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An Illinois municipality achieves business continuity, cost savings, and outstanding citizen services with Avaya IP Office by Avaya

September 01, 2011 - (Free Research)
This resource chronicles the achieved business continuity, cost savings, and outstanding citizen services of one Illinois municipality. Discover how this organization was about to cut costs of over $84,000 and achieve ROI in less than 24 months. 
(WHITE PAPER) READ ABSTRACT |

Consolidated Communications Uses IBM SmartCloud Analytics for Predictive Outage Avoidance by IBM

November 25, 2013 - (Free Research)
This brief video explores how a local telephone company, based in Illinois, deployed predictive analytics technology to seamlessly accommodate for the sheer volume of connections to customers. Find out how this technology alleviated the threshold to manage volume and provided IT staff with more time to focus on mission-critical initiatives. 
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McHenry County College: AppSense helps McHenry County College scale IT smoothly to meet increased growth by AppSense

July 22, 2013 - (Free Research)
In this solution case-study, you’ll learn more about McHenry County College, an Illinois-based community college that serves a large number of traditional and adult students, and the steps they took after experiencing problems with their Active Directory roaming profile environment following a rapid growth in student enrollment. 
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Improving Collaboration by Adding Social Capabilities to Email by IBM

May 19, 2014 - (Free Research)
The following white paper explores the importance of integrating current collaboration tools with social technology to bridge the gap between traditional business processes and the new socially-enabled work environment. Learn about the various challenges that must be overcome, technology to consider, and more. 
(WHITE PAPER) READ ABSTRACT |

#CompliantData: The Social Media Data Archiving Conundrum by Iron Mountain

March 01, 2012 - (Free Research)
Check out this white paper to discover how to set the stage for social media success with the right data backup and recovery systems. Inside, learn how to gauge risk vs. reward in social media, discover how to update your compliance strategy to include social media, receive best practices for staying on top of archiving regulations and more. 
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The Compliance Case for Social Media Records Management by Iron Mountain

September 21, 2012 - (Free Research)
In this e-guide, learn how your organization can develop a solid records management policy to stay compliant while reaping social networking benefits. 
(EGUIDE) READ ABSTRACT |

HP Social Enterprise Services by Hewlett-Packard Limited

December 31, 2012 - (Free Research)
Social networks have revolutionized the way that today's customers gain information and make buying decisions. This brief video introduces a social enterprise service that enables your organization to effectively harness and exploit social information. 
(WEBCAST) READ ABSTRACT |

The Business of Social Business by IBM

November 30, 2012 - (Free Research)
Access this in-depth resource to explore a study based on the responses of more than 1,100 individuals and interviews with more than two dozen executives from leading organizations. Discover how organizations are leveraging new social approaches to create valued customer experiences, increase workforce productivity and effectiveness, and more. 
(WHITE PAPER) READ ABSTRACT |

The compelling returns from IBM Connections in support of social business by IBM

May 01, 2011 - (Free Research)
The ability to adopt and adapt to the new generation of enterprise communication and collaboration tools is becoming increasingly critical for business success today. Access this white paper for 5 case studies exploring what it takes to transform from "traditional business" to "social business." 
(WHITE PAPER) READ ABSTRACT |

Becoming a Social Business: Social Business Enterprise Strategy Accelerator by IBM

July 16, 2013 - (Free Research)
The way people interact and form relationships is changing, social business is the way of the future. This resource explains more about the opportunities that social business provides. It discusses how to go about adopting social media for both external and internal purposes, read on to learn more tips on transitioning to the social enterprise. 
(WHITE PAPER) READ ABSTRACT |

Solution Brief: The Top Four Business Risks of Social Media by BlueCoat

September 19, 2011 - (Free Research)
Social networks are changing the way people interact, communicate, form opinions, and purchase. And businesses must support social media to drive their business. However, this medium can also pose new security risks. View now to explore the top four risks of social networking and discover various ways to protect against and mitigate these risks. 
(WHITE PAPER) READ ABSTRACT |

Best Practices: Social Recruiting – Five tips to improve efficiency and get better results by SAP

February 24, 2014 - (Free Research)
Social recruiting success means more than just connecting through social channels. This valuable resource counts down the top five tips for optimizing social recruiting efforts and driving better results. 
(WHITE PAPER) READ ABSTRACT |

Gain Social Insight: Connect Business And IT into One Conversation by Hewlett-Packard Company

