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E-Book: Leveraging Web 2.0 and Social Media in CRM Programs by SAP America, Inc.

October 05, 2010 - (Free Research)
You’ve heard the buzz about Web 2.0 and social CRM, but where to start? In this eBook, find out more about Web 2.0 and social media in the context of CRM. Learn more about using Web 2.0 to build customer loyalty and get expert insight into the role that social CRM may play in the future. 
(EBOOK) READ ABSTRACT |

Tread carefully with social media-based customer loyalty programs by Infor CRM

February 07, 2012 - (Free Research)
Read this tip guide now to learn expert tips for interacting with your customers through Web 2.0. 
(EGUIDE) READ ABSTRACT |

CyberAgent translates blog user insights into a more engaging experience by IBM

April 29, 2013 - (Free Research)
View this white paper to learn how Japan's largest blog service provider, CyberAgent, found a way to create a new level of engagement and loyalty among its blog readers. By developing an analytics framework that enabled a new kind of insight into blogging preferences and behavior. 
(WHITE PAPER) READ ABSTRACT |

Social Media-based Customer Loyalty Programs by Infor CRM

February 06, 2012 - (Free Research)
This e-guide from our editorial team will teach you how to efficiently deliver additional value to customers via social media as well as tips for finding balance when connecting with customers, and expert engagement tips from social media consultant Erik Qualman. 
(EGUIDE) READ ABSTRACT |

E-Book: Protecting Against Web Threats by SearchSecurity.com

December 10, 2009 - (Free Research)
Some organizations have security controls in place for web threats, but few organizations have comprehensive web security programs. In this e-book, we give you best practices for securing Web 2.0, tips for reducing web application vulnerabilities, and strategies for developing, implementing, and enforcing tight Social Networking policies. 
(EBOOK) READ ABSTRACT |

Media Mobility Delivering Ultimate Video Experiences by Motorola, Inc.

December 31, 2008 - (Free Research)
Media Mobility promises a sophisticated user experience that will enable operators to dramatically increase their multi-play service bundles that integrate voice, data and video offerings. 
(WHITE PAPER) READ ABSTRACT |

BT rolls out Microsoft Sharepoint 2010 by ComputerWeekly.com

June 01, 2010 - (Free Research)
BT is to roll out Facebook-style social networking services to its 100,000 employees, in a move it says will help staff collaborate more effectively on projects, whether they are in the office or working remotely. 
(WHITE PAPER) READ ABSTRACT |

E-Guide: Creating an Effective Social Analytics Program by IBM

December 21, 2012 - (Free Research)
Read this e-guide to discover the tricks of effective social media analytics, including:knowing, up front, what you hope to achieve with the data; bringing in an analytics software vendor or service provider if you don't plan on analyzing large quantities of data; and using social analytics as a crisis aversion tool. 
(EGUIDE) READ ABSTRACT |

Handbook: The Dos and Don’ts of Social Media Analytics by SearchBusinessAnalytics

December 21, 2012 - (Free Research)
Read this handbook for advice on developing a social media analytics strategy, maintaining a clear business purpose for the program, and dealing with obstacles along the way. 
(EBOOK) READ ABSTRACT |

The Eight Truths of Social Learning. Now. by SkillSoft Corporation

June 30, 2011 - (Free Research)
This paper seeks to uncover the fundamental requirements for a successful social learning program. Based on early experience with our own social learning tool, this list of eight “truths” has been compiled to provide a foundation for learning professionals who are launching social learning in their organizations. 
(WHITE PAPER) READ ABSTRACT |

Computer Weekly 6 December 2011: Read this week’s issue of the UK’s leading technology publication, featuring news on open data, cyber security and our social media awards by ComputerWeekly.com

December 02, 2011 - (Free Research)
In this week's Computer Weekly, we examine the economic benefits of plans to release more government data for wider re-use by software developers. We announce the winners of our Social Media Awards, and hear what the IT industry thinks of the new UK cyber security strategy. Download the new issue now. 
(EZINE)

Tips and Best practices for Enterprise Social Software Adoption by NewsGator

November 14, 2012 - (Free Research)
Most businesses today are aware of the benefits of social technologies, but many organizations are finding that simply deploying social tools isn't enough to ensure social success or user adoption. Read this e-guide to learn 4 steps that lead to enterprise-wide user adoption and the importance of establishing a collaborative environment. 
(EGUIDE) READ ABSTRACT |

ROI, Budgets Prevent Companies' Embrace of Social Media Analytics by IBM

March 15, 2013 - (Free Research)
Many companies are still avoiding implementing social media analytics, despite the renowned benefits it can provide a business. This expert e-guide describes some of the main reasons that companies are hesitant to start a social media analytics endeavor. 
(EGUIDE) READ ABSTRACT |

