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Limelight Networks Case Study - Nintendo of Europe by Limelight Networks, Inc.

October 11, 2013 - (Free Research)
Limelight Networks, Inc. has engineered an integrated suite of cloud-based Software, which allows organizations to optimize all aspects of their online digital presence across web, mobile, social, and large screen channels. 
(CASE STUDY) READ ABSTRACT |

FINRA: Compliance Guide Social Networks, Web 2.0 and Unified Communications by FaceTime Communications

September 21, 2010 - (Free Research)
This whitepaper sets out some of the key rules, guidelines and associated risks for FINRA member firms and suggests ways that organisations can use technology to protect themselves and their RRs. In addition, it looks at some of the other issues that enterprises may encounter when enabling the new internet. 
(WHITE PAPER) READ ABSTRACT |

Collaboration capability: The new imperative for empowered information workers by IBM

November 17, 2011 - (Free Research)
In this Tip Guide, ebizQ.com Site Editor Anne Stuart takes a multi-faceted look at the use of collaboration and social networking strategies and tools for case management. Readers will gain a big-picture introduction to collaboration and related trends, including insights from several industry thought leaders. 
(EGUIDE) READ ABSTRACT |

Computer Weekly networking case studies by ComputerWeekly.com

April 14, 2014 - (Free Research)
Jennifer Scott and Steve Evans discover what made the winning entries stand out from the crowd in the 2014 Computer Weekly European Awards for networking. 
(CASE STUDY) READ ABSTRACT |

How social/collaborative approaches can build bridges in case management by IBM

November 17, 2011 - (Free Research)
In this tip guide, well-known industry analyst Neil Ward-Dutton discusses trends and best practices in social networking and collaboration for case management. Readers will learn how social/collaborative approaches can build bridges and improve service in case management. 
(EGUIDE) READ ABSTRACT |

eGuide: Using social and collaborative approaches to take case management to the next level, Part II by IBM

November 11, 2011 - (Free Research)
This e-guide features expert insight about and best practices for using social and collaborative techniques and technology in case management. 
(EGUIDE) READ ABSTRACT |

eGuide: Collaboration and case management: Trends, challenges and expert advice by IBM

November 11, 2011 - (Free Research)
This e-guide takes a look at the use of collaboration and social networking strategies and tools  for case management, including a big picture introduction, expert advice for avoiding headaches, and findings from ebizQ.com's recent survey of business and IT professionals who are using case management in their own companies. 
(EGUIDE) READ ABSTRACT |

The Compliance Case for Social Media Records Management by Iron Mountain

September 21, 2012 - (Free Research)
In this e-guide, learn how your organization can develop a solid records management policy to stay compliant while reaping social networking benefits. 
(EGUIDE) READ ABSTRACT |

Presentation Transcript- Enterprise Social Platforms-Meet Dyanamic Case Management by OpenText

January 09, 2013 - (Free Research)
In this presentation transcript, come to understand enterprise social platforms, dynamic case management- and how you can leverage the combination of both. Examine case studies of companies successfully using this combination to find value in greater collaboration and communications and eliminate the barrier between people and useful information. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Social/collaborative trends, techniques and technologies for case management by IBM

November 17, 2011 - (Free Research)
In this tip guide, consultant and ebizQ.com contributor Stephanie Quick explains the top social/collaborative trends, techniques and technologies involved in case management today. 
(EGUIDE) READ ABSTRACT |

Five guidelines for avoiding common social-collaboration challenges in case management by IBM

November 17, 2011 - (Free Research)
This Tip Guide offers expert advice for avoiding social/collaborative headaches in case management. Also included are key findings from ebizQ.com's own just-completed survey of business and IT professionals who are using case management at their organization. 
(EGUIDE) READ ABSTRACT |

Becoming a Social Business: The IBM Story by IBM

June 22, 2011 - (Free Research)
In this white paper, IDC explores example case studies of IBM’s internal evolution to a social business as a means to guide other large organisations considering making a similar transition. 
(WHITE PAPER)

Tips For Streamlining a Global Supply Chain by Sage Software

July 23, 2013 - (Free Research)
In this expert e-guide, learn how you can simplify the challenges of enterprise resource planning (ERP) integration and increase efficiency through data consolidation, standardization, and supply chain visibility. 
(EGUIDE) READ ABSTRACT |