March 31, 2014 - (Free Research)
This white paper discusses how mobile, social, information, and cloud computing capabilities can combine to modernize IT support and accelerate IT operations. Learn how IT can easily access user-generated information to predict pain points and solve issues faster. 
(WHITE PAPER) READ ABSTRACT |

Tips and Best practices for Enterprise Social Software Adoption by IBM

November 14, 2012 - (Free Research)
Most businesses today are aware of the benefits of social technologies, but many organizations are finding that simply deploying social tools isn't enough to ensure social success or user adoption. Read this e-guide to learn 4 steps that lead to enterprise-wide user adoption and the importance of establishing a collaborative environment. 
(EGUIDE) READ ABSTRACT |

Social Analytics & Intelligence: Converting Contextual to Actionable Insights by IBM

April 07, 2014 - (Free Research)
Access the following report from Hypatia Research Group to build a solid foundation for a successful social media analytics and intelligence (SA&I) initiative. Learn what organizations seek and require from SA&I, vendor rankings, the current landscape, ROI by industry, and more. 
(WHITE PAPER) READ ABSTRACT |

Make Better Decisions with Social Media Analytics by IBM

February 07, 2014 - (Free Research)
View the following video to uncover a social analytics platform that will allow you to successfully collect, analyze, and turn social and well as structured and unstructured data into actionable intelligence. 
(WEBCAST) READ ABSTRACT |

Turn the social data flood into solid marketing decisions by IBM

October 30, 2013 - (Free Research)
The following webcast details how to transform the flood of social media data into actionable intelligence. 
(WEBCAST) READ ABSTRACT |

Social Media Analytics: How to dramatically improve the capabilities within your organization by IBM

February 11, 2013 - (Free Research)
Much of the potential from social efforts isn't fully realized due to an underinvestment in, or misunderstanding of, social analytics. This resource will help you advance your understanding and capabilities in social analytics. Continue on to learn the keys to your social analytics success and explore the four phases of a complete social strategy: 
(WHITE PAPER) READ ABSTRACT |

IBM Social Analytics: The science behind social media marketing by IBM

December 31, 2011 - (Free Research)
Access this white paper to learn how savvy marketing professionals are using new technologies to learn about their customers' attitudes, preferences and buying habits from what they say publically, available on social media and through the full range of interactions that can be recorded, measured, and analyzed. 
(WHITE PAPER) READ ABSTRACT |

TDWI Best Practices Report - Customer Analytics in the Age of Social Media by IBM

December 31, 2012 - (Free Research)
This TDWI Best Practices Report examines organizations' current practices and future plans for customer analytics technology strategies, with a special focus on how organizations are adapting to challenges- and potential- of social media. 
(WHITE PAPER) READ ABSTRACT |

Social Media Analytics - Making Customer Insights Actionable by IBM

May 31, 2011 - (Free Research)
This white paper will examine the role social media can play in presenting a more strategic view of customer data and how the right combination of technologies can deliver insight to help companies more effectively meet perpetually shifting consumer demands expressed through, and influenced by, these dynamic communication channels. 
(WHITE PAPER) READ ABSTRACT |

Social Business Analytics: Gaining Business Value from Social Media by IBM

January 28, 2014 - (Free Research)
Access the following white paper to uncover where you can turn to gain real business value from social media. Discover the tools and accompanying strategies to use to make sure that your business can capitalize on the social media movement. 
(WHITE PAPER) READ ABSTRACT |

Reducing the Risks of Social Media by SearchSecurity.com

November 15, 2013 - (Free Research)
Social Media can enhance brand reputation, build connections with external customers, improve collaboration and more. However using social media also carries risks. Fortunately, this expert e-guide explores the potential identity, security and privacy threats associated with social media. 
(EGUIDE) READ ABSTRACT |

Maturing Your DLP Strategy for Today’s Threats by SearchSecurity.com

February 02, 2012 - (Free Research)
Social networks have become a new avenue to cybercriminals today, using social engineering to exploit systems and data. In this expert resource, uncover how social networking is impacting data loss prevention (DLP) strategies and explore eight key questions to ask your vendor to help mature your DLP solution. 
(EGUIDE) READ ABSTRACT |

Enterprise Social Tools Need UC Integration to Thrive by SearchSecurity.com

April 19, 2013 - (Free Research)
This expert E-Guide from SearchUnifiedCommunications.com explores why enterprise social networking tools need to be integrated with your everyday unified communications (UC) tools to be successful and unveils the benefits such an effort can provide. 
(EGUIDE) READ ABSTRACT |

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