Computer Weekly – 19 March 2013: Delivering software development success by ComputerWeekly.com

March 19, 2013 - (Free Research)
In this week's Computer Weekly, we talk to IT leaders about successful software development, and how they combine the best of agile and waterfall methods. Drugs giant AstraZeneca talks about how it changed its outsourcing approach to eliminate past mistakes. And we look at a new social media bank that is shaking up the sector. Read the issue now. 
(EZINE) READ ABSTRACT |

Computer Weekly 11 October 2011: Download this week's issue of the UK's leading technology publication, featuring the latest news, analysis and opinion on the big trends in IT by ComputerWeekly.com

October 11, 2011 - (Free Research)
In this week's Computer Weekly, we find out how mainframe technology that was meant to be dead and buried is finding innovative new applications. We analyse the challenges facing the government's largest deployment of agile software development, and our Buyer's Guide highlights the firms making the most of social media. Download the new issue now. 
(EZINE) READ ABSTRACT |

Computer Weekly 25 October 2011: Read this week's issue of the UK's leading technology publication, with news, analysis and opinion on the topics that matter to IT managers by ComputerWeekly.com

October 21, 2011 - (Free Research)
In this week's Computer Weekly, we ask IT experts to help answer the question of why so many big IT projects fail. We report from VMware's user conference in Copenhagen on the latest developments in virtualisation, and analyse the emerging threat from military-style cyber attacks on corporate IT networks. Download the new issue now. 
(EZINE)

Unlock the 6 Secrets to Social Success by Jive Software

July 25, 2013 - (Free Research)
Uncover the top six secrets to social success and receive help implementing and/or adjusting your framework for the addition of social. Also view in-depth key actions you should take and questions you must answer to ensure your social strategy is a beneficial one. 
(WHITE PAPER) READ ABSTRACT |

Security Threat Report: July 2009 Update by Sophos, Inc.

July 01, 2009 - (Free Research)
Businesses are continuing to face a challenging threat landscape. Check out this paper to learn about recent security threats related to Web 2.0, social networking sites, email, mobile devices, and Mac computers. 
(WHITE PAPER) READ ABSTRACT |

Enterprise Collaboration Strategy: Tips for Success and Best Practices for Making the Business Case by Jive Software

March 20, 2014 - (Free Research)
Access the following expert e-guide to join Dawn Lacallade, the director of social strategy and content programming at LiveWorld in San Jose, Calif., to explore the top 10 tips for enabling a successful enterprise collaboration strategy. 
(EGUIDE) READ ABSTRACT |

Gartner: How to build an online community by ComputerWeekly.com

February 14, 2014 - (Free Research)
Gartner analyst Julie Hopkins explains seven ways to lure people to participate in online communities and shows how to choose the tactics that will best suit your business needs. 
(ANALYST BRIEF) READ ABSTRACT |

Social Recruiting: How to Effectively Use Social Networks by Oracle Corporation

March 20, 2014 - (Free Research)
This white paper explores the importance of developing a comprehensive social network recruiting strategy to deliver a true ROI from Facebook and LinkedIn. 
(WHITE PAPER) READ ABSTRACT |

Inspiring disruption: Tech Trends 2014 by ComputerWeekly.com

February 26, 2014 - (Free Research)
This in depth study from Deloitte assesses the top 10 business technology trends in 2014 ranging from the role of the CIO to the impact pf wearable technology. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Trends in Enterprise Mobility by ComputerWeekly.com

April 22, 2013 - (Free Research)
This research report from Comptia offers advice to organisations on provisioning mobile devices, assesses the benefits of mobile and identifies the challenges of remote working. 
(WHITE PAPER) READ ABSTRACT |

The Right Collaboration Architecture Drives Business Transformation by Cisco Systems, Inc.

January 13, 2010 - (Free Research)
A recently completed study conducted for Cisco by Forrester Consulting reveals how companies are developing collaboration strategies that will enable innovation and improve productivity. View a brief video overview of the study. Then register to download the Forrester study and learn how four companies are transforming their businesses. 
(ANALYST REPORT)

Social Recruiting Guide: How to Effectively Use Social Networks and Avoid Legal Risks by Oracle Corporation

July 31, 2012 - (Free Research)
Social networking sites are some of the most powerful tools available to recruiters today. If you're not sure where to start with a social recruiting strategy, this paper will outline why social recruiting is becoming an imperative for companies today, what considerations you need to be aware of, and what first steps you can take. 
(WHITE PAPER) READ ABSTRACT |

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