Enterprise Collaboration Strategy: Tips for Success and Best Practices for Making the Business Case by Jive Software

March 20, 2014 - (Free Research)
Access the following expert e-guide to join Dawn Lacallade, the director of social strategy and content programming at LiveWorld in San Jose, Calif., to explore the top 10 tips for enabling a successful enterprise collaboration strategy. 
(EGUIDE) READ ABSTRACT |

Web 2.0 at Work: Departmental Use Cases by Oracle Corporation

August 01, 2008 - (Free Research)
With the introduction of Web 2.0 technologies into your enterprise, you can greatly increase the value of your company's most important assets. Leading companies are harnessing Web 2.0 technologies and applying them to build their next-generation workplaces. 
(WHITE PAPER) READ ABSTRACT |

Met Office: The changing role of social media by ComputerWeekly.com

April 25, 2012 - (Free Research)
Dave Britton, chief press officer of the Met Office, explains how the Met has harnessed social media, in this presentation. 
(CASE STUDY) READ ABSTRACT |

The value of mobile and social to CRM by ComputerWeekly.com

March 16, 2012 - (Free Research)
Adding mobile access and social collaboration to CRM delivers significant benefits, this report from Nucleus Research reveals. 
(ANALYST REPORT) READ ABSTRACT |

Using Social Media to Win Over Customers by SearchCRM

March 12, 2013 - (Free Research)
While many businesses are eager to join their customers at the social media party, doing so without the proper internal processes in place could spell disaster. In this brief expert e-book, you can learn how to create a successful social CRM initiative (and valuable customer relations) through implementing the right processes and technologies. 
(EBOOK) READ ABSTRACT |

Customer Experience Exchange E-Zine: Taking a swing at social CRM by SearchCRM

May 16, 2012 - (Free Research)
This edition of the CEM e-zine examines the role social media can play in your company. Learn how Major League Baseball is capitalizing on this revolution to fill its stands even during the darkest of times of the season, why Pinterest is such a success and how Dell measures it's social media success by tracking 22,000 daily online comments. 
(EZINE)

CW Buyer's Guide: Customer Relations (CRM) by ComputerWeekly.com

October 05, 2011 - (Free Research)
This nine-page Buyer's Guide to Customer Relationsip Management (CRM) analyses the factors CIOs and senior IT professionals will need to consider as they plan their CRM strategies. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Enterprise Social: Building the Business Case and Getting Started by SearchContentManagement

December 21, 2012 - (Free Research)
In this guide, Pamela DeLoatch looks at the key aspects of getting started with enterprise social deployments and catalogs some practical advice for organizations interested in creating and implementing a strategy of their own. 
(EBOOK) READ ABSTRACT |

SearchContentManagement eBook: The secrets of effective SharePoint deployments by AvePoint, Inc.

September 12, 2011 - (Free Research)
An eBook to effectively implementing SharePoint with your organization's collaboration technology. 
(EBOOK) READ ABSTRACT |

E-Book: Leveraging Web 2.0 and Social Media in CRM Programs by SAP America, Inc.

October 05, 2010 - (Free Research)
You’ve heard the buzz about Web 2.0 and social CRM, but where to start? In this eBook, find out more about Web 2.0 and social media in the context of CRM. Learn more about using Web 2.0 to build customer loyalty and get expert insight into the role that social CRM may play in the future. 
(EBOOK) READ ABSTRACT |

Using IBM Social Business to Take Your Business Relationships to the Next Level by IBM

December 01, 2011 - (Free Research)
This publication provides information about IBM Social Business and includes details about the business need and the value of transformation to a social business. It presents a high-level Social Business component diagram, highlights key capabilities, and includes customer case studies that exemplify how some of these capabilities can be applied. 
(WHITE PAPER) READ ABSTRACT |

Using IBM Social Business to Take Your Business Relationships to the Next Level by IBM

October 01, 2011 - (Free Research)
This IBM Redguide™ publication provides information about IBM Social Business and includes details about the business need and the value of transformation to a social business. It presents a high-level Social Business component diagram, highlights key capabilities, and includes customer case studies. 
(WHITE PAPER) READ ABSTRACT |

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