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CW+: Quocirca report: Communications technology – be prepared to be flexible by ComputerWeekly.com

August 12, 2010 - (Free Research)
Communications needs for many organisations are changing rapidly. Internally, there are always new technologies appearing and changes in working styles to deal with but there is now, increasingly, the influence of more social and consumer choices affecting the officially deployed systems. 
(WHITE PAPER) READ ABSTRACT |

Computer Weekly 6 December 2011: Read this week’s issue of the UK’s leading technology publication, featuring news on open data, cyber security and our social media awards by ComputerWeekly.com

December 02, 2011 - (Free Research)
In this week's Computer Weekly, we examine the economic benefits of plans to release more government data for wider re-use by software developers. We announce the winners of our Social Media Awards, and hear what the IT industry thinks of the new UK cyber security strategy. Download the new issue now. 
(EZINE)

Computer Weekly 11 October 2011: Download this week's issue of the UK's leading technology publication, featuring the latest news, analysis and opinion on the big trends in IT by ComputerWeekly.com

October 11, 2011 - (Free Research)
In this week's Computer Weekly, we find out how mainframe technology that was meant to be dead and buried is finding innovative new applications. We analyse the challenges facing the government's largest deployment of agile software development, and our Buyer's Guide highlights the firms making the most of social media. Download the new issue now. 
(EZINE) READ ABSTRACT |

AIIM Industry Watch, Social Business Systems: success factors for Enterprise 2.0 applications by IBM

October 25, 2011 - (Free Research)
In this report, look at the business drivers and adoption levels for social business, the benefits and issues being highlighted by users, and what platforms and infrastructures are being used for delivery. 
(WHITE PAPER) READ ABSTRACT |

Your September Issue of Information Security Magazine– Readers’ Choice Awards by Information Security Magazine

September 10, 2010 - (Free Research)
In this month’s issue we provide our 5th annual Readers’ Choice Awards for the best security products in the market. We’ve talked with over 1,500 Information Security readers to find what their favorite products are and why. Read through to see which ones take the gold. 
(EGUIDE) READ ABSTRACT |

Computer Weekly 25 October 2011: Read this week's issue of the UK's leading technology publication, with news, analysis and opinion on the topics that matter to IT managers by ComputerWeekly.com

October 21, 2011 - (Free Research)
In this week's Computer Weekly, we ask IT experts to help answer the question of why so many big IT projects fail. We report from VMware's user conference in Copenhagen on the latest developments in virtualisation, and analyse the emerging threat from military-style cyber attacks on corporate IT networks. Download the new issue now. 
(EZINE)

Gain Social Insight: Connect Business And IT into One Conversation by Hewlett-Packard Company

March 31, 2014 - (Free Research)
This white paper discusses how mobile, social, information, and cloud computing capabilities can combine to modernize IT support and accelerate IT operations. Learn how IT can easily access user-generated information to predict pain points and solve issues faster. 
(WHITE PAPER) READ ABSTRACT |

Turn the social data flood into solid marketing decisions by IBM

October 30, 2013 - (Free Research)
The following webcast details how to transform the flood of social media data into actionable intelligence. 
(WEBCAST) READ ABSTRACT |

FINRA: Compliance Guide Social Networks, Web 2.0 and Unified Communications by FaceTime Communications

September 21, 2010 - (Free Research)
This whitepaper sets out some of the key rules, guidelines and associated risks for FINRA member firms and suggests ways that organisations can use technology to protect themselves and their RRs. In addition, it looks at some of the other issues that enterprises may encounter when enabling the new internet. 
(WHITE PAPER) READ ABSTRACT |

CIO Decisions E-Zine: Putting a social layer into every business app by SearchCIO.com

August 09, 2013 - (Free Research)
Enterprises committed to collaboration are building a social layer into their business apps and platforms. Learn how in this issue of CIO Decisions. 
(EZINE) READ ABSTRACT |

A Unified Records Management Approach to Maximize SharePoint and Social Media by Iron Mountain

December 03, 2012 - (Free Research)
As the use of social media and SharePoint technologies continues to rise, effective records management is becoming more difficult than ever before.  Inside this paper, learn best practices for effectively managing SharePoint and social media, including 5 questions to consider and 4 key issues to address when designing your overall strategy. 
(WHITE PAPER) READ ABSTRACT |

Computer Weekly 4 October 2011: Download the latest issue of the UK's leading technology publication, with our analysis of the business technology news that matters to IT managers by ComputerWeekly.com

October 04, 2011 - (Free Research)
In this week's Computer Weekly, transformation. Download the new issue now. 
(EZINE)

Computer Weekly - 23 August 2011: Download this week's issue of the UK's leading technology publication, with our analysis of the latest news and IT trends by ComputerWeekly.com

