT Consumerization Deluge by Dell, Inc. and Intel®
January 25, 2012 - (Free Research)
This presentation transcript reveals key findings from a recent consumerisation poll and provides recommendations and best practices to help organisations address these key topics. Obtain predictions for the future of the media tablet market and gain insight into five trends that are shaping the consumerisation landscape.
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Learning How To Learn Hadoop by Global Knowledge
February 05, 2013 - (Free Research)
Like the problems it solves, Hadoop can be quite complex and challenging. Access this exclusive resource to join Global Knowledge instructor and Technology Consultant Rich Morrow as he leads you through some of the hurdles and pitfalls students encounter on the Hadoop learning path.
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Cloud Computing - Latest Buzzword or a Glimpse of the Future? by Google Apps
July 06, 2010 - (Free Research)
Google Apps has the same potential to revolutionize the productivity of IT operations for small to mid-size businesses. The cost savings are immediate, and the potential for innovative collaboration is boundless. Google Apps offers simple, powerful communication and collaboration tools for enterprises of any size.
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Making the most of customer data: CRM analytics by SearchCRM
April 02, 2013 - (Free Research)
View this white paper to unlock the power behind CRM analytics. It explains how you can develop a view of the customer by analyzing social media data. Find out how to make the most of tweets and Facebook postings by reading this resource now.
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SharePoint 2010: Ten Tips for Creating a Collaborative Framework for your Company by Global Knowledge
November 2010 - (Free Research)
This paper examines how SharePoint 2010 is a sophisticated enterprise-level collaboration platform. Whether it’s creating wikis and micro-blogging, or document sharing and project management, SharePoint 2010 allows organizations to take collaboration to an entirely new level.
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Managing Dell PowerEdge C Servers in Hyperscale Environments by Dell, Inc. and Intel®
July 2011 - (Free Research)
When companies run large-scale applications on multiple similar servers, they require a diverse set of tools that are designed for one-to-many system management. This white paper will review different system management options that provide monitoring in hyperscale environments.
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Virtual Data Center E-Zine Vol. 38 The Data Center of the Future by SearchServerVirtualization
April 2012 - (Free Research)
Transitioning to the virtual data center involves taking into account many trends that are just beginning to take off, such as cloud computing, IT consumerization and Big Data. In this expert e-zine, explore how you can take steps to embrace these new technologies and improve the efficiency of your data center.
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Introduction to Negotiation: A Primer for "Getting to Yes" by Global Knowledge
January 2011 - (Free Research)
This white paper focuses primarily on the negotiation process, different negotiation styles, and the various elements of communication that affect the outcome. When all is said and done, negotiation is the art and science of convincing the other party that your best outcome is good for them.
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Social Recruiting Guide: How to Effectively Use Social Networks and Avoid Legal Risks by Oracle Corporation
July 2012 - (Free Research)
Social networking sites are some of the most powerful tools available to recruiters today. If you're not sure where to start with a social recruiting strategy, this paper will outline why social recruiting is becoming an imperative for companies today, what considerations you need to be aware of, and what first steps you can take.
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Outbound Email And Data Loss Prevention In Today's Enterprise, 2009 by Proofpoint, Inc.
August 2009 - (Free Research)
The convenience and ubiquity of email as a business communications tool has exposed enterprises to a wide variety of legal, financial and regulatory risks associated with outbound email. This report summarizes the findings of Proofpoint's sixth annual survey of enterprise attitudes about outbound email, content security and data protection.
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When Web 2.0 Becomes Security Risk 2.0 by Kaspersky Lab
August 2009 - (Free Research)
Cyber-criminals are targeting web surfers on popular social networking sites like Facebook, LinkedIn and MySpace. This security brief discusses how to protect against "trusted" friends turned hostile hackers, pinpoint vulnerabilities in files, widgets and social sites, employ web application firewalls and use content filtering to mitigate risk.
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Solution Brief: The Top Four Business Risks of Social Media by BlueCoat
September 2011 - (Free Research)
Social networks are changing the way people interact, communicate, form opinions, and purchase. And businesses must support social media to drive their business. However, this medium can also pose new security risks. View now to explore the top four risks of social networking and discover various ways to protect against and mitigate these risks.
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#CompliantData: The Social Media Data Archiving Conundrum by Iron Mountain
March 2012 - (Free Research)
Check out this white paper to discover how to set the stage for social media success - learn how to gauge risk vs. reward in social media, discover how to update your compliance strategy to include social media, receive best practices for staying on top of archiving regulations and more.
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Data Sheet: Oracle Social Engagement and Monitoring Cloud Service by Oracle Corporation UK Ltd
December 2012 - (Free Research)
Read this white paper to learn how taking advantage of social channels through a single software interface can help your company to listen to what customers are saying, reply to posts and messages, keep tabs on your competitors, publish to multiple Facebook and Twitter accounts, and much more.
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