August 23, 2011 - (Free Research)
In this week's Computer Weekly, Oxfam's CIO talks about how IT supports a global aid operation; we ask if £530m government funding will be enough to roll-out superfast broadband; we examine the security issues around moving to IPv6; plus our analysis of the week’s biggest news stories in IT. Download the latest issue now. 
(EZINE) READ ABSTRACT |

Business Information E-zine: Social Business, Collaboration Takes the Enterprise into Uncharted Waters by SearchBusinessAnalytics

December 16, 2013 - (Free Research)
In this e-zine, delve into "social business collaboration." Find out how social BPM tools are simplifying business process management and social media strategies are improving. 
(EZINE) READ ABSTRACT |

Social Media Meets Analytics: A Roadmap to Customer Insight by Oracle Corporation

November 05, 2013 - (Free Research)
The following white paper details an approach to social media that integrates social media and existing consumer information to create a 360-degree view of the customer. 
(WHITE PAPER) READ ABSTRACT |

Changing the Face of Healthcare With Social Business Software by Jive Software

December 31, 2013 - (Free Research)
The stakeholders in Cerner's world are not only clinicians, hospitals, and medical device partners but consultants, researchers, and industry experts. Cerner leverages Jive Social Business Software to address a number of their key social business imperatives, including accelerating innovation and providing community-based support. 
(WHITE PAPER) READ ABSTRACT |

SharePoint E-Zine Volume 15: Top Five SharePoint Challenges and Solutions by SearchWinIT

October 20, 2009 - (Free Research)
Having some issues with SharePoint? It happens. This issue describes some of SharePoint's most common problems and provides the fixes to solve them. Also in this issue, get some pointers on how to manage external data access as part of your governance plan, and weigh the pros and cons of SharePoint social computing. 
(EZINE) READ ABSTRACT |

Multi-Channel Contact Center Metrics for Analyzing Customer Satisfaction by Five9

March 14, 2014 - (Free Research)
This exclusive e-guide discusses the contact center metrics necessary to measure customer experience across multiple channels, including: chat, communities, email, social media, text messaging, and more.  Also, get an in-depth look at social media channels and how to avoid the top five pitfalls of social media in the contact center. 
(EGUIDE) READ ABSTRACT |

Computer Weekly – 19 March 2013: Delivering software development success by ComputerWeekly.com

March 19, 2013 - (Free Research)
In this week's Computer Weekly, we talk to IT leaders about successful software development, and how they combine the best of agile and waterfall methods. Drugs giant AstraZeneca talks about how it changed its outsourcing approach to eliminate past mistakes. And we look at a new social media bank that is shaking up the sector. Read the issue now. 
(EZINE) READ ABSTRACT |

Experts on risk see few risks and many rewards in Social Business Software by Jive Software

June 20, 2013 - (Free Research)
Swiss Re, a global re-insurer, was facing efficiency issues as their current collaborative tools no longer met their business needs. Take a look at this case study to learn how Swiss Re took a community-centric approach to collaboration with a social platform that allowed employees to address business topics and collaborate on client needs. 
(CASE STUDY) READ ABSTRACT |

CW Europe – March Edition by ComputerWeekly.com

March 05, 2013 - (Free Research)
Never have we been so open about the information we share online, without so little concern for our privacy. In this issue of CW Europe read how the increase in social media usage has created new privacy concerns for businesses. 
(EZINE) READ ABSTRACT |

European IT Law Briefing: Taking action on misuse of social media by employees by ComputerWeekly.com

May 20, 2013 - (Free Research)
Four leading European law firms help you navigate the legal maze when taking action against employees who misuse social media in France, Germany, UK and Italy. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Computer Weekly 13 September 2011: Download this week's issue of the UK's leading technology publication, with our analysis of the latest news, trends and IT management issues by ComputerWeekly.com

September 13, 2011 - (Free Research)
In this week's Computer Weekly, we talk to the man tasked with bringing public services into the digital age. The second installment of our Buyer's Guide to business intelligence reviews two low-cost alternatives to the big suppliers; and we go behind the scenes of the IT preparations for the London 2012 Olympic Games. 
(EZINE)

The Tangled Web of Data Privacy Issues by Thawte Inc.

November 18, 2013 - (Free Research)
In this expert e-guide from SearchCIO.com, discover how IT executives are handling data privacy issues on the web. Also, learn how public-sectors CIOs are hiring in the changing IT workforce, the future of cloud, what exactly users are up to on the web and more. 
(EGUIDE) READ ABSTRACT |

Modern Infrastructure August 2013 by SearchDataCenter.com

August 01, 2013 - (Free Research)
Let this expert ezine, Modern Infrastructure, brief you important issues in cloud computing and virtualization infrastructure today.  Articles cover everything from probable issues one may face while implementing a hybrid cloud to how social networking may help IT to network and reach out to a wider customer base. 
(EZINE) READ ABSTRACT